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- We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our...
- ...About the Role As a Non-Voice Agent , you are responsible for performing collections activities through attending to routers filed in CRM using the bank's tools and devices and documents all transactions into the collections system. The purpose of this role is to...
- For regular employees, we offer an industry-leading benefits package that includes: • Competitive Salary • 13th Month Pay • HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave • Opportunity for rapid career growth for Top Performers • Retirement...
- We are seeking enthusiastic Call Center Agents to join our dynamic team. As a non-voice account Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients, primarily through written communication channels such as email...
- ...outstanding experiences! 🎮🔥 Role overview As a Player Engagement Agent, you'll serve as the essential link between our clients and the... ...for all employees and potential employees. Benefits: Non-taxable Allowances HMO and Life Insurance Paid Time...
- We are mass hiring Call Center Agents across Quezon City Eastwood ! Earn Up to 16k up to 18K Monthly. Open for applicants without experience... ...16k - 18k • Flexible shifts - Day, Night, and Graveyard • Non-Voice Account • Opportunities in Local and International Accounts...
- Description Provide exceptional customer service support to clients through various communication channels. Resolve customer inquiries and complaints efficiently while maintaining a positive attitude. Document interactions and follow up on customer requests in...
- Description Respond to customer inquiries and provide assistance via chat in a timely manner. Maintain a positive and professional demeanor while addressing customer issues. Utilize technical skills to troubleshoot product or service-related queries effectively...
- ---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Health Operations New Associate WORK SETUP: Hybrid Responsibilities: . Execute transactions without minimal direction, ...
- REQ13408 Agent, Non-Gaming Reservations (Open) Position Summary The Agent, Non-Gaming Reservations is an individual who answers multi-line calls, assists with the enquiries and/or directs the calls to the appropriate destinations promptly. The agent is tasked with...
- 100% WORK FROM HOME | AVAILABLE FOR FULL TIME & PART TIME Responsibilities Determining the nature of incoming emails and prioritizing them according to their importance Screening incoming emails to determine whether they should be forwarded to the appropriate person...
- ...and procedures Able to act as a Shell Brand Ambassador in a 'voice of Shell' role with Live Chat and social media platforms Demonstrate... ...world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one...
- We are looking for a motivated Quality Assurance (QA) Engineer with a passion for delivering high-quality Voice AI Agent Software. In this role, you will support testing efforts across Voice AI components such as Automatic Speech Recognition (ASR), Natural Language Understanding...
- RESPONSIBILITIES: Transcription: Listen to live or recorded calls and take notes of key points discussed. Call Preparation: Prepare daily call lists, meeting agendas, and materials as needed, ensuring participants have the necessary information. Schedule Coordination...
- We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm...
- RESPONSIBILITIES: Manage leads and the CRM. Report issues with CRM by calling the hotline. Answer CRM-related questions from agents and provide training if needed. Service inbound leads from sign calls and online sources and determine where they are in the buying...
- 100% Work From Home | Available for FULL TIME | PART TIME RESPONSIBILITIES: Transcription Preparing paperwork Scheduling of consultation with clients Preparing and emailing weekly reports Updating virtual files Build ongoing task list Oversee administrative ...
- Job Description Join our dynamic Gaming Ticketing Support team! As part of our customer service department, you'll handle player inquiries and support requests through email, chat, or SMS. Your main role is to ensure a smooth and enjoyable experience for gamers by resolving...
- TASKS: Transcription Preparing paperwork Scheduling of consultations with clients Preparing and emailing weekly reports Updating virtual files Build an ongoing task list Managing social media accounts Admin tasks GENERAL REQUIREMENTS: Good command of the...
- Duties and Responsibilities: • Receive RMA tickets in the Salesforce system. • Update RMA ticket information and status in Salesforce throughout the replacement process. • Process replacement RMAs with 100% accuracy • Reviews and ensure all information submitted ...
- ...service Join our Gaming Support Team as a Ticketing Representative! You'll handle player concerns through email, chat, and SMS — no voice calls! Your main goal is to assist gamers with account issues, payment concerns, and gameplay-related inquiries while maintaining a...
- Join the talented team as a Customer Service Representative for our Ecommerce account. In this full-time, non-voice role, you will be the main point of contact for customers, ensuring their queries and concerns are resolved efficiently and effectively. Based in Taguig City...
- Are you confused about finding the right company APPLY NOW : CYBERBACKER offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications. No Work Experience Required Training...
- ...The Non-Voice Associate is responsible for providing support to customers through chat and email channels. The role involves handling financial inquiries, processing account-related requests, and delivering accurate information while maintaining a high level of confidentiality...
- ...The Non-Voice Financial Customer Service Representative is responsible for providing accurate, timely, and professional support to customers of financial institutions through non-voice channels such as email, chat, or messaging platforms. This role focuses on resolving...
- Key Responsibilities: Respond promptly to customer inquiries through chat or email platforms. Provide accurate, valid, and complete information to customers by using available resources and systems. Handle and resolve customer complaints or issues with professionalism...
- Chat Support Representative Job Description: Respond to customer inquiries via chat in a timely and professional manner. Provide accurate information, troubleshoot issues, and resolve customer concerns. Maintain a positive and helpful tone throughout all interactions...
- ...influence our business with ideas that drive innovation and efficiency. Job Responsibilities Assessment and Rating: Evaluate agents’ interactions with customers (inbound and outbound calls, e-mail, chat (viber)) to ensure service excellence. Rate interactions...
- TASKS: Transcription Preparing paperwork Scheduling of consultations with clients Preparing and emailing weekly reports Updating virtual files Build an ongoing task list Managing social media accounts Admin tasks GENERAL REQUIREMENTS: Good command of the...
240000 Php per year
The Role: Key Responsibilities: Handle customer inquiries and provide appropriate solutions or alternatives. Manage and resolve customer complaints efficiently and professionally. Process orders, applications, and requests accurately. Maintain records of customer...