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- ...reassessments within prescribed time frames and communicate results to internal stakeholders. Process and action airline refunds, EMDs, and reissues, ensuring accuracy and efficiency. Communicating with stakeholders – internal and external Liaise with airline...
- ...airport operations Handle flight disruptions, denied boarding situations, rebooking, and passenger assistance Issue and approve EMDs, FIMs, CAs, and other service-related documents as required Assist transit passengers and manage baggage-related concerns...
- ...recommends maintenance to ensure proper functioning of equipment. Also implements maintenance on machines by submitting job order to EMD. Analyses production data and performance and implements improvements in processes and procedures to achieve greater production efficiency...
- ...services contracted (eg: New airline setup, new airport setup, new boardpoint setup, setup ETS, IATCI link), with new functionality (eg: EMD), with new add-ons products (Self Service Check-In, FM Mobile). Documentation, Implementation tools and automation have been...
- ...compliance with company policies and requirements Ticketing & Portal Management Process ticket rebooking, refunds, manual issuance & EMDs Manage manual ticket transactions and portal concerns Review and verify tourcodes for reporting Handle waiver code issuance...
- ...for travel agents Ensure the correct and timely issuance of all types of airline tickets and Electronic Miscellaneous Documents (EMDs) Interpret Airline Fare Rules and effectively navigate related ticketing procedures Answer and manage phone calls and emails from...
- PSD or Plant Services Department Staff Onsite, Caloocan Key Responsibilities: - Supervises all PSD-EMD projects (e.g. facilities project) - Prepare and estimate all in-house projects related to mechanical and civil works. Qualifications: - Must have at least 1...
