...out experience, handles transactions, and keeps record of guest profile and preferences. Under the direct supervision of the Front Office Supervisor, he/she is responsible for guest registration, guest check - out, cashiering and foreign exchange. The position is also...
...at all times.
Analyses guest questionnaires.
Solicits customer feedback.
Analyzes customer feedback from the logbook.
Addresses customer concerns on a timely basis.
Qualifications:
At least one (1) year leadership experience in bar / restaurant of a hotel...
...swift manner
Guest satisfaction Other duties as assigned
Answer phones using appropriate Verbiage
Room Service Order
Addresses customer concerns on a timely basis.
Practice professional and clear communication skills.
Monitor supervisor performance, using...
...guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails... ...all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation....
...finished laundry to ensure it meets cleanliness and presentation expectations.
Implement and enforce quality control measures to address any issues promptly.
Inventory Management:
Maintain accurate records of linen and uniform inventory.
Coordinate with the...
...proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using...
...RESPONSIBILITIES:
1. Responsible for the overall planning, monitoring and control of daily Hotel Operations for Kitchen and F&B Service, Front Office, Spa, Concierge, and Housekeeping/Laundry.
2. Responsible for ensuring Hotel profitability and working within allotted budgeted...
...degree related to the position applied for.
At least 6 months or more relevant experience
Must be knowledgeable in Microsoft Office and other relevant Accounting software application (SAP but not required)
Candidate must able to multitask
Has excellent verbal...
...the monthly sales quota.
Perform initial fraud orientation to merchants.
Assist clients in coordinating concerns to GHL Head Office.
He/she may be the first line of support for technical concerns about POS devices.
Travel within the territory assignment, and...
...inspection of guestrooms and/or public areas (function rooms restaurants outlets stairways restrooms elevators lockers heartofthehouse offices parking etc.) per established procedures as guided by established standards.
Records and notes down items that require repair...
...Onsite
Shift Schedule: Day shift
Key Responsibilities:
Oversee all aspects of hotel and casino operations, including front office, housekeeping, food and beverage, casino floor, and security.
Develop and implement strategies to maximize revenue and...
...required.
Ensure that all departmental reports and correspondence are completed on time and accurately
Work closely with Front Office and Sales Departments as well to ensure inventory accuracy.
Ensure a clean and safe working environment and actively participate...
...Work Setup: Office Based
Work Category: Full Time
Qualifications:
– At least 10 years of work experience in hotel and casino then at least 5 years in the managerial role or similar.
– Should have experience working in Macao.
– Understanding of hotel and...
...trends. Analyze sales data on sales results and develop plans to address performance gaps.
Validate the quality of the customer lead... ...activities
Excellent data analysis skills
Proficient in Office software;
Have good communication skills and learning ability...
...preferred
Enjoy up to PHP 800K incentive on top of your overriding commission, plus other exciting benefits!
Apply now, and send your resume to Mr. Nilo V. Rico, Sales Training & Recruitment Officer, at or send him a message at 0905-5175-572 for more details....
...Get up to PHP 70K incentive per unit sale on top of your commission and the chance to drive your dream car and go places!
Send your resume to Mr. Nilo V. Rico, Sales Training & Recruitment Officer, at or send him a message at 0905-5175-572 for more details....