Get new jobs by email
- ...innovation, accountability, and learning. ● Create career pathways and leadership pipelines aligned with emerging support models and skill needs ● Act as escalation and empowerment point for client and delivery leaders ● Model Boldr’s leadership values: Curiosity...
- ...senior stakeholders, with the ability to build rapport and influence decision-making. ● Familiarity with evolving service delivery models and the ability to optimize them for scalability and client value. ● Proven experience in leading CX practice, process...
- ...NOC Lite Foundations: Support recurring processes and playbooks that will help form the foundation of a lightweight, scalable NOC model in the future. Requirements Familiar with Jira, Google Suite, and basic dashboard/reporting tools. Comfortable working...
- ...teammate efficiency and the overall customer experience Represent the new way of support by embracing AI-first, adaptive support models Own and troubleshoot complex technical issues involving APIs, SDKs, webhooks, or integrations using debugging tools, logs, and...