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- ...implementation plan, etc.) Provide configuration, and administration support for one or more of the following platforms: a.) Microsoft 365 b.) AWS c.) JumpCloud d.) CrowdStrike e.) Slack f.) Atlassian g.) Docusign h.) ProofPoint. i.) GlobalSign Assist...
- ...Programming Languages: Java VXML, Php, SQL, VoiceXML Web Scripting: HTML, JSP, JavaScript Database Systems: Oracle/ Microsoft SQL Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman, Aspect, Twilio or any contact center platform Has knowledge...
- ...1 and Level 2 Service Desk technicians progress and resolve tickets Supporting servers, desktops and applications within an Microsoft AD and Exchange environment Delivering the support of Terminal Services, VMware, Hyper-V and Citrix-based cloud infrastructure...
- ...matrix, implementation plan, etc.) Provide configuration, and administration support for one or more of the following platforms: Microsoft 365 AWS JumpCloud CrowdStrike Slack Atlassian Docusign ProofPoint GlobalSign Assist in Knowledge Transfer for the...
- ...problems that users might encounter Research new tools, technologies, and testing processes Requirements Skills: Microsoft 365 Applications Power Apps Power Automate SharePoint Any RDBMS With a background in Tech Support (...
- ...skills Excellent problem-solving skills Progressive experience in a technical help desk or a customer service environment Office 365 administration experience Microsoft certifications is an advantage Willing to be deployed in Ortigas (hybrid)...