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- ...implementation, and maintenance services. We also provide excellent support for data entry, IT security, website hosting, backup, and... ..., such as visiting government agencies and doing follow-ups via email or phone calls DUTIES AND RESPONSIBILITIES Provide general...
- ...cornerstone of success, which is why we prioritize creating a supportive and inclusive culture where everyone's voice is valued and respected... ...: Collaborate with the team, assisting in managing emails, phone calls, and appointment scheduling. • Data Analysis: Help...
- ...clients • Maintain a company calendar and schedule appointments • Distribute and store correspondence (e.g. letters, emails and packages) • Serves as support in overall operations in the branch. Qualifications/Requirements: • Can do multi-tasking. • Must be flexible...
Collins International Trading Corporation
Mandauea month ago - ...company. They are well known for producing and distributing quality timepieces and jewelry worldwide. ?Position: French Customer Support Specialist ?Company Industry: Jewelry Manufacturing Company ?Work Location: Lapu-Lapu, Cebu City ?Salary: Php 60,000 - Php 70,000...
- ...Connecting. Growing together. Primary Responsibilities: Provides technical support to the enterprise, third-party vendors, patients, and clients through various support channels: email, chat, self-service, inbound/outbound calls Empathize with end-user needs and...
- ...Growing together. Primary Responsibilities: Provides advanced technical support to the enterprise, third-party vendors, patients, and clients through various support channels: email, chat, self-service, inbound/outbound calls Knowledge management process (authors...
- ...Job overview: Customer Support Agents are critical for customer retention and happiness. We are the real, live humans on the other... ...by providing assistance and resources to the customers via chat, email, phone, and screen share Develop and maintain an in-depth understanding...
- ...deep product knowledge. Objective: The Level 1 Service Desk support is responsible for learning and Level 1 technical support to Epic... ...point of contact for incidents and service requests. This is voice, email and chat. . Document incident and service requests in Client's...
- Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need...
- ...components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. #LI...
- ...based on deep product knowledge. The Level 1 Service Desk support is responsible for learning and Level 1 technical support to... ...point of contact for incidents and service requests. This is voice, email and chat. • Document incident and service requests in Client’s...
Accenture
Cebu City24 days ago - ...Digital Assistant. -Participate in agile development teams, contributing to the design, coding, and testing of cloud-based solutions. -Support REST API development and PL/SQL scripting. -Collaborate with cross-functional teams to embed LLM and AI-driven capabilities into...
Accenture
Cebu City11 days ago - ...knowledge, and ability to build & maintain client relationships. Responsibilities: Educate customers on company offerings Call and email targeted warm sales leads Ensure customer satisfaction and strong client relationships Resolve any customer service issues (...
- ...biggest challenges. What will you be doing The Technical Support Analyst role puts you inahigh-exposure support positionassistingour... ...prompt and professional with all engagementswhether by phone or email. Helpingcustomersmaximize their use of our productsby...
- ...Perform level 1 support for End Users, as applicable depending on the type of contact, serving as the initial point of contact for incidents and service requests. This is voice, email and chat Document incident and service requests in Client’s ticket management system...
Accenture
Cebu Citya month ago - ...office in Cebu (IT Park) and are looking for dedicated Technical Support Specialists (m/f/d) to join our team and help us safeguard... ...resolve our corporate clients technical issues over the telephone email and online chat in the areas of system configurations product...
- ...NOTE: At least 1 year of extensive Email and/or Chat Support experience is required . If you have the required experience please make sure to highlight that on your resume. Only candidates who meet the minimum qualification will be reviewed. About the account:...
- ...Smartsourcing, and were looking for a full-time, on-site Operations Support Specialist (Retail Hires) to keep our workflows accurate,... ...process Witness Statement Affidavits . Process Recoveries Emails and perform follow-ups ( Email Left ). Logistics Support...
- ...The Support Associate will have two priorities: Service Quality and Good Client Relation. This position will report directly to the Customer Success Supervisor. Key Responsibilities include: Book orders of our clients Handle ticket dispatch Follow-up unpaid...
- ...service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your...
Accenture
Cebu Citya month ago - ...Were looking for a Customer Service Associate to join a dynamic support team for a US-based Daily Fantasy Sports platform. The role involves... ...with customers through various channels including live chat email and other support platforms. Develop a strong understanding of...
- We are looking for someone to deal with different tasks assigned for the duration of the shift and provide professional service to the customers. Key Responsibilities: Ensure that all tables are operational without interruptions. Handle all real-time incidents ...
- ...Ability to multitask. Competencies Required: Handling email and chat queues efficiently Understand and troubleshoot technical... ...where motivation and collaboration thrive. We believe in supporting your personal and professional growth, recognising you as both...
- ...Summary: The Campaign Support Associate supports the day shift accounts daily operations. Success in this role means you will need to be flexible and motivated to further develop your career as you will be learning different processes and be involved with different...
- ...CRM & Administrative Support Specialist About the Role Were looking for a detail-driven tech-curious professional to help maintain and improve our client systems across CRM implementations and ongoing administrative operations. Youll work closely with the Project...
- Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software...
Accenture
Cebu Citya month ago - ...Overall Job Purpose To lead and empower the English Support team in delivering outstanding customer experiences through proactive action, communication, and continuous improvement. The Team Leader ensures daily operations run smoothly across all channels, reacts fast...
- ...The Support & Deployment Engineer will undergo intensive on-the-job training and mentoring to prepare him for the following responsibilities: Deploy maintain and support Azeus software and services both On Cloud and On Premise Setup and maintain project hardware...
- ...solutions to meet their needs. Develop and execute strategic sales plans to meet or exceed sales targets. Provide guidance and support to junior sales agents to enhance team performance. Track and report on sales performance metrics, provide insights for improvement...
- ...full-time job where you can grow your skills and be part of a supportive, international team? At one.com , we’re looking for Customer... ...: ~ Answer questions about our services via live chat and email ~ Help customers in a respectful and empathic manner ~...
