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- ...and solutions and effectively oversee new processes, improvements, and transformations. Within the BTT, the Training & Knowledge Management Officer contributes to the development and implementation of a strengthened knowledge management and training capability for...
- ...development in the Asia-Pacific region. Organizational Setting and Reporting Relationship The position of Associate Knowledge Management Officer is assigned to the Office of the Principal Director (DCOD) within the Department of Communications and Knowledge...
- ...data integrity, access controls, and user roles. Produce system-based performance and compliance reports for CX Management. ~ Knowledge Management & Documentation Develop, maintain, and govern the CX Knowledge Base (FAQs, SOPs, scripts, policies, playbooks)....
- ...Overview of the role: Responsible for updating Knowledge Articles as required for support of the Service Desk. The Knowledge Support... ...collaborate across functional teams Familiarity with Microsoft Office and SharePoint Strong customer service orientation...
- ...Job Description: The IT Knowledge Manager is responsible for developing, maintaining, and governing the organization's knowledge management framework to ensure accurate, accessible, and up‑to‑date technical and operational documentation. The role involves managing the...
- ...Company Description Department: Knowledge Management (KM) Job role: Content Lead Summary: We are seeking a highly experienced and motivated Content Lead to oversee and guide our content creation efforts on process documentation and knowledge base development...
- ...development and, it's the technical expertise and the depth of knowledge of our people that sets us apart. Here are the key things you will... ...to join our Winning Work team. Based in our Manila office you will work virtually and face to face with a variety of teams...
- Responsible for developing and maintaining the organization's knowledge management strategy to ensure that critical information, best practices... ...Mobility Opportunity to work and train in our international offices Empower Filipinos with innovative financial solutions at...
200 Php per day
...Learning & Knowledge Specialist (Up to ₱60K | Onsite | FREE AI Certification) Cebu City | Onsite (IT Park) | Day Shift (5AM-2PM **Overlapping with night shift team members) You are the guardian of GoTeam's collective intelligence, ensuring that every process, insight...- ...What Success Looks Like In This Role Creating and maintaining knowledge articles and repositories. Promoting knowledge sharing across teams. Ensuring knowledge base accuracy and usability. Driving adoption of knowledge management tools. Analyzing usage trends...
- ...The Knowledge Manager is responsible for owning, developing, maintaining, and improving the knowledge management (KM) framework. This role ensures that knowledge is effectively captured, stored, and shared across the enterprise to support operational excellence, innovation...
- ...work efficiently worldwide and grow with confidence. T he CJ Knowledge Specialist is a strategic, hands-on owner for our Customer... ...exceptional customer support. Technical Proficiency | Skilled in MS Office, including Excel, with the ability to leverage tools...
50 $
...and internal mobility ~ Learn from a team of Stanford, MIT, Google and Harvard alumni Grow With Us We are looking for a Knowledge Management Specialist to help improve how we create, organize, and maintain documentation for both our customers and internal teams...- ...forward. Overview of the role: Responsible for updating Knowledge Articles as required for support of the Service Desk. The... ...collaborate across functional teams Familiarity with Microsoft Office and SharePoint Strong customer service orientation Working...
- ...corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under... ...requirements Propose and implement improvements to existing knowledge management processes Support the KM Manager in maintaining and...
- ...Guatemala, and Jamaica. Accountable for product support and aligning Knowledge Management tools to meet global contact center objectives for... ...Knowledge and Skills: Must be proficient in Microsoft Office suite (Word, Excel, Powerpoint, Outlook) to at least a moderate...
- ...authoring or editing in a technical environment Experience in a customer success focused environment. Familiarity with content and knowledge management systems such as PEGA, Confluence and Salesforce Strong project management, organizational, analytical, and decision-...
- ...efficiently worldwide and grow with confidence. We are looking for a knowledgeable representative, who will streamline the knowledge across Ops... ...affecting success, both at the local inhouse level and global offices. What You'll Do Assisting our representatives live and...
- ...processes and documentation quality Collaborate with operations and cross-functional teams to capture process changes Maintain knowledge repositories and ensure version control and documentation standards Requirements: ~ Bachelor's Degree ~ Good attention to...
- ...Work Arrangement / Work Shift: Remote set-up / 6AM to 3PM Manila time Role Overview: The Training – Knowledge Management Specialist is responsible for developing, maintaining, and continuously improving high-quality training and knowledge resources for our customers...
- ...Crescendo and lets build the future of customer experience together. Welcome to Crescendo. Welcome to whats next. The Role The Knowledge Management Specialist II ensures Crescendos AI systems have access to the most accurate up-to-date and relevant information...
- ...and first month of go live) Employment Type ( Project based or Probationary) Project-based (6 months) Job Title: Customer Knowledge Specialist Qualification: Completed at least 2 years in college of any course Willing to work in paranaque on a hybrid...
- The Knowledge Manager is the overall in – charge of the Functional Group's Knowledge – related activities and initiatives – from design, implementation and evaluation; working closely with the COO Academy Lead and business leads. This role will cover Implicit Knowledge...
- ...complex challenges and deliver more impact together. Role description: The primary purpose of this role is to drive the data & knowledge culture transformation across the organization, delivered under the data & knowledge strategy. The Data & Knowledge Culture Lead...
- ...focus on equipping the organization with fundamental skills and knowledge. If you are a Trainer looking for a global career do not... ...terms) Typing skill (30 WPM Accuracy of 85%) Proficient in MS Office applications - Powerpoint Word and Excel People Skills:...
- ...play a key role in developing regulatory strategies, inspection compliance, FDA correspondence and registration of our products. Knowledgeable in FDA rules and policies, strong written and oral communication, organization skills and good attention to details are required...
- ...guides and templates to ensure consistency and quality across knowledge assets. Translate complex problems into actionable insights... ...adoption. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications :...
- ...the system Responsible for the governance & maintenance of knowledge assets ensuring clear consistent & unambiguous KM repository... ...of relevant work experience Intermediate proficiency in MS Office tools (Word/PowerPoint/Outlook) Advanced proficiency in MS Excel...
- ...your success is celebrated. Position Summary The AskHR and Knowledge Management (KM) Coordinator II performs a variety of day-to-... ...with Subject-Matter Experts. Proficiency in Microsoft Office applications. High attention to detail and problem-solving skills...
- ...We are urgently hiring for a Knowledge Base Analyst ServiceNow Location: BGC Taguig Work Setup & Shift: Onsite Day Shift Preferred Qualifications: Experience supporting AI-powered ServiceNow features. Knowledge of IT Service Management (ITSM...