...MicroSourcing is currently seeking Email and Chat Support Representatives to join our team, supporting one of our expanding clients based in Australia. Job Description:
Interact with clients via email and webchat in a professional manner
Work from Home...
...Application Support Engineer
Job Description: The Application Support Engineer is a part of the support team, which is mainly... ...with clients and be on the
front-line for any inquiry via email, chat and phone in a timely manner.
Investigate and resolve...
...testing;
Log customer interactions into CRM system;
Create and escalate support tickets to the development team;
Communicate with quick turn-around response time via phone and email (in accordance with SLAs);
Share knowledge within the team via...
...Support Specialist
Job Brief: The Support Specialist will be responsible for troubleshooting and resolving feed related issues. You will be responsible for all elements of data feed optimization, ensuring adherence to Feedonomics and industry best practices and...
...Essential Duties and Responsibilities
Provide direct support to users of Ever.Ag’s FieldAlytics application (both web and... ...Communicate with quick turn-around response time via phone and email, in accordance with the FieldAlytics service level commitment....
...Payroll Support Specialist
· Execute the Dairy.com client services payroll accurately and in a timely manner.
· Data management associated with milk/component weights, resolution, or modifications within the Dairy.com operating systems.
· Perform due diligence...
...professionals across 11 delivery centers in the Philippines, MicroSourcing remains the country’s largest offshoring solutions provider. Sales Support Associate, be 100% YOU with MicroSourcing!
A Sales Support Associate is expected to:
Entering financial data into...
...service management tool Jira and keep within our SLA’s;
Provide support for our Retail Point Of Sale systems and it’s peripherals;... ...awareness. Good knowledge and experience in Anti-Virus solutions, Email Filtering and Firewalls;
Maintain relationships and work...
...Location: Eastwood, Libis, QC
Offer: Can offer up to 50k package (depending on your qualifications)
A Logistic & Sales Support Specialist is expected to:
● Process and manage drop ship orders, ensuring timely and accurate handling
from order receipt to...
...Clinical Services Support Staff
The Support Staff will assist and provide administrative support to the users of our web-based solutions and operations. You will be tasked with supporting healthcare professionals to our clients utilizing the very best compliance...
...Take direction from the Tier 1 Support Specialist and work with the Support Team to maintain relationships with each of their assigned accounts and take responsibility for resolving issues and servicing the client's needs. Duties and Responsibilities:
Provide...
...client:
Work schedule: Dayshift
Office: Eastwood Libis, Quezon City DUTIES AND RESPONSIBILITIES
Provide remote support and troubleshooting for operating hotels as the second point of contact for all system and application issues.
Commence a 2-week...
...delivery centers in the Philippines, MicroSourcing remains the country’s largest provider of offshoring solutions.
Ecommerce Support Specialist, be 100% YOU with MicroSourcing!
An Ecommerce Support Specialist is expected to: The Support Specialist...
...identification and escalation of major incidents using the approved IT escalation processes.
Document all work performed through a support ticketing system and effectively track and route incidents to the appropriate teams within IT.
Perform network administration...
...replacement/refund policies, collect necessary information to support investigation & documentation, enter information into complaint... ...support team
Support all interaction modes: voice, chat, email, and videoconference
Document all customer communications...
...resolving technical issues from being the initial point of contact, diagnosing and resolving 1st level of support.
Engaging with the customer via phone, email and chat remote support
Troubleshoot system problems such as end user desktop, application, mail delivery...
...Worker Approval and Verification Specialist
1● Review support providers' profiles, verify documents
and check for... ...providers or other
individuals as required via an outbound call, email, live
chat and SMS to assist support providers in completing
the...
...credit card
Use Zoho CRM to communicate with customers and update customers history
Use Zoho Chat to answer customer questions.
Reply to customer email and enter customer orders received.
Use SellerCloud.com inventory management to track orders...
...conduct tutorial session with merchants to build their website (voice)
Provide technical and customer support for MNs website and payment gateway (voice and email)
Respond to emails in a timely manner
Perform other duties assigned
Communication Skills...
...role in the smooth operation of our office, providing essential support to our staff and clients. This position requires a highly... ...administrative tasks such as answering phones and responding to emails with a focus on high-quality client service.
- Assist with the...
...quickly and accurately, and possess strong computer skills. The Sales Support Associate will be responsible for inputting financial data into... ...include, but are not limited to:
Consolidate weekly email updates into a single report.
Be responsible for accurately...
...products in California.
We are looking for an Appointment Setter to join our team and support our sales team by contacting prospective clients via telephone and email to ensure our sales professionals meet their monthly meeting goals. You will make cold calls for...
...14. Teamwork: Ability to work effectively in a team, supporting colleagues, and contributing to a positive work environment .... ...Contact Person
Oliver Wood/Rebecca Male
Email Address
****@*****.*** or ****@*****.***...
...and resolve complex technical issues
~ escalated from Level 1 support, including hardware, software, and
~ network problems.
~... ...wide range of IT issues, including desktop applications,
~ email, printing, and mobile devices.
~ Change Management:...
...Personal Monitor personal and shared inbox.
Action applicable emails in a timely manner, allocate responsibility and flag for... ...Measurement: Invoice Entry, Orders Shipped Not Invoiced Report Technical Support Provide pre and post technical hydraulic sales support and...
...● Provide excellent customer service to clients via phone and email
● Communicate with clients to explain the application process... ...tasks simultaneously
• Ability to work in a team environment and support colleagues
Competencies/Personality Traits...
...outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment.... ...experience preferred
Proficient with computer programs: Email, PowerPoint, Excel, and Word.
Demonstrates interpersonal skills...
...Network Administrator
To provide technical support for server infrastructure and LAN WAN networks for external... ...provide technical support and consultancy either over the phone, email or directly onsite with the internal and external clients.
To...
...lead coordinator and provide the following admin and coordination support:
Assist with the coordination of our workforce including... ...doctors).
Respond to job requests from our customers (via email or telephone if applicable).
Data entry of progress notes (...
...The Admin Assistant serves an integral administrative and support role. This role will be responsible for office duties, like encoding... ...admin and clerical tasks, such as sorting and sending emails, records management and office management.
• Keeping an inventory...