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- Responsible for developing and maintaining the organization's knowledge management strategy to ensure that critical information, best practices, and learnings are effectively captured, organized, and shared across teams in the organization such as (but not limited to) IT...
- ...Overview of the role: Responsible for updating Knowledge Articles as required for support of the Service Desk. The Knowledge Support Specialist is part of the Service Desk support group reporting to the Support Group Manager. A key participant in the onboarding of new...
- Make a difference. Be happy. Grow your career. The Role The Knowledge Manager is responsible for owning, developing, maintaining, and improving the knowledge management (KM) framework. This role ensures that knowledge is effectively captured, stored, and shared across...
- ...work efficiently worldwide and grow with confidence. T he CJ Knowledge Specialist is a strategic, hands-on owner for our Customer... ...review cadences, quality gates) Content operations and creation | Develop and maintain clear procedures, SOPs, and guides using user-...
- ...What Success Looks Like In This Role Creating and maintaining knowledge articles and repositories. Promoting knowledge sharing across teams. Ensuring knowledge base accuracy and usability. Driving adoption of knowledge management tools. Analyzing usage trends...
- ...Arrangement / Work Shift: Remote set-up / 6AM to 3PM Manila time Role Overview: The Training – Knowledge Management Specialist is responsible for developing, maintaining, and continuously improving high-quality training and knowledge resources for our customers...
- ...Knowledge Management Lead (Up to ₱60K | Onsite | FREE AI Certification) Cebu City | Onsite (IT Park) | Day Shift (5AM-2PM **Overlapping with night shift team members) Role Snapshot (Before You Apply) Onsite setup based in Cebu City Early day shift to support overlap...
- ...intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. We are looking for a knowledgeable representative, who will streamline the knowledge across Ops and Services to provide a flawless experience to our customers,...
- ...statistics, and other data to determine which resources are needed. Develop a content strategy aligned with short-term and long-term... ...success focused environment. Familiarity with content and knowledge management systems such as PEGA, Confluence and Salesforce Strong...
- ...and internal mobility ~ Learn from a team of Stanford, MIT, Google and Harvard alumni Grow With Us We are looking for a Knowledge Management Specialist to help improve how we create, organize, and maintain documentation for both our customers and internal teams...
- ...and improve SharePoint web designs and site configurations Develop and maintain advanced document management structures and workflows... ...requirements Propose and implement improvements to existing knowledge management processes Support the KM Manager in maintaining...
- ...sustainable development in the Asia-Pacific region. Organizational Setting and Reporting Relationship The position of Associate Knowledge Management Officer is assigned to the Office of the Principal Director (DCOD) within the Department of Communications and...
- ...Guatemala, and Jamaica. Accountable for product support and aligning Knowledge Management tools to meet global contact center objectives for... .... Essential Duties and Responsibilities: # Design, develop, and deliver intranet webpages with information about products,...
- ...to a new industry, join our team as we help shape a brighter way forward. Overview of the role: Responsible for updating Knowledge Articles as required for support of the Service Desk. The Knowledge Support Specialist is part of the Service Desk support group...
- The Knowledge Manager is the overall in – charge of the Functional Group's Knowledge – related activities and initiatives – from design... ...mechanisms and activities for capturing, organizing and developing information, knowledge and stories from the Academy, Process Experts...
- ...Content Leadership: Collaborate with stakeholders to gather analyze and document their existing processes. Develop and maintain a comprehensive knowledge base ensuring accuracy clarity and user-friendliness. Implement and manage a content management system (CMS)...
- ...and first month of go live) Employment Type ( Project based or Probationary) Project-based (6 months) Job Title: Customer Knowledge Specialist Qualification: Completed at least 2 years in college of any course Willing to work in paranaque on a hybrid...
- ...description: The primary purpose of this role is to drive the data & knowledge culture transformation across the organization, delivered... .... The Data & Knowledge Culture Lead will be responsible for developing and implementing strategies that promote data literacy, data-...
- ...Welcome to Crescendo. Welcome to whats next. The Role The Knowledge Management Specialist II ensures Crescendos AI systems have... ...structure changes to confirm effectiveness and ensure AI alignment. Develop and refine knowledge categorizations that reflect common...
- ...to Crescendo. Welcome to what’s next. The Role The Knowledge Management Specialist II ensures Crescendo’s AI systems have access... ...changes to confirm effectiveness and ensure AI alignment. Develop and refine knowledge categorizations that reflect common...
- ...What success looks like in this role: Creating and maintaining knowledge articles and repositories. Promoting knowledge sharing across teams. Ensuring knowledge base accuracy and usability. Driving adoption of knowledge management tools. Analyzing usage...
- ...medical device and household hazardous products. You will play a key role in developing regulatory strategies, inspection compliance, FDA correspondence and registration of our products. Knowledgeable in FDA rules and policies, strong written and oral communication,...
- ...processes and documentation quality Collaborate with operations and cross-functional teams to capture process changes Maintain knowledge repositories and ensure version control and documentation standards Requirements: ~ Bachelor's Degree ~ Good attention to...
- ...company that values your ideas and invests in your success. As a Knowledge Content Manager Associate in our Commercial & Investment Bank... ...content for proposals pitchbooks and related documents. Develop internal and external materials including case studies and product...
- ...Trainer who will create and facilitate training materials with a focus on equipping the organization with fundamental skills and knowledge. If you are a Trainer looking for a global career do not miss this opportunity! As a Trainer you will set the path to success...
- ...Overview: You would responsible for the ongoing governance of a knowledge base, including its overall health and best practices. He/She... ...stakeholders, clients, trainers, QA, IDs and subject matter experts to develop and support new and existing products, processes and services....
- ...the system Responsible for the governance & maintenance of knowledge assets ensuring clear consistent & unambiguous KM repository... ...Ability to gather integrate validate & analyze relevant data to develop resolutions findings & recommendations. (Analytical Thinking)...
- ...We know the work we do is vital in assisting our worlds economic development and its the technical expertise and the depth of knowledge of our people that sets us apart. Here are the key things you will do to bring ideas to life. We have a unique opportunity for...
- ...Role Overview The Director – Strategy, Governance, Quality, Knowledge, and Learning is a senior leadership role responsible for defining and executing an integrated enterprise strategy that aligns IT Service Management (ITSM), Knowledge Management (KCS), Learning &...
- ...are valued. Your voice matters, your growth is prioritized, and your success is celebrated. Position Summary The AskHR and Knowledge Management (KM) Coordinator II performs a variety of day-to-day Tier1 and knowledgebase-dependent case management functions acting...