...Communications & Documentation:
Give technical advice to all user problems wherein the user himself can do the solutions through email, IM or phone.
Communicate the status of tickets directly with the customer based on defined SLAs.
Document processes and procedures...
13000 Php
Description:
As an IM Chat Moderator, your primary goal is to foster satisfaction, interconnectedness, and a sense of belonging among subscribers. Your daily tasks include responding to messages and building strong online relationships for prolonged, active, and enjoyable...
NMS Philippines
Baguio
more than 2 months ago
...work program taking into consideration the enterprise risks, issues, and special engagements from management.
Assures and reviews IMS, other legal compliance requirements such as HR, statutory reviews, DOLE requirements, contracts compliance, etc, and special audit engagements...