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- ...Process invoice adjustments efficiently with necessary approvals secured before the cut-off to avoid delays in billing or collection. •... ...United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and...
- As a Senior Salesforce Administrator at First Advantage (FA), you will be responsible for the day-to-day configuration, support, maintenance... ...in Salesforce administration, including user management, security settings, automation tools, and data integrity. You will...
- As an Sr. Salesforce Business Analyst at First Advantage (FA), you will play a crucial role in documenting and designing business... ...data models using tools such as Visio, Lucidchart, or Miro. Security Configuration Knowledge: Experience managing Salesforce security...
- ...customer satisfaction metrics. -Follow company policies, data security guidelines, and service standards. Qualifications Open to... ...holidays as needed. Strong problem-solving skills and a customer-first attitude. Earn up to ₱27,000 per month with allowance +...
WorldBridge Solutions
Alabang, Muntinlupa, Metro Manila14 days ago - The Customer Account Specialist (with background in Customer Care & Sales) liaises with First Advantage's Small Business accounts and various internal departments such as Sales, Operations, Service, Product, and Billing. This individual establishes and maintains effective...
- ...Rizal, some parts of Batangas (should be willing to report in the office if needed) United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing...
- ...experience • Client management experience is an advantage • Working in other related function/ department within First Advantage is an advantage Other Knowledge, Skills, Abilities or Certifications: • Strong communication skills in...
- ...available to work overtime during critical periods, especially month-end close United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics...
- ...in the Philippines • Remote work arrangement and day shift schedule United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing...
- ...HSA, etc.), troubleshoot failed file transmissions, and proactively flag issues. Support UKG module configurations, including security roles, onboarding templates, benefit plans, workflows, and custom fields. Partner with HR leadership to test and implement new...
- ...of a collaborative team, supporting one another to make a meaningful difference in the lives of the people we serve. You’ll be the first point of contact for many of our clients, showcasing your professionalism and warmth—whether it’s through the smile in your voice over...
- ...Alabang (Hybrid) Are you passionate about keeping technology organized, optimized, and running smoothly across global teams? Join First Advantage as an IT Asset Specialist and play a key role in managing the full lifecycle of our IT hardware and software assets—from...
- ...Microsoft 365 General document creation and formatting WhatsApp Real-time CEO communication and updates Onboarding & Training (First 3 Weeks) Week 1 – Orientation Access setup: Outlook, eWay-CRM, Xero, ClickUp, Fireflies, Microsoft 365, WhatsApp....
- ...analysis, and Microsoft Office tools Experience in the servicing industry is a plus United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing...
- ...style to different audiences and contexts, ensuring clarity and engagement. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing...
- ...cross-functional teams. You will know how to build software which meets functional needs, as well as non-functional aspects; such as security, scalability, auditability, etc. Requirements Minimum 5 years of work experience in developing and maintaining web...
- ...Physical Requirements: Working from home Based in the Philippines United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics...
- As a Project Manager at First Advantage (FA), you will play a crucial role in leading initiatives within the Global Customer Care space. This position is ideal for a hands-on PM who thrives in cross-functional environments and is equally comfortable working with business...
- ...Supervisor, Global Customer Care – Premier Accounts Make an impact. Lead with purpose. Grow with us. Are you a people-first leader who thrives in fast-paced environments and loves turning challenges into opportunities? Join our Global Customer Care team as a Supervisor...
- ...recognized certifications is a plus: 1) Networking: CCNA, CCNP, or similar 2) Cloud Technologies: AWS Certified Solutions Architect, Microsoft Azure, Google Cloud Certified 3) Security: CISSP, CEH, CompTIA Security+ 4) IT Service Management: ITIL Certification...
- As a Customer Service Representative, you’ll be the first point of contact for customers—providing excellent service, solving inquiries, and ensuring a positive experience every time. You’ll handle customer concerns via phone, chat, or email while maintaining professionalism...
Absolute Outsource
Alabang, Muntinlupa, Metro Manila20 days ago - ...thrive in fast-paced environments, we’d love to meet you! As an Associate Customer Experience Specialist , you’ll be the voice of First Advantage, supporting our clients and their candidates across voice, chat, and email. You’ll deliver empathetic, high-quality...
- ...services for deployment and infrastructure management as the system transitions to SaaS. Contribute to system architecture, ensuring security, scalability, and reliability. Debug, test, and resolve technical issues promptly. Qualifications: Experience: 3+ years...
WHR Global Consulting
Alabang, Muntinlupa, Metro Manilaa month ago - ...Act -Comply with all Non-Conformity Corrective Action Preventive Action Concessions (NCAPACs) and audit findings within the prescribed period -Report security incidents and/or identified security weaknesses -Perform other tasks as may be assigned from time to time
WHR Global Consulting
Alabang, Muntinlupa, Metro Manilamore than 2 months ago - Job Summary: The Customer Service Representative (CSR) serves as the first point of contact for customers, providing assistance, information, and support related to products, services, and policies. The CSR ensures customer satisfaction by resolving inquiries efficiently...
Valeros Comp.
Alabang, Muntinlupa, Metro Manila25 days ago - ...intelligence strategy that supports company goals ● Set data standards, reporting rules, and quality checks while ensuring data privacy and security compliance ● Lead and mentor a team of analysts, developers, and data engineers ● Promote a data-driven culture through training...
WHR Global Consulting
Alabang, Muntinlupa, Metro Manilamore than 2 months ago - ...Achieve zero accidents to minimize operational costs Share knowledge and skills with new members and junior colleagues for business continuity Report security incidents and/or identified security weaknesses Perform other tasks as assigned from time to time...
WHR Global Consulting
Alabang, Muntinlupa, Metro Manilamore than 2 months ago - ...toward booking by offering compelling travel solutions that meet their needs and preferences. Proactively follow up on inquiries to secure bookings and achieve sales targets. Identify upselling opportunities to maximize revenue per booking. 3. Proposal Creation &...
INTAS DESTINATION MANAGEMENT INC
Alabang, Muntinlupa, Metro Manilaa month ago - ...or network problems) to the supervisor for prompt resolution -Comply with all company rules, policies, and standards on quality, security, safety, and environment -Address any audit findings or corrective actions within the required timeframe -Report any security concerns...
WHR Global Consulting
Alabang, Muntinlupa, Metro Manilamore than 2 months ago - ...requirements to ensure seamless execution. Prepare and facilitate the monthly SI&OP Product Portfolio Planning review meetings to secure approval of NPI/EOL demand plans, presenting key project ramp-up details. Collaborate with Product Managers, Sales, and Customer...
