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- How you'll make an impact: We're looking for GDS specialists to provide guidance and technical support to our frontline customer service across the full range. Your role in action: Provide Helpdesk support of the full product range on both functional as well as ...
- ...Job Description Title: Help Desk Supervisor Location: Cebu, Philippines Position Summary & Key Areas of Responsibility: Leads support team leaders and ensures teams meets SLA standards. Coaches team to meet service level agreement objectives. Supports...
- ...workforce development, training, and education for cybersecurity practitioners. OffSec's distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today's most critical skills. Become a part of our global...
- ...levels are met and maintained Managing and resolving service desk tickets in a timely manner Providing exceptional customer service... ...team previously, or in a technical customer service role, will help you understand what is required to keep our customers happy. You...
- ...Job Title Assoc. Manager, Help Desk Purpose of the role Amadeus is committed to providing customers globally with superior support and service to ensure their success in using Amadeus solutions. Amadeus Hospitality's Technical Support team offers support to...
- Job Roles and Responsibilities: Oversee the efficient handling of incoming and outgoing communications, including mail, emails, and phone calls, ensuring prompt and professional responses. Track the status of all work orders from initiation to completion of the Maintenance...
- ...including servers, storage, and networking equipment. We focus on helping clients optimize costs, maximize their IT investments, and adopt... .... Role Description This is a full-time hybrid Help Desk Officer role, based in Manila with some opportunities to work from...
- ...Summary The Help Desk Specialist is the first point of contact for technical support, assisting with desktop systems, applications, and building technology systems. This role ensures timely and effective support across all corporate and management offices, minimizing...
- ...your relevant experience to a new industry join our team as we help shape a brighter way forward. How we support the Whole You... ...Description What this job involves: The Facilities Help Desk Analyst shall be responsible for: Handle inbound and outbound calls...
- ...serving individual and group medical practitioners as well as nonmedical clients in the United States and United Kingdom. As an IT Help Desk Specialist, you will be the first point of contact for technical support within and for ScribeNet. You will ensure smooth IT...
- ...Information Technology Location(s) Makati City - National Capital Region - Philippines About The Role As a CBRE Help Desk Analyst, you will be responsible for answering and documenting basic help desk calls related to specific software applications....
- ...About The Role We are seeking a bilingual (English/Japanese) , customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-enabled clinical trial solutions. In this role, you will serve as the first point of contact for users interacting...
- ...create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer... ...Summary We are looking for a dedicated and customer-focused Help Desk / IT Support Specialist to provide first-level technical support...
- ...Pickleball, and Basketball, serving professional leagues (NBA, MLB, NHL) and collegiate programs. About the Position: The IT Help Desk will be assigned to handle customers during US working hours. It will be their responsibility to ensure the proper work of...
- ...Salesforce and the strategic language of Deal Desk operations. This is your chance to stop... .... Summary of Role As a Deal Analyst, you will be matched to one of our premier... ...pushing deals through the approval process to help the client hit their revenue targets....
- ...specialist. Role Overview The primary responsibility of a Service Desk Analyst is to be the primary point of contact for internal users... ...Computer Science and /or solid experience in a Service Desk / Help Desk role. Experience in a Customer Services environment,...
- ...procedures meticulously, adapt to vague customer requests by clarifying needs, and possess technical ability comparable to a Tier 2 Help Desk Technician. This combination ensures that work is completed with accuracy while also providing the capability to troubleshoot and...
- ...their company, they value a team-oriented approach and foster a positive workforce environment, making your contributions as an IT Help Desk Technician an integral part of their culture. If you possess excellent customer service skills, have relevant IT experience or...Remote job
- ...various communication channels. This includes handling IT Service Desk activities such as incident and service request management in... ...Experience in an ITIL based environment is advantageous. Prior IT Help desk/Service Desk experience is required. Qualifications:...
- ...improvement of processes and knowledge base. Required Qualifications and Skills: Minimum 1-3 years of experience in a Service Desk or IT support role. At least 1 year of direct Service Desk experience. Intermediate knowledge of Active Directory (Azure)...
- **WORK SETUP: ONSITE** ONLINE APPLICATIONS will be prioritized As a Service Desk Analyst at TEKsystems, you will be crucial in providing technical support and exceptional customer service to our global team. You will be responsible for diagnosing, troubleshooting...
- ...Job Summary: Service Desk Analysts are managing one or more service desk channels. Acting as a point of contact to support service users... ...is an advantage ~1–3 years of experience in a Service Desk, Help Desk, or IT Support role (Open for Fresh Graduate) Powered...
50000 - 75000 Php
...Switch Connect PTY LTD Corporation Microsoft 365 Support Office (IT Help Desk) Location: Santa Rosa Laguna - Onsite/Full time. Pay Range: 50,000 - 75,000 pesos/month Experience advantageous Key Competencies: Strong verbal communication skills with the...Switch Connect PTY LTD Corporation
Santa Rosa City, Laguna27 days ago- ...solutions providers, Nezda partners with over 200 global enterprises to help them scale efficiently, reduce costs, and stay competitive in... ...or equivalent experience) ~1–3 years of experience in a Service Desk, Helpdesk, or IT Support role ~ Strong understanding of Windows...
- ...and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Join us as a Service Desk Analyst in the Telecom Services team. In this role, you will provide technical supportover...
- ...Aprio's Business Operations - Information Technology Team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Service Desk Analyst to join their dynamic team. Position Responsibilities First-Line Support...
- ...empowering our employees around the world . The Opportunity: ECI is seeking an enthusiastic, personable, and qualified Service Desk Analyst with proficiency in a range of technologies and highly adept problem-solving skills to join our amazing team of Technologists....
- ...Job Summary We are seeking a skilled Service Desk Analyst to deliver proactive and responsive support ensuring smooth issue resolution... ...articles and solutions Relay client feedback to internal teams and help enhance service efficiency Identify and suggest process...
- ...difference. Be happy. Grow your career. The Role The IT Service Desk Agent I answers calls, chats, e-mails, and other forms of contact... ...level IT personnel Maintaining and expanding knowledge of help desk procedures and services Adhering to policies and...
- ...email and electronic requests for the service desk. Facilitate the process to Document,... ...system application owners. The Service Center Analyst 3 provides the coordination and support of... ...and provide user assistance, including help sheets and FAQs for end users. Develop standard...
