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  •  ...Overview: As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within... 

    NTT DATA North America

    Quezon City
    2 days ago
  •  ...stands before us. Meet The Team Are you passionate about people and driven by the impact you can make At Dexcom, our Customer Care Support team is at the forefront of empowering health. The queries, feedback and information that we get from having direct interaction... 

    Dexcom

    Manila
    11 days ago
  •  ...experience in customer service and order fulfillment processes Minimum 1 year of work experience in Logistics, Supply Chain or Customer Care functions (order taking and/ billing in an MNC, 3rd party logistic or freight forwarding environment. Knowledge and experience... 

    QIAGEN

    Manila
    11 days ago
  •  ...The Customer Care Associate is responsible for managing and resolving complex customer complaints, requests, and inquiries that have been escalated to the Bank's regulators, Senior Management, or internal units requiring special handling and business consideration. This... 

    Bank of the Philippine Islands (BPI)

    Philippines
    11 days ago
  •  ...Unify CX is looking for an extraordinary Customer Care Specialist to join our motivated and ambitious team. What Will You Do As a Customer Care Specialist , you are responsible for providing exceptional service by handling complex customer inquiries, resolving... 

    UnifyCX

    Quezon City
    11 days ago
  •  ...India / Philippines (Onsite and/or Remote) Reporting To Care Coordination Lead / Operations Manager Role Overview...  ...defined protocols Empathy and sensitivity toward post-acute and elderly populations Time management and SLA adherence Strong documentation... 

    ICAN BPO Pvt. Ltd.

    Philippines
    22 days ago
  •  ...enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves... 

    Merck Group

    Taguig
    11 days ago
  • " Checks for completeness and appropriateness of source data. • Involved in fact finding, information search and data gathering. • Verifies and compiles data. Identifies and resolves routine and recurring problems. Skills Required • Ability to analyze and process ...

    NTT DATA Services

    Manila
    17 hours ago
  • Responsibilities Issues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to members Screens assess and process availment cases based on procedures and benefit applications guidelines Responds to inquiries and complaints...

    Maxicare Healthcare Corporation

    Central Visayas
    5 days ago
  •  ...time We Expect High Performance - we set a high standard and we're not satisfied with being average This role As a Customer Care Specialist (HR), you'll be working within our Customer Experience team and will be responsible for gathering information from... 

    Employment Hero

    Philippines
    4 days ago
  • Job Summary: The Customer Care Specialist is responsible for maintaining the integrity of customer data, managing essential documentation, and ensuring timely, professional handling of client inquiries and internal coordination. The incumbent duties will encompass Documentation... 

    Timeless Medical Systems

    Central Visayas
    12 days ago
  •  ...We are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities... 

    Dynata

    Central Visayas
    11 days ago
  • Role Purpose An expert in providing travel advice and solutions in escalated or high-profile situations. Perform in a lead role, solving problems and providing guidance to staff. A critical customer touch point for delivering on our IHG brand experience. Be a brand ...

    IHG Hotels & Resorts

    Philippines
    6 days ago
  •  ...Introduction The Talent Care Advisor is accountable for creating job postings and prescreening application questions Your Role And Responsibilities Provide Introduction Call for New Applicants Remind candidates to complete profile information and pending assessments... 

    IBM

    Quezon City
    4 days ago
  • The Role At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You'll have the opportunity...

    HelloConnect

    Philippines
    5 days ago
  •  ...On-site Work schedule/hours: Mon-Sat l 9am to 6pm Level needed: Junior Department: Operations Job Summary: The Rider Care Specialist will provide exceptional support to riders through proactive and reactive communication, ensuring that their needs are... 

    Motorento

    Philippines
    2 days ago
  •  ...position is responsible for answering all types of shared services telephone inquiries accurately and courteously using the various Client Care systems. SPECIFIC ACCOUNTABILITIES: Answers all types of inquiries of clients' shared services telephone inquiries in a timely... 

    Sun Life

    Taguig
    4 days ago
  •  ...FIND YOUR 'BETTER' AT AIA If you believe in better, we'd love to hear from you. About the Role The Customer Care Officer is responsible for delivering high-quality customer service by handling inquiries, resolving complaints, and ensuring a positive customer... 

    AIA Group

    Philippines
    22 days ago
  •  ...People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability... 

    FedEx

    Central Luzon
    8 days ago
  •  ...Overview The Customer Care Associate I (CCA, I) receives inbound calls from RealPage client's residents requiring assistance with RealPage Insurance products. The CCA, I will quickly respond to the call, identify the needs of the client's resident, accurately record... 

    RealPage, Inc.

    Philippines
    9 days ago
  • "Position Overview:  As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed... 

    NTT DATA North America

    Quezon City
    8 days ago
  • ~ Provide 24/7 quality customer service globally for all clients and members. Close coordination with providers for claims evaluation and case management. ~ Front line representative. ~ Claims adjudication based on the procedure and medical plan coverage. ~ Handle...

    Marine Benefits

    Philippines
    17 days ago
  • Responsibilities Facilitate the processing of new business cases from initial receipt to final action for a variety of distribution channels. This includes but is not limited to, reviewing the application package for completeness and accuracy, ordering medical underwriting...

    Principal Global Services

    Taguig
    25 days ago
  • Global Client Resolution (GCR) Analyst works with issuers acquirers processors merchants fintechs and Visa Internal worldwide to develop and deliver support for all Visa related transactions information and operations. This includes day-to-day operations and product support...

    Visa

    Pasay
    4 hours agonew
  • Maintain and improve contact center customer relations by providing exemplary customer service with one contact resolution. Achieve contact center goals and standards through overall personal performance. Play a key role in ensuring the business continues to achieve or ...

    Tenerity PH

    Manila
    11 days ago
  •  ...Customer Care Professional   #4th in Great Place to Work's Best Company To Work For 2025   #10th in Fortune Magazine's 2025 World's Most Admired Companies   #1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers   Top... 

    American Express

    Taguig
    12 days ago
  •  ...Looking for Philippines-based candidates Job Role: Service delivery/ Care coordinator Compensation: $1,600 AUD / Monthly Engagement type: Independent Contractor Agreement Work Schedule: This role is expected to align with the AU business hours (approx... 

    Hunt St

    Philippines
    14 days ago
  •  ...About the Role We are seeking a Patient Care Administrator to join a healthcare operations team that supports patients throughout their end-to-end care journey. This role is ideal for professionals with strong BPO experience who are comfortable handling international... 

    Q2 HR Solutions

    Taguig
    28 days ago
  •  ...Position: Customer Care Executive Location: ND Diagnostic Quezon, Philippines Department: Customer Service/ Medical Services Reports To: Customer Service & LAB Operations Manager Job Summary We are seeking a Medical Services Coordinator to assist patients... 

    Stemz Healthcare

    Philippines
    14 days ago
  •  ...and informal learning opportunities Supports, accepts, and aids in the implementation of continuous improvement in the Customer Care Centre environment Occupational Health & Safety and Environmental, InfoSec and QMS Awareness Comply and understand the requirements... 

    Canon Business Services ANZ

    Taguig
    21 days ago