...operational processes to optimize efficiency, cost-effectiveness, and customer satisfaction.
Client Communication: Act as a liaison... ...clients, addressing inquiries, resolving issues, and ensuring service level agreements (SLAs) are met.
Quality Assurance: Implement...
65000 Php
Work place : Pearl plaze
Work hours: 12 hours per day
Days off: 2 days per month
If native Thai :
Salary: 65K php after 3 months, 70K php , after 3 months
If Filipino 40K start after 3 month 45K, Filipino with 5K allowance per month
Handles coordination with customer as to their booking requirements. Prepares Job Order or instructions to support department. Prepares report as requested by the Department Manager. Updates the customer on the status of their shipments. Provides details of shipments to...
18000 Php
Customer Service Representative for Cargo Services Operations.
Flight monitoring and auditing shipment documentations.
Constant communication... ...:
· Office duty / full time (40hrs/week)
· 24/7 x 365 "shifting schedule including Holidays"
· Office location - Makati CBD
...process would be considered an asset
With experienced in AP Process
With good English communication
Experience in shared services center of a multinational corporation desirable
Basic knowledge of general accounting concepts, rules and legal requirements –...
...procedures.
• Gathers information, , researches/resolves queries and logs customer calls.
• Communicates relevant alternatives for completion in a timely fashion.
• Informs clients about expert services to choose from and determines customer requirements.
• Provides...
...schedule: (8PM - 5AM) Monday to Friday
Working set-up: Hybrid (2 days onsite / 3 days WFH)
Candidates must be willing to work Night Shift
Qualifications:
Knowledgeable on Salesforce, TALEO, Workday, Adobe Sign, MS Office
Knowledge and experience of...
32000 Php
QUALIFICATIONS:
High School Diploma required
1-2+ year’s Customer Service/Call Center experience preferred, face-to-face customer service experience acceptable as well
Knowledgeable with Scientific / medical device / diagnostics / biotech / pharmaceutical, FDA knowledge...
25000 Php
...What can we offer?
HMO Benefits
Shift Schedule (Day shift/Mid shift/Night shift)
Pioneer, Non-voice, and... ...Ensure one-call resolution prioritizing customer satisfaction.
● Perform basic... ...the following accounts:
Customer Service
Technical Support
Travel Account...
...member completes a variety of food preparation, customer transaction and sanitation jobs. A main responsibility during the shift is to take customer orders and process... ...flexible in their work schedule availability as nights, weekends and holidays may be required. This...
21000 Php
...procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
* With or without BPO Experience
* At...
25000 Php
Qualifications:
· Must be a College Graduate - No BPO Experience
· Excellent verbal and written communication skills
· Strong customer service and problem-solving skills
· Ability to remain calm and professional in challenging situations
· Strong multitasking and...
JOB SUMMARY:
Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications.
KEY TASK RESPONSIBILITIES:
1. CALL MANAGEMENT/ACCURACY...
28000 Php
We are seeking highly motivated and customer-oriented individuals to join our team... ...vacant positions: (HIRING)
Customer Service Representative
Technical Support Representative... ...-site
Amenable to work in rotating shifts (morning, mid, & night shifts)
Filipino Citizen, or hold...
...Handles the job file preparation for all account
Handles the checking of all operation/processing status on daily basis
Updates customers on the status of their shipments, etc.
Prepares the weekly report on production
Sends quotation/rates to the clients...
...JOB OBJECTIVE:
Central point to handle exceptions / customer requests / issues / complaints / disputes and provide appropriate solutions... ...the department and the company in order to support Customer Service activity
Share knowledge and best practices.
JOB...
...We are seeking a motivated and customer-focused individual to join our team as a Customer Service Staff in Superstore. As a Customer Service Staff, you will be the primary point of contact for our clients and will be responsible for providing exceptional service to ensure...
...JOB DUTIES AND RESPONSIBILITIES
FUNCTIONS
1. CUSTOMER SERVICE – EXPORT / IMPORT
Process customer requests and ensure they comply with the data of the corporate system.
Provides information to existing and prospective clients/customers by phone and/or email....
...through typing. Social media major preferred.
Have more than half a year of experience in shopeelazadafacebook e-commerce customer service, or manual pre-salesafter-sales customer service in an independent online station, and be able to understand the basic working...
...Participate in the formulation of new processes and its implementation. Checks and monitors transmissions and other requirements of customers and ensure accuracy, integrity and timeliness.
Duties and Responsibilities
Establish close coordination and good rapport...
...company located in South East Asia with businesses related to IT Services , Online Games, Casino games, Crypto Exchange Platform where we... .... We are guided by a commitment to excellence, innovation, and customer satisfaction.
Job Description:
We are seeking a talented...
...Manage incoming calls from customers.
Assess customer’s needs and guide the customer accordingly.
Use customer service and critical thinking skills to resolve the customers’ issues and ease their concerns.
Maintain acceptable call lengths while remaining friendly...
18 Php
Job Qualifications:
• Graduate of Customs Administration or Logistics Management course preferred a Licensed Customs
• Broker but not... ...activity through the Bureau of Customs (BOC) Value Added-Service-Provider (VASP) in compliance with the E2M system.
• Assist and...
...Job Function:
Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process... ..., pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC).
Responsibilities:
Operate...
...shipment details to Sysfreight (MLG system) and generate MSO (Master Service Order) for internal reference.
TSR (Trucking Service... ...invoice and packing list from shipper and forward to processor for customs processing and Arrastre payment.
B/L Draft
Prepare/...
18000 Php
Evaluate and troubleshoot problems
Repairing or replacing faulty equipment
Maintaining service truck
Inspecting and troubleshooting equipment failures
Installing and testing new equipment
...performance
~ Group Life Insurance
~30 Service Incentive Leaves (Paid Time Off)
Job Responsibilities:
Assist customers who want to pick-up/track and hold their packages... ...highly desired
Willing to work on a flexible shift schedule
*Terms & Conditions Apply...
...KEY DUTIES AND RESPONSIBILITIES
Assist coded patrons and provide a high standard of customer service in order to generate repeat visitation
Strategize and plan in order to maintain and grow their book of business
Responsible for establishing criteria for various...
...in the branch
Assist in the conduct of an investigation
Comply with the prescribed handling and reporting of Items Left by Customers / Employees in the store
Qualifications:
Graduate of any Bachelor's Degree
Preferably At least with 1 year of work experience...
...performance
~ Group Life Insurance
~30 Service Incentive Leaves (Paid Time Off)
JOB... ...designated accounts, maintaining good customer relations with borrowers and effectively... ...skills
Must be willing to work in shifting schedule, weekends and holidays
Must...