Japanese Sales Operations Associate Manager
Location: Mandaluyong Robinsons Cybergate Tower 2
WORK SETUP: Hybrid
Qualifications:
Educational Qualification:
Must have:
• Undergraduate degree
• Japanese language fluency (oral and written) - C2
• English language...
...Flexibility
Remote
Who We Are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly... ...We are looking for a customer service-oriented Bilingual Japanese/English Service Desk Analyst to provide Level 1 technical support to users in...
...Look no further! We're seeking a dynamic Service Desk Analyst to join our client's... ...technical tasks aimed at ensuring seamless operations within our client's IT infrastructure.... ...including 2012, 2016, and 2019, as well as managing Active Directory. Additionally, you will...
...want to meet you.
About The Role
Service Desk Analyst is part of the Technology and Transformation... ...Service Strategy, Design, Transition & Operations
Provides first line support for all... ...line where possible
Acts as a Queue Manager responsible for distributing incidents...
...well as non-technical level with peers, management, and customers.
Categorize, prioritize... ...or redirect issue for resolution within service level agreement timeframe.
Provide... ...in accordance with documented Standard Operating Procedures.
Resolve all incidents and...
...for training purposes (Knowledge Base Management)
Provide remote IT training for new and... ...special projects as assigned from the Service Desk Manager. Ensure all jobs are documented... ...years’ previous work experience in an IT operations environment or IT related degree
~...
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In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the...
...focuses on delivering quality lessons to our Japanese customers with our roster of home-based... ...qualified home-based tutors.
As an Operations Manager you are expected to proactively... ...of the organization.
Strong customer service orientation and the drive to produce results...
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Ticket handling & SLA Management
Categorize and prioritize tickets based...
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Your Key Responsibilities
Assist customers with inquiries, concerns, and requests...
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...Job Description
As Service Desk Technician Level I , you will provide support for our... ...Provides support in handling Incident Management calls
. Primarily remote technical... ...following:
o Experience with Windows Operating Systems , with an understanding of security...
...I. JOB DESCRIPTION
The Service Desk analyst is the point of contact for reporting IT related... ...continuity and other compliance and operational audit activities
Prepare reports, as... ...'s Information Security and Management System (ISMS), Quality Management System...
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Application Development Manager
Location: Manila / Mandaluyong City
- Design, build and configure applications... ...acceptance.
- Accept solution transition.
- Operate support and maintain the solution per the Service Level Agreement.
- Software developer using JAVA...
...Description
KEY RESPONSIBILITIES:
Operational Strategy: Develop and implement... ...customer onboarding to storage facility management, to enhance operational effectiveness and... ...control measures to uphold high standards of service, security, and cleanliness across all...
...Standard Time Expected start date: ASAP
About The Role Operations Managers are one of Umbrella’s most experienced Client Operations team... ...ability to develop schedules and shifts in accordance with service-level agreements
~ Strong understanding of how to use data...
...Innov8 continuously. We Celebr8 life.
Position Summary
The Service Desk Admin I - Platform works directly with our Partners to address... ...Time Spent (includes, but is not limited to):
Monitors and manages ticket work queues within ServiceNow (30%)
Performs...
...The Operations Director plays a pivotal role in advancing PBR's operational framework, facilitating... ...of delivering exceptional educational services.
Responsibilities:... ...customer satisfaction levels.
Project Management: Strategically plan, execute, and closely...
...Job Summary
The SERVICE DESK LEAD personnel is responsible for overall resolution of IT tickets and corresponding SLA related to IT Operations. She has direct access to internal customers and managers in view of completing various IT services particularly first-level...
...our team as the Senior Director of Corporate IT Service Desk. The ideal candidate will possess a blend of operational and automation skills, dedicated to driving... ...automatically resolve issues and optimize service management.
Key Responsibilities
Transformational Leadership...
...mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region'... ...proper execution of business strategies by managing the operations, coordinating with...
...We're seeking a dedicated Operations Manager to join our Virtual Assistant agency re-launch this March 2024. As our Operations Manager, you... ...Implement quality control measures to maintain high standards of service delivery.
- Stay updated on industry trends and best...