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- ...all channels. Identify, evaluate, and introduce new customer service methods, tools, and strategies that enhance efficiency and elevate the customer experience. Handle and resolve complex customer inquiries and complaints, ensuring timely, effective, and satisfactory...
- ...improve clinic performance. Analyze data anticipate problems and implement solutions fast. Lead by example: coach manage and elevate a diverse clinic team. Handle staff concerns with decisiveness empathy and professionalism. Ensure performance metrics are met...