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- ...training is delivered to all new employees as per the training calendar. Identify and assess training needs through job analysis, quality scores, performance appraisals, and consultation with respective managers. Plan and manage on-the-job training, quizzes,...
- ...Head of Quality & Training Site: 2F, Olivarez Tennis Center, Dr. Arcadio Santos Avenue, San Dionisio, Parañaque, 1700 Metro Manila We are seeking a Head of Quality & Training to lead and elevate quality assurance and learning strategies within a fastpaced BPO environment...
- ...make a difference, we are confident that we can achieve this goal. Job Description The QAE Head is a leadership role responsible for defining and driving the quality strategy across telco platforms and digital products. This role ensures quality is embedded end-...
- ...even upgrade the service standards through process learning and quality management. Build process and people capabilities with the business... ...efforts or initiatives in partnership with the business heads and other key stakeholders to fulfill the teams mandate 10%...
- ...seeking a proactive and detail-oriented individual to join our Quality Engineering (QE) team. In this role, you will play a crucial part... ...Hoc Duties: Execute other duties as assigned by the QE Section Head or Managers from time to time. What Will You Bring A graduate...
- ...effective coordination and delivery. This role will also support the Head of QA in developing and maintaining a scalable and robust... ...Identify, build tests strategies, plans, cases and scripts that ensure quality and coverage through functional, integration, end to end and...
- ...and consistently to achieve product safety and high standards of quality. This position also ensures full implementation and compliance... ...Communication with the Production Supervisors/other Department Heads on any non-conformity to facilitate CAPA implementation and closure...
- ...standards and external regulatory requirements through structured quality frameworks. Roles & Responsibilities: Develop and... ...organization. Stakeholder Engagement Collaborate with department heads, external auditors, and regulatory bodies. Serve as the key...
- ...valuation, risk management and compliance decisions. Rigorous quality assurance processes ensure the integrity and robustness of our... ...Quality staff across all responsibilities as directed by Function Head, ensuring the delivery of high-quality data across internal...
- ...Job Title: Quality Assurance Specialist Department: Software Development Department Location: One Esplanade Building / Remote Reports to: IT Head Job Summary As a Quality Assurance Specialist, you are responsible for ensuring the quality, reliability, and...
- ...Oceania. Role Description We are seeking a dynamic Team Head for our branch in Isabela. This is a full-time, on-site role... ...growth by driving cost-effective operations and delivering high-quality services. Qualifications Strong leadership skills,...
- ...our dedication to supporting People First. The Campaign Head serves as the strategic architect of our data labeling operations... ...insights.' Use operational data to advise the client on data quality trends, edge cases, and potential model biases. Lead high-stakes...
- ...career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Quality Supervisor really do Think of yourself as someone who will provide mentorship, guidance, and career development to members of your...
- ...exceptional service to guests from around the world. Executive Chef Lead the culinary team, developing menus and ensuring high-quality food preparation. Manage kitchen operations, including inventory control, food safety, and staff training. Collaborate with...
- ...Of Work Activities And Responsibilities The Photoduplication Head is responsible for setting the strategic direction and overseeing... ...and status of projects to ensure compliance and service quality Manages procurement for Photoduplication projects by sourcing...
- We are seeking a Quality Assurance Manager who will uphold, strengthen, and continuously enhance the quality and compliance framework of Manulife/John Hancock's Insurance Operations. In this role, you will directly influence customer experience excellence by ensuring operational...
200 $ per year
...execution. This is a founding leadership role as the Country Head will be responsible for establishing and growing the Philippines... ...Translate a multi-year USD 200m investment mandate into a high-quality, bankable development and acquisition pipeline. Lead origination...- ...Overview ~ This position is phyiscally located in the Philippines in support of LOGCAP*** Under supervision of the Quality Manager, the Quality Lead is responsible for oversight and guidance of the Quality Coordinator (s) and Quality Auditors (s) in the performance...
- ...Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Project Management - knowledge of principles and methods in...
- ...What does a VP of Quality really do Think of yourself as a leader whose primary responsibility is to drive effortless customer experience... ...connected with how our support ecosystem is evolving and help head off quality issues before they begin Find creative...
- ...endlessly different directions. Come & join Our GBS Team as a Quality Assurance Specialist ! In this global role, you will serve as... ...PM, on a hybrid work arrangement Based in 8 Rockwell, Makati Head Office What We Offer Our success depends on the men and women...
- ...Unify CX is looking for an extraordinary Quality Analyst to join our motivated and ambitious team. Role: Quality Analyst Work Location/Setup: Philippines | On-Site Shift Schedule: 5-day work week | Shifting Schedule | Graveyard Benefits: Day 1 HMO | Day...
- ...We're looking for a Quality Specialist to join our Integrated Compliance Services team at MBPS. In this role, you are responsible for the execution of AML Data QA activities, including driving the development, reporting of the annual risk-based AML Data QA testing plan...
- ...Company Description Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information...
- ...to start, check us out at . Key Responsibilities Understand the stakeholder's need and requirements to develop an effective quality control process. Communicate all relevant concerns to the stakeholders and business directors Creating, coordinating the development...
- ...and Governance, Application Error Monitoring Report , Branch Quality Health Check Analytics Report (Quality Health Check Data) and assistance... ...determine when to escalate an issue/finding to the QM Manager/Head Agency Governance. To identify gaps in the monitoring and...
- ...units and closely monitoring sales performance. Assist the Sales Head in identifying and monitoring new markets, changing customer... ...Recommend and monitor programs that can improve service and credit quality, cost efficiency and profitability. Ensure adherence to bank...
- ...Monitor QA Score of the assigned project • Supervise QA Analysts/Specialist • Track and act upon End customer feedback • Review Quality parameters and make changes whenever necessary in consultation with Operations • Facilitate calibrations / do client interfacing...
- ...We're looking for a Quality Engineer to join our Information Systems team at MBPS. In this role, you are expected to provide support for US business systems. The successful applicant must possess a good understanding of business process workflows, conducting functional...
- ...team members and clients. Strong leadership and team management skills. Participate in problem-solving activities related to quality and production performance by conducting root cause analysis and implementing corrective/preventive actions. Job Description:...