50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,000 + Php4,000 non taxable allowance
Qualifications:
· 4 to 6 years of IT Service Desk experience
· At least 1 year of experience...
50000 Php
...prioritise, and monitor all incidents and request reported to the Service Centre
Monitoring call volumes and trends to identify... ...including Problem and Change Management
Support all Service desk Incidents and requests to meet Service Level Agreements (SLAs)...
100000 Php
...experience in technical support (can be BPO but preference is service desk type of work)
> Amenable to work in a 24x7 schedule, mid-shift... ...Taguig
> Can start immediately
Job Description:
> Provide IT Infrastructure support and service to all users in English and...
21000 Php
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
• Answers simple to complex questions about installation, operation, configuration...
120000 Php
We are Hiring for IT Service Desk Lead | Earn up to Php 120,000 + Peripherals Provided | Online Process Only
- At least 2-5 years’ experience as Service Desk Lead
- Salary is range Php 80,000-120,000 (Negotiable)
- Bachelor’s degree in IT or any related field
- Metro...
...handled are completed properly and within Service Level Agreements (SLA)
• Provides over-the... ...the progress and status of all cases and IT-related concerns to ensure that the... ...effective delivery of technical and service desk services and support to the IT Group in compliance...
40000 Php
We are Hiring for IT Service Desk | Earn up to Php 40,000 | Online Process Only
- Company Profile: A trusted company the provides IT consulting on application designs
- At least 1-2 years’ experience as IT Service Desk
- Salary is range Php 25,000-40,000
- Bachelor...
WHR Global Consulting, a global talent solution provider is looking for a stellar candidate to fill the role of IT Service Desk for Business Applications for its client based in Makati City.
If you think you match the qualifications below APPLY NOW and one of our Senior...
16000 Php
LOCATION: Sr. Ave, Quezon City
Qualifications:
- A graduate of IT or any related course
- With at least 6 months or 1 year of experience as a Service Desk or similar role
- Knowledgable about the ticketing system
- With good communication skills
Responsibilities...
...qualifications:
> Completed at least 1 Year in College (no back subjects)
> At least 18-36 months of Service Desk/ TSR Hardcore tech Experience
> Experience with IT infrastructure and Business applications, Password reset, and Ticketing tools (eg Service Now).
>...
50000 Php
...Outsourcing is seeking a dynamic and detail-oriented Customer Service Operations Specialist to join our team. The ideal
candidate will... ...must have an excellent command of the English language; German language is also preferred (Bilingual).
Snapshot:
• Employment...
23000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Mandaluyong at Eton Cyberpod Ortigas.
Your Key Responsibilities
Assist customers with inquiries, concerns, and requests...
Multilingual Service Desk Analyst (German)
Position Description
The main responsibility of the Service Desk Analyst involves taking in Level... ...company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s...
...responsibilities:
Your main responsibilities as a Multilingual Service Desk Analyst are as follows:
• Resolve issues utilizing excellent... ...able to multi-task.
• Good interpersonal skills (empathy, verbal dexterity, etc.)
• Background in IT or Finance or HR is a plus.
25000 Php
At least 1 year of experience in MacOS troubleshooting and configuration
Willing to do overtime
Familiar in iOS code is a plus
Will be deployed in our business partners
...Candidate must have completed college or bachelor's degree or 2 years in college no back subjects.
Amenable to work ONSITE in BGC Taguig
2 years or 24 months Service Desk experience
Willing to work shifting schedule.
Can start
ASAP
Must be able to provide TOR or Diploma...
...A Service Desk Agent provides customer support to end users of IT services provided by the company. As a Service Desk Agent, you’ll troubleshoot customers’ issues, carry out network repairs and collaborate with other technical profiles to help solve customers’ problems...
The Associate Specialist II has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments.
...IT Help Desk responsibilities include:
Serving as the first point of contact for customers seeking technical assistance over the phone or email
Performing remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution...
...JOB SUMMARY
The Service Desk Analyst provide first level support for incident and service request report from Service Desk System, Email, Chat, Calls and walk in.
DUTIES AND RESPONSIBILITIES
-Answering the service desk phones and chats.
-Response to service...
..., and Client Applications.
A Day in the Life
As the IT Manager, you will be responsible for managing the support of a highly... ...collaborative position requires solid Information Technology Service Management (ITSM) experience as a Support Owner, vendor...
...We are on the lookout for a highly skilled and experienced Level 3 Service Desk Engineer to play a key role in our IT support team. The successful candidate will be the cornerstone in resolving the most intricate technical issues escalated by Levels 1 and 2 support teams...
...applying driver updates and documenting steps and escalating to other IT teams as necessary
VPN related issues quickly and efficiently... ...issues
Actively coordinate with team members and other service support groups to effectively resolve incidents and requests....
...VDI issues, handheld problems, and other IT related issues.
Provide effective technical... ...and remote troubleshooting to resolve service requests/ issues. Ensure all service requests... ...At least 3 years experience as Service Desk Analyst or any related experience
Must...
...Information Technology Service Desk
Desired Competencies:
# Strong in Communication skills and interpersonal skills with exposure to handling Service Desk calls and experience in providing EUC services.
# Knowledge on Desktop engineering, Active Directory, VPN,...
...problem-solving process
*Direct unresolved issues to the next level of support personnel
*Provide accurate information on IT products or services
*Record events and problems and their resolution in logs
*Follow-up and update customer status and information
*Pass...
...Information Technology Service Desk
Desired Competencies:
# Strong in Communication skills and interpersonal skills with exposure to handling Service Desk calls and experience in providing EUC services.
# Knowledge on Desktop engineering, Active Directory, VPN,...
...preferred.
~ Must be okay going on site.
Job Description:
Open, log, prioritize, assign, close tickets logged in the IT Service Desk
Query the User for all relevant information concerning the call made or issue reported by the user.
Attempt to resolve...
...of contact for phone calls, emails, chats, and self-service tickets from Home Credit employees regarding IT issues and queries.
• Provide initial assessment,... ...2 years and above working experience as IT Service Desk or Technical Support
• Experienced working in a dynamic...