Help desk assistant jobs

 ...solution based on the issues and details provided by the customers Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best... 

 ...Agreements (SLA) • Provides over-the-phone technical support/assistance for the troubleshooting of desktop PCs and related peripherals....  ...fulfilled. • Ensures effective delivery of technical and service desk services and support to the IT Group in compliance to Service... 

Dreaming of a Career Adventure? Join Our Travel Help Desk Team! We are on the hunt for an enthusiastic and customer-centric Help Desk...  ...- Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries - Troubleshoot and resolve... 

URGENT HIRING - VIRTUAL 1 DAY HIRING HIRED AGAD! "IT HELP DESK"- NO ASSESSMENT. UP TO 40K SALARY OFFER Job Requirements: ***Bachelor Graduates of IT or any related courses. ***For undergrad must completed at least 2 years in college without back subjects ***At least... 

POEA-216-LB-112919-R Job Description: SOLVE ISSUES RELATED TO COMPUTERS , TECHNOLOGY & VARIOUS OTHER SYSTEMTHE JOB IS VAST IN SCOPE AND IS NOT LIMITED TO THE USE OF SOLVING ISSUES RELATED TO COMPUTERS AND OTHER RELATED EQUIPMENTSDIRECT UNRESOLVED ISSUES TO THE NEXT LEVEL...

 ...Join Our Team as a Level 2 Help Desk Specialist! Are you ready to embark on an exciting journey with our team, a dynamic company that values...  ...tools, resources, and knowledge base to diagnose the issue and assist with the request. Take ownership of daily backups, overnight... 

Job Description Desktop operating system maintenance, troubleshooting, and diagnosis Desktop connectivity troubleshooting Application installation and support Printer installation and support Client VPN installation and support O365 Administration Support...

 ...established company procedures. Coordinates client calls with engineering staff to ensure compliance to the required response time. Assists the Finance/Admin. Department for proper implementation of company rules and policies, and coordinates to different departments to... 

 ...Role Overview: A Help Desk Support Analyst is a key member of the help desk team, responsible for providing technical support and assistance to end-users, diagnosing and troubleshooting IT-related problems, and ensuring prompt resolution of issues to minimize downtime... 

 ...update management Backup management Escalating issues and outages   Requirements At least 1 year experience in Service Desk, IT help desk or related role. Troubleshooting on Desktops, Printer, VPN, Internet, Active Directory, and O365 Willing to work... 

 ...Help Desk Associate:   a. Handles inquiries/incident reports coming from clients in both English and Mandarin via phone, email, chat, etc. in accordance with existing processes and guidelines. b. Translates inquiries from Mandarin to English and vice versa, and... 

 ...JR-11831: IT Help Desk Manager | WFO Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded... 

 ...Representative to join our team. As a CSR, you will be a key point of contact for our customers, providing excellent service and assistance. Responsibilities: Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Provide information... 

 ...environment? Highspeed Internet Support is on the lookout for bright individuals like you to join our team as Virtual Frontdesk Assistants! Job Requirements 1. At least a senior high school graduate or no longer planning to pursue further studies. 2. At least... 

 ...JOB SUMMARY Answers and documents all help desk calls related to specific software applications for assigned area. Provides end-user support...  ...end-user support for specific software applications. May assist with some hardware issues. Creates and terminates new users... 

 ...into a single organization and rethinking the way we provide Level 1 support to all end users. As a member of the End User Support Help Desk team, the Senior Help Desk Support Specialist will be responsible for providing exceptional end user experience while providing... 

Job Responsibilities Describe the job role and the day to day tasks involved. Troubleshoot hardware and software issues remotely; Admin for Software like Microsoft O365, Go Daddy, M3 (Accounting Software), Profitsword (Bus Intel), Concur among others...

JOB RESPONSIBILITIES: Duties and Responsibilities:   ~ Handling Customer Concerns/Complaints x Investigate and solve customers' concerns/complaints. ~ Ensure that all correspondences/communication letters being sent to the buyers are on time and accurate. ...

Company Profile: One of the biggest Multinational Technologies corporations that provides excellent IT service. Position: Mandarin Help Desk Associate Location: Cebu City Industry: IT Company Schedule: Dayshift Schedule Salary: Php 40,000 to Php 50,000 Work Set-... 

 ...versa, and escalate as needed •Maintain the knowledge base and keep it organized for future use •Create reports on weekly/monthly help desk performance • Analyze relevant data and initiate process improvements in problem areas Qualifications Requirement •A Bachelor...