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- ...optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Provides technical support to the enterprise, third-party vendors, patients, and clients through various support channels: email, chat, self-service, inbound/...
- Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need...
- ...components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. #LI...
- ...Job overview: Customer Support Agents are critical for customer retention and happiness. We are the real, live humans on the other side of the screen. Experts in the product and exceptional in sensitive and skillful communication. Our approach is to serve the customer...
- ...Digital Assistant. -Participate in agile development teams, contributing to the design, coding, and testing of cloud-based solutions. -Support REST API development and PL/SQL scripting. -Collaborate with cross-functional teams to embed LLM and AI-driven capabilities into...
Accenture
Cebu City13 days ago - Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on ...
- ...The Support & Deployment Engineer will undergo intensive on-the-job training and mentoring to prepare him for the following responsibilities... ...in the related field is preferred Basic knowledge on Windows Linux JIRA. Knowledge on Ansible Shell Powershell AWS Azure is a plus....
- ...define a client issue and can interpret and design a resolution based on deep product knowledge. The Level 1 Service Desk support is responsible for learning and Level 1 technical support to Epic and Microsoft systems and other tools. This position plays a key...
Accenture
Cebu City27 days ago - ...service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your...
Accenture
Cebu Citya month ago - ...expert in delivering exceptional solutions that solve our customers biggest challenges. What will you be doing The Technical Support Analyst role puts you inahigh-exposure support positionassistingour enterprise customersandresolvingtechnical issues with our softwaresolutions...
- ...worldwide and headquarters in Germany. We have just opened a new office in Cebu (IT Park) and are looking for dedicated Technical Support Specialists (m/f/d) to join our team and help us safeguard businesses from cyber risks. If youre excited about solving...
- ...Perform level 1 support for End Users, as applicable depending on the type of contact, serving as the initial point of contact for incidents and service requests. This is voice, email and chat Document incident and service requests in Client’s ticket management system...
Accenture
Cebu Citya month ago - ...CRM & Administrative Support Specialist About the Role Were looking for a detail-driven tech-curious professional to help maintain and improve our client systems across CRM implementations and ongoing administrative operations. Youll work closely with the Project...
- ...NOTE: At least 1 year of extensive Email and/or Chat Support experience is required . If you have the required experience please make sure to highlight that on your resume. Only candidates who meet the minimum qualification will be reviewed. About the account:...
- Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software...
Accenture
Cebu Citya month ago - ...Overall Job Purpose To lead and empower the English Support team in delivering outstanding customer experiences through proactive action, communication, and continuous improvement. The Team Leader ensures daily operations run smoothly across all channels, reacts fast...
- ...accident--it happens because of people like you. Hi! Were Smartsourcing, and were looking for a full-time, on-site Operations Support Specialist (Retail Hires) to keep our workflows accurate, efficient, and moving with precision. From managing claims inboxes and...
- ...and delivering an exceptional user experience. Overview: Were looking for a Customer Service Associate to join a dynamic support team for a US-based Daily Fantasy Sports platform. The role involves providing top-notch assistance to users through live chat and...
- ...us is mutual respect, personal appreciation, and creating a workplace where motivation and collaboration thrive. We believe in supporting your personal and professional growth, recognising you as both an individual and a valued team member. We want to continue to...
- ...Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company...
- The incumbent shall assist the AVP for Tax Strategy Advisory Corp Structuring & M& As in introducing comprehensive tax governance policies guideline best tax practices and planning techniques ensuring that the Group is kept fully abreast of the changes and impact of relevant...
- ...Are you looking for a full-time job where you can grow your skills and be part of a supportive, international team? At one.com , we’re looking for Customer Service Representatives who can communicate well in English , are comfortable using a computer , and...
- ...Can start ASAP. Job description: • Provide adequate technical assistance and answer user inquiries promptly • Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems...
Eteam
Cebu Citya month ago - We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Representatives for our seasonal healthcare account. This is a full-time role based in Cebu, Central Visayas, where you will be responsible for providing exceptional customer...
TORCH Solutions
Cebu City28 days ago - We’re Hiring: Marketplace Account Support Specialist (On-site) Join our team and help manage our brand across multiple marketplaces! Key Responsibilities: Plan, execute, and optimize Amazon PPC campaigns across all ad types. Conduct keyword research and market...
Staff Outsourcing Solutions
Cebu Citya month ago - ...company. They are well known for producing and distributing quality timepieces and jewelry worldwide. ?Position: French Customer Support Specialist ?Company Industry: Jewelry Manufacturing Company ?Work Location: Lapu-Lapu, Cebu City ?Salary: Php 60,000 - Php 70,000...
- ...resolve infrastructure-related issues and participate in on-call support rotation if needed Collaborate with development teams to... ...AWS/Azure with willingness to work in GCP) ~ Solid knowledge of Linux systems and Bash scripting ~ Good understanding of networking,...
- ...The Command Center Team is the central point of contact for all support, troubleshooting & incident management. They are considered the... ...years experience in technical support Has experience in Windows/Linux Servers Has experience in Cybersecurity Graduate of any 4...
- ...ROLE SUMMARY: The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support... ...asset) PREFERRED EXPERIENCE : ●Comfort/experience with Linux-based systems and basic programming/scripting skills are welcomed...
- ...applicable tool sets (IntelliJ, Postman, JIRA, Confluence etc.) Experience setting up and maintaining distributed apps with Unix/Linux environments. Developing applications that integrate with multiple databases, experience using No SQL DBs is an advantage. Experience...
