...meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that... ...system.
Provide document and email translation (English - Japanese, Japanese - English)
Secure the SLA according to the project....
...providing information.
Sells additional services by recognizing opportunities to up-sell... ...(TSR) for various industries• IT Helpdesk Officers• Insurance Account Services• Financial... ...• Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese,...
Care Technologies
Philippines
3 days ago
...IT Helpdesk (VIH-23)
GRAVEYARD SHIFT | Fulltime | Makati (Hybrid)
About The Role
We have partnered with a telecoms systems, infrastructure and network provider on a mission to develop innovative systems and software that make the impossible possible. Your duties...
We are looking for Helpdesk Engineer to support our established client based in Sydney.
They are an MSP company specializing in Modern... ...and procedures.
Your Qualification
Experience in a Service Desk / Technical Help desk role, resolving Level 2 issues for Windows...
...Exchange, Security, SharePoint, Teams, Viva Engage and Endpoint Manager).
Intermediate knowledge of PowerShell
Dynamic 365 Customer Service (Ticketing System)
Cisco switches and firewall
WE OFFER:
~ Competitive salary
~ Fixed weekends off
~ HMO with 1 free...
Kinettix Inc.
Philippines
1 day ago
We are seeking an experienced and knowledgeable Level 1 or 2 Support Consultant to join our IT Managed Services team. In this role, you will be the primary point of contact for handling escalated support requests from our clients. You will field inbound calls/emails to...
...process
Ensure timely resolution of issues according to service level agreements (SLAs)
Add troubleshooting steps, resolutions... ...1 year experience in customer service
Has experience with helpdesk tools, preferably Zendesk
Proficiency with Google...
Beondeck
Philippines
5 days ago
...Make your next big career move by applying as KMC Solutions' next CUSTOMER SERVICE REPRESENTATIVE (JAPANESE SPEAKER)!
PropTradeTech is a rapidly growing fintech company that provides customized technology solutions to partners across the globe. Our proprietary trading...
...college or has finished a Diploma/Certificate course.
Excellent in oral and written English communication.
Excellent customer service skills.
Must consistently meet or exceed required performance criteria.
Able and willing to take several calls a day when...
...Are you ready to dive into the dynamic world of ClickUp as an IT HelpDesk Analyst? Join our innovative IT team in the Philippines and... ...Excellent written and verbal communication skills.
~ Strong service orientation and passion for helping people
~ Ability to learn...
...JO 13684 | Helpdesk Manager
Status: Full-time / 40 hours per week
Schedule: 7:00 AM – 4:00 PM Manila Time Why choose Remote... ...overall efficiency and effectiveness of the helpdesk support services.
Critical Success Factors:
Ensuring the team are...
...chance to broaden your horizons, collaborating with diverse teams and making meaningful contributions on a global scale. As an IT Helpdesk Support, your role is pivotal: from providing first-level assistance to troubleshooting, you'll ensure seamless user experiences across...
...Degree or equivalent.
At least 3 years of work experience as Helpdesk Analyst in a BPO setting.
Experience in ticketing systems /... ...Strong verbal, written, and typing skills.
Excellent customer service skills, efficiency, multi-tasking skills, and patience are key...
...Wellness & Fitness industry, all from the comfort of home. As an IT Helpdesk Support , you'll be spearheading technical solutions for a... ...level within the organization.
Provide excellent customer service and maintain a positive user experience.
Requirements
Qualifications...
...plus.
Excellent in oral and written English communication and MUST speak/write and read Spanish fluently
Excellent customer service skills.
Must consistently meet or exceed required performance criteria.
Able and willing to take several calls a day when necessary...
Please note providers will be location-specific. Additional details on benefits are available upon requestthroughout the recruitment process.
Core Values
01
Deliver
the best customer experience
(#BestCX)
02
Embrace hard work
(#HardWork)
03
...
ClickUp USA
Philippines
3 days ago
...provided in your resume. Please make sure to check your email in the next 2-3 business days.
We are hiring a very experienced IT Helpdesk support technician, who has a number of years of experience supporting Windows computers and networks.
Very high quality spoken...
We fuel the leaders of tomorrow by partnering them with the best CEOs, founders, and business owners of today.
...Flexibility
Remote
Who We Are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue... ...We are looking for a customer service-oriented Bilingual Japanese/English Service Desk Analyst to provide Level 1 technical support...
...Install applications or IT hardware equipment.
Vendor Management:
Identify and evaluate potential IT vendors, suppliers, and service providers.
Negotiate pricing, terms, and contracts with vendors to ensure cost-effective purchases.
Maintain strong relationships...
...Client and Elevate Your IT Game!
Embark on an incredible journey without leaving the country! Thrive in the dynamic IT services industry as an IT Helpdesk Support 2. Join a team where you can make your mark internationally, delivering exceptional support while working...
...As an IT Helpdesk Level 2, you will be responsible for providing advanced technical support to resolve escalated IT issues efficiently... ...-oriented mindset with a commitment to delivering high-quality service and support.
Ability to work independently and collaboratively...
...The Information Management Group is looking to employ an IT Support/Helpdesk.
Overview of the Position
The IT Support/Helpdesk monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical issues as they...
VBP Back Office Solutions Inc.
Philippines
4 days ago
...Maintain 95% or greater customer satisfaction score by ensuring prompt issue resolution
QUALIFICATIONS:
~ Exceptional customer service, communication, leadership, and coaching abilities.
~ Extensive experience with ConnectWise Manage and help desk processes/...
RESPONSIBILITIES :
Submit all management-level reports, sectional and cluster reports, sales channel reports, departmental and all other reports in a timely manner
Devise new reports required/requested by stakeholders. Promote reports enhancement as frequent as...
...user training
The Essentials
~5-8 years in a professional services, functional or technical consulting role preferably in an... ...deal with changing priorities
~ Familiarity with cloud computing technologies
~ Must speak Japanese (Professional Level)...
We are currently hiring for IT Admin/Helpdesk to be based in Makati.
Qualifications:
- Must be a Bachelor's Degree Holder
- Must have at least 1 year relevant experience
- Good working knowledge with IT Procurement or similar role
As a Japanese interpreter, your job is to facilitate conversation and communication between a Japanese speaker and a speaker of another language. This job is usually English-Japanese translation, but there are openings for other languages as well.
Introduction
Ready to help build IBM’s biggest asset – its talent? As a Recruitment Professional, you serve an integral role as the main point of contact for both candidates and hiring managers, guiding them through the full recruiting lifecycle. Work with a team using...
...professionals.
The Client
It is a multi-cloud application services and security company committed to bringing a better digital... ...in all aspects of the role.
Level 1 IT Helpdesk Technician
Joining the company IT as a Level 1 IT Helpdesk Technician...