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- • Communicates with customer on the phone or using written correspondence to take care of concerns. • Resolves customer issues on the first call/contact whenever possible without having to transfer caller. • Follows escalation procedures as needed.
- Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution. Accurately record and update customer interactions, transactions, and order details in the system. Stay informed about company policies, procedures, and...
- ...Care projects, ensuring alignment with business goals and timely delivery. Translate Requirements into Deliverables: Serve as a... ...be required for training and team events. The role requires night shift work and is based in the Philippines United States Equal...
- ...Global and dynamic culture ~ HMO benefits + free dependents ~ Night shift schedule ~20% Night Differential Pay ~ Hybrid work... ...only) Two years of experience in customer-facing or knowledge delivery role preferred. WORKING ENVIRONMENT For remote or hybrid...
- ...reports. -Edit and proofread transcriptions for grammar, clarity, consistency, and correct medical terminology. -Ensure timely delivery of completed documents while meeting quality and confidentiality standards. -Review reports for inconsistencies or missing information...
- ...confirmation of receipt, timely release, expediting, and coordinating deliveries to meet contractual deliveries with efficiency. 3. Handles all... ...2 years of service (coverage upgrades based on tenure) - 10% Night differential pay for work performed between 10pm to 6am. -...
- ...Processing variations in a timely manner Working closely with the sales, design, and construction teams to ensure smooth project delivery Requirements What You Bring Experience in residential estimating (preferably within a small builder environment)...
- ...equipment such as a computer, keyboard, and phone. Occasional travel may be required for training and team events. The role requires night shift work and only open to ACTIVE employees of First Advantage United States Equal Opportunity Employment: First Advantage is...
- ...accounts for the period Ensure the correct integration of different business systems into the accounting record, (for example delivery platforms) Reconciliation and/or verification of the of all bank, loan and credit card accounts Report Balance Sheet, Profit...
- ...looking for! Essential Duties and Responsibilities: Perform the role of Project Manager providing leadership in the delivery of construction home building projects throughout the entire project lifecycle with the necessary support and coaching from the...
- ...informed about the progress of their requests. Ensure that all communications are clear, professional, and empathetic. Report Delivery & SLA Compliance - Ensure that reports and information requests are delivered on time, meeting service level agreements (SLAs). Keep...
- ...infrastructures affecting applications, ensuring smooth and optimal systems operations. Key Responsibilities: End-to-end technical delivery of software that constitutes the cutting edge, cloud-based enterprise background screening software and its support systems...
- ...company policies, procedures and relevant legislation Uphold the requirements of the client's ISO 9001:2025 certification in the delivery of a quality service and seek to continually improve Requirements What You Bring We’re looking for someone who: ~...
- ...all training sessions, including new hire orientation and meetings with leaders and clients. ~ Work schedule is 8 PM – 5 AM PHT (night shift) . United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and...
- ...Procore, Bluebeam, MS Excel, MS Project, or similar). Exceptional organizational and time‑management abilities, ensuring timely delivery of estimates and supporting documents for review and decision‑making. Capable of working both independently and as part of a...
- ...~ Remote work arrangement ~ HMO + free dependents ~ Competitive leave entitlement ~ Medical and optical reimbursement ~20% Night differential pay RESPONSIBILITIES: Serve as a SME Resource: Act as a subject matter expert in Salesforce process re-design...
- ...receivable tasks. This role is critical for maintaining smooth recruitment operations, compliance, and enhancing overall service delivery. What You'll Do Assist Recruitment Consultants with administrative requests such as formatting resumes and marketing materials...
- ...accepted) Good English Communication Skills Willing to work on-site (e.g. Alabang, SM Clark, etc.) Amenable to shifting schedules and night shifts Customer service or BPO experience is a plus, but not required Basic computer navigation and typing skills Can start ASAP
- ...deliverables, to ensure timely completion · Assist in creating and managing global multilingual content strategies to facilitate the delivery of high-quality translations for First Advantage platforms · Provide training, guidance, and support to various stakeholders to...
- ...possess strong stakeholder management and problem-solving skills. This role is critical for ensuring the smooth execution and timely delivery of projects. What will you do: Support a variety of project administration tasks, including scheduling (e.g. Gantt...
- ...supplier-side purchase order (PO) process that involves ensuring confirmation of receipt, timely release, expediting, and coordinating deliveries to meet contractual deliveries with efficiency. 3. Handles all correspondence related to shipments, delivery, and material...
- ...through innovative and efficient solutions. What’s in it for you? ~ Work from home arrangement ~ HMO + free dependents ~20% night differential pay ~ Optical and medical reimbursement ~ Global company Responsibilities: Analyze Data and Build Reports...
- ...problems to senior engineers as appropriate. Collaborate with internal IT teams and the client's teams to ensure seamless support delivery. Continuously update your knowledge of client-specific systems, tools, and retail workflows. Analyze trends in support...
- ...As Senior Developer in our Engineering team, you will be integral to the delivery of our mission critical systems. Your new role will see you being a key contributor to ensuring we deliver high quality code, and make sensible, strategic component design decisions. You...
- Location: Alabang Shift: Night Qualifications: - Minimum of 1 year of experience in medical billing, insurance claims, or a related field. - Must have at least 6 months of BPO experience handling healthcare accounts - Strong English proficiency, both verbal and written...
- Location: Alabang Shift: Night QUALIFICATIONS: - Graduate of any course - Open to fresh graduates as long as with good communication skills - Preferably with benefits administration/insurance experience or at least with experience in customer service and data entry...
- ...outcomes. ~Collaborate with procurement teams to evaluate and manage relationships with vendors and suppliers, ensuring the timely delivery of high-quality materials and components. ~Foster clear and open communication within the engineering team and with other...
- ...Sales and Distribution) module implementation and support In-depth knowledge of core SD functionalities including Sales Orders, Deliveries, Invoicing, Pricing Procedures, and Outputs Proficiency in SAP S/4HANA SD configuration and customization Experience with...
- WORK CONDITION: * Alabang - Onsite with shifting schedule, mostly night shift * M- Thursday 8pm-6am; Friday 8pm-4am * Can start ASAP * Probationary contract QUALIFICATIONS: - Graduate of any course. - At least 1 year of work experience in a relevant or related...
- ...territoryCreate product awareness to clients and be able to help them in their product development ~Ensure that orders are accurate and delivery schedules are followed and accomplished ~Be able to perform task and responsibilities with minimal supervisionAble to perform...