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40000 Php
Responsibilities: 1. Monitor agent performance to ensure SLA and KPI targets are met. 2. Provide real-time Q&A support, handle escalations, and coach agents. 3. Troubleshoot complex or escalated cases. 4. Identify risks and escalate appropriately in daily operations...Welsend Global Services Inc.
Taguiga month ago- ...years of customer service experience within the BPO/BPM industry - Bachelor's degree in any field - Minimum of 3 years in a Team Leader role, with experience managing a team of agents handling voice or inbound calls - Willingness to work in rotational shifts -...
TASQ Staffing Solutions
Taguiga month ago - ...Job Title: Team Leader As a Team Leader, you will be responsible for managing a team of consultants and ensuring the successful delivery of projects for our clients. You will be the main point of contact for our clients and will work closely with them...
- ...Job Description Basic Function: The Curation Team Leader oversees task assignments and completions for multiple Research Micro teams, ensuring they meet agreed cycle times and quality standards. They manage high-priority projects from platinum customers, complete...
- ...Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office. The MMB Multinational Leader will oversee a small to large -sized team, ensuring effective performance management and client service delivery while maximizing...
- ...good understanding of a "services business" in a customer service and technical background At least 3 years' experience in a Team Leader position Demonstrated Leadership abilities Excellent analytical and problem solving skills, combined with the ability to...
- Company Information Opran Phils Opc Blk 1 Lot 7 Filinvest Technology Park Brgy Punta Calamba City Calamba, Laguna 4027 Job Description Lead and manage the production team to ensure efficient workflow...
- ...to report to GM Philippines office three times per week or other frequency dictated by the business. The Role This People Leader is responsible for managing a team of finance professionals who handle Order Management day-to-day customer orders, shipment status...
- ...Assistant Vice President - Operations Leader - BFS045002 Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our...
- ...Job Summary: The Finance Shared Service Center (FSSC) Leader will be responsible for overseeing and managing all financial shared service operations based in Manila, Philippines. This critical role will ensure the efficient and effective delivery of finance processes...
- MIYASAKA POLYMER (PHILIPPINES), INC. Manufacturing of Molded Rubber Parts for Wiring Harness, Motor, Anti-Lock Brake System and other interior excluding product design. Established 1994 "Customer Satisfaction is our Pride!" More
18000 Php
The Pallet Production Team Leader is responsible for overseeing and managing the daily operations of the production line to promote smooth, fast, and quality pallet production. As a team leader, he/she supervises the workers, guides their tasks, monitors and intervenes...Quadsys, Inc
Cabuyao City, Laguna6 days ago- ...with Support functions (e.g., HR, WFM, etc.) or departmental processes. Performs required administrative tasks related to team leader responsibilities not limited to time keeping check Qualifications At least 3 years experience as a Team leader in a BPO industry...
- ...The Offer Leadership Role Join a market leader within FinTech Fantastic work culture The Job The Job Visit POS locations daily to maintain strong relationships with BillEase merchant partner stores to address their inquiries promptly and discuss any...
- Team Leader – Sales & Retention Position Description The Team Lead for the Sales Customer Retention Team is responsible for leading a group of customer retention specialists focused on retaining Telco Mid-Market customers, initially through Wireline services with...
- ...Join us and build an exceptional experience for yourself, and a better working world for all. Job title: Region Real Estate Leader Function: Supply Chain Services Sub Function: Real Estate Job Rank: Associate Director Location: ASEAN...
- ...Join us and build an exceptional experience for yourself, and a better working world for all. ASEAN Regional Design & Projects Leader The opportunity The Design and Projects (D&P) Leader is responsible for the planning and delivery of ****@*****.*** Office Fit-out...
- ...TASQ is looking for a team leader for a Spanish insurance account in Taguig. Benefits : ~ HMO for Employee and 2 Dependents (On Day 1) ~ Quarterly performance bonus ~ Outstanding career development opportunities ~24 Leaves Annually Summary...
- Team Leader for Operations Position Description The Team Lead will be responsible for overseeing the day-to-day operations, build a strong team and shaping team members’ behaviors to accomplish desired results and will play a collaborative role in growing and implementing...
- ...changes, including promotions and transfers Reclassification & Compensation: If reclassifying an employee from Team Member to Team Leader, update job details, ensure proper classification, and adjust compensation as needed. Follow the step-by-step process in Workday,...
