WE’RE HIRING – Digital Ads Specialist / CSR

Kickstart your career in the fast-growing Digital Ads industry! We are looking for experienced professionals who are passionate about customer support, digital marketing, and online advertising.

McKinley, Taguig

Shifting Schedule

Onsite Setup

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Role Description

As a Digital Ads Specialist / CSR, you will support customers and businesses with digital advertising concerns, campaign-related inquiries, troubleshooting, and account assistance. This role is perfect for candidates with experience in customer support, technical support, digital marketing, or digital advertising.

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Key Responsibilities

• Assist clients with digital advertising concerns and account inquiries

• Provide customer and technical support through different communication channels

• Troubleshoot ad-related issues and provide timely resolutions

• Support campaign management and digital marketing concerns

• Ensure excellent customer experience and service quality

• Maintain professionalism and accuracy in every interaction

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Qualifications

• High School Graduate (Old Curriculum) / ALS / Senior High School Graduate / College Graduate

• At least 2 years CSR or TSR experience

• At least 6 months experience in Digital Ads, Content Moderation, Digital Marketing, or Digital Sales

• Willing to work onsite in McKinley, Taguig

• Amenable to shifting schedules

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Skills & Competencies

• Strong communication and customer service skills

• Knowledge of digital advertising and online platforms is an advantage

• Problem-solving and troubleshooting skills

• Ability to multitask in a fast-paced environment

• Attention to detail and analytical thinking

• Team player with a positive attitude

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What We Offer

Competitive Salary Package

Career Growth Opportunities

Dynamic and Supportive Work Environment

Paid Training

Government Mandated Benefits

Exposure to the Digital Advertising Industry

Candidates from Emapta, TaskUs, Concentrix, Google, or with Freelance Digital Marketing / Digital Ads experience are highly encouraged to apply.

Digital Ads CSR