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- ...Key Responsibilities: 1. Care Coordination & Management ● Caseload Management: Manage an assigned caseload of patients (e.g., Medicare/Medicaid beneficiaries), ensuring regular contact frequencies are met according to acuity levels. ● Resource Linkage: Act as...
- ...Overview: As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within...
- ...to follow through to solve the escalated concerns within the customers promised resolution time. Track and maintain the customer care service level / KPI and metrics. KPIs are subject to regular review and update. Monitor and generate self and teams productivity...
- ...Team Leadership: Lead, mentor, and manage a team of customer care representatives, ensuring high performance, engagement, and job satisfaction. Customer Support Management: Oversee customer support operations, ensuring all customer inquiries, complaints, and issues...
- ...Discover your 100% YOU with Beepo! Position: Care Coordinator A ULocation: Central Luzo nWork setup & shift: Remote | Day Shif t What's in it for yo uCompetitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Of f)Employee Referral...
- Rentokil Initial Rentokil Initial is an international business services company employing 62,900 colleagues across 90 countries. We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we...
- ...The Customer Care Officer is responsible for providing feedback or resolutions to address customer concerns/cases received by the department. Responsibilities: Review assigned customer concerns/cases, to determine next course of action Refer customer concerns...
- The Customer Management Officer is responsible for managing and resolving escalated customer complaints, requests, and inquiries referred to the Bank's regulators, Senior Management, or internal units requiring special handling and business consideration. This role ensures...
- ...About Abby Care Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission...
- ...position is responsible for answering all types of shared services telephone inquiries accurately and courteously using the various Client Care systems Qualifications (heading) / Compétences (titre) Education Graduate of any 4-year College course Experience With at...
- Maintain and improve contact center customer relations by providing exemplary customer service with one contact resolution. Achieve contact center goals and standards through overall personal performance. Play a key role in ensuring the business continues to achieve or ...
- ...Unify CX is looking for an extraordinary Customer Care Specialist to join our motivated and ambitious team. What Will You Do As a Customer Care Specialist , you are responsible for providing exceptional service by handling complex customer inquiries, resolving...
- We are seeking a reliable and detail-oriented Medical Administrative Virtual Assistant to support our healthcare operations. The ideal candidate has prior medical experience, is professional and confident on camera, and can support patient-facing and backend clinical workflows...
- ...Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments....
- ...JOB DESCRIPTION JOB TITLE: Customer Care Account Officer DEPARTMENT: Marketing Management Group SALARY LEVEL: JOB LEVEL: Rank and File ORGANIZATIONAL RELATIONSHIP (POSITION TITLE) Immediate Superior: Customer Care Supervisor, Immediate Subordinate(s):...
- ...Introduction The Talent Care Advisor is accountable for creating job postings and prescreening application questions Your Role And Responsibilities Provide Introduction Call for New Applicants Remind candidates to complete profile information and pending assessments...
- ...Hiring: PATIENT CARE COORDINATOR RN is a plus Company: Core Virtual Solutions (US company) Work Setup: Fully Remote, Work-from-Home Salary: $900- 950 per month, commensurate to experience Responsibilities: Personal assistant to the physician Update...
- ...dream of, no matter who they are or where they are. One customer, one family, one community at a time. About This Role Customer Care Representative will work closely with other team members to provide outstanding service to our customers by answering questions,...
- ...PMG, Health Plan, medical providers, behavioral health providers and Long-Term Support and Service (LTSS) providers. The PMG Personal Care Coordinator (PCC) will identify and reduce barriers to members' care, assist the member in locating and accessing resources and...
- ...customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing The Customer Care Outbound Agent works under the direct supervision of the Team Leader and is responsible for contacting consumers to provide...
- ...stands before us. Meet The Team Are you passionate about people and driven by the impact you can make At Dexcom, our Customer Care Support team is at the forefront of empowering health. The queries, feedback and information that we get from having direct interaction...
- ...Discover your 100% YOU with MicroSourcing! Position: Customer Care Specialist Location: MoA, Two Ecom, MOA, Pasay, Philippines Work setup & shift: Onsite | Night Shift Why join MicroSourcing As a Customer Care Specialist, you will: Verify patient...
- ...efficiency, and enhancing client satisfaction globally. Role Description This is a full-time, on-site role for a Patient Care Coordinator located in Taguig. The Patient Care Coordinator will be responsible for coordinating patient communications, scheduling...
- ...clinical expert supporting hospitals, wound clinics, and community partners. You will: Drive adoption of Philcare's advanced wound care portfolio (Axiostat, Maxiocel, Effigerm) across private and DOH-accredited hospitals, outpatient clinics, and community care...
- It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. About The Role This role requires both audio technical knowledge and an excellent customer service skillset...
- ...Position Title: Customer Service (Care Coordinator) Work Set Up: Work From Home Schedule: 12:00 AM - 9:00 AM PHT Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: The Account Coordinator will report to...
- ...enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves...
- ...Customer Care Professional #4th in Great Place to Work's Best Company To Work For 2025 #10th in Fortune Magazine's 2025 World's Most Admired Companies #1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers Top...
- The Customer Care Associate is principally responsible for assigning, tracking, and maintaining a database for customer concerns/cases received by the department. Main Accountabilities On a daily basis, assign escalated customer concerns/cases received by the department...
- The Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. Job Duties And Responsibilities Handling Patient or Customer Inquiries...