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- ...upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications: No Experience Required College graduate Good to excellent English communication...
BPOJobOpenings
Cebua month ago - ...About the job Call Center Trainer (Cebu) Work Setup: Onsite (Cebu Business Park) Shift: 1pm-10pm, Mon-Fri (Fixed Schedule) Benefits (Upon regularization): - 10 VL, 10 SL, 5 EL - HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent)...
TASQ Staffing Solutions
Cebua month ago - Job Description TASQ is seeking call center representatives for on-site positions in Cebu City to start in June 13, 20, and 27, 2025. Please keep your phone handy, as initial interviews will take place via phone. Candidates who pass the phone pre-screening will need...
TASQ Staffing Solutions
Cebua month ago - ...standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications: * With or without...
Meta East Jobs
Cebua month ago - ...Staff4Me is seeking an enthusiastic and dedicated individual to join our team as a Call Center Agent. In this role, you will be the first point of contact for our customers, ensuring that they receive exceptional service and support. You'll handle a variety of customer...
- About the Position: Team Lead Travel Account (Cebu) Work Setup: Onsite Shift Schedule: 24/7 Support Type: Voice Support Account Nature: Travel Industry Educational Qualification: Undergraduate or College Degree Work Experience: ~...
- Position: Assistant Manager - Retail (Cebu) | Onsite Account Type: Retail Start Date: August 15 Support Type: Voice Support Work Arrangement: Fully Onsite in Cebu City Shift Schedule & Rest Days: 24/7 coverage Educational Requirement: At...
- Position: Communications Trainer (Cebu City) | Hybrid Work Arrangement: Hybrid (3 days on site in Cebu City, 2 days WFH) Start Date: ASAP Account Focus: Talent Skilling Support Type: Support Shift Schedule: 12 PM - 9 PM, with fixed weekends off ...
- ...sessions through various methods like classroom seminars, workshops, and role-playing exercises for both new hires and existing call center agents. Performance Evaluation & Coaching: Measuring the effectiveness of training through assessments and performance metrics...
- ...Monitoring & Evaluation: Listen to live, recorded, or side-by-side calls and review customer interactions across email, chat, and social... ...& Feedback: Deliver actionable feedback and coaching to call center agents based on quality assessments to enhance their performance...
- ...Staff4Me is currently seeking an experienced and highly organized Call Center Manager to join our team. As the Call Center Manager, you will be responsible for overseeing the day-to-day operations of our call center, ensuring high-quality customer service delivery. You...
- ...Assistant Managers and conducting business reviews Responsibilities: Team Leadership and Development: Leading and mentoring call center supervisors, coaching teams on best practices, fostering a culture of accountability and continuous improvement, and overseeing...
- Position: Team Lead - Travel (Cebu City) | Onsite Work Arrangement: Fully Onsite in Cebu Start Date: ASAP Shift Schedule: 24/7 Support Type: Voice Support Account Type: Travel Educational Requirement: Undergraduate or College Graduate ...
- Position: Team Lead - Healthcare (Cebu City) | Onsite Account Type: Healthcare Start Date: ASAP Support Type: Voice Support Work Arrangement: Onsite in Cebu Shift Schedule & Rest Days: US Business Hours Educational Requirement: College...
- Position: Team Lead - Retail (Cebu) | Onsite Account Type: Retail Start Date: August 15 Support Type: Voice Support Work Arrangement: Fully Onsite in Cebu Shift Schedule & Rest Days: 24/7 coverage Educational Requirement: Undergraduate ...
- ...Spearheads the monitoring of assigned tickets to ensure targets are met. # Quality Assurance - Conduct regular quality audits for both calls and tickets to ensure adherence to standards and identify areas for improvement. # Call Escalations - Handle complex customer...
- We are looking for Call Center Representatives to join our growing team! The main role is to handle customer calls, provide assistance,... ...pressure Basic computer knowledge Responsibilities: Answer inbound or outbound calls Assist customers with concerns, inquiries,...
StackPH
Cebu City6 days ago - URGENT HIRING!!! Job Title: Inbound Client Services Agent WE OFFER YOU … * Competitive salary structure * Medical & Dental insurance * Transportation, Meal & Rice allowance * Night differential pay * Referral Program * Annual salary increase based on performance...
Leaftel Inc.
Cebu8 days ago - Position: Team Lead - Travel Sales (Cebu City) | Onsite Start Date: ASAP Account Type: Travel Sales Support Type: Voice Support Work Arrangement: Fully Onsite in Cebu Shift Schedule & Rest Days: 24/7 Educational Requirement: Completed 2nd...
- Attention Job Seekers! Be Part of Our July Hiring Don’t Miss Our Exciting June Hiring Wave Perks Await You! We are Hiring for Customer Service Support Representative. Are you ready to level up your career in the BPO industry? Join our thriving team and be ...
Stackph
Cebu6 days ago
