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Search Results: 18 vacancies
- ...The CSS Dispatch Auditor supporting the NOC should be a creative individual with a proven track record of fix challenging business problems. This individual will need to be detail-oriented, with an acumen for analyzing data and process. He/she will need to be able to...
- ...Dispatch Specialist is responsible for coordinating all dispatches within the Support Department to a customer’s premise. This role reports to the Field Support Manager. Essential Job Functions and Responsibilities: ~ Responsible for the coordination of technicians...
- Job Description ~ Process requests from customers by assigning technicians to work orders based on the scope of work, tech skill set, tech availability and location. ~ Confirm all the appointments with the customers prior to the tech arriving. ~ Work with technicians...
- ...As an IT Dispatcher at Staff4Me, you will be a vital part of our operations team, responsible for efficiently managing and coordinating IT support activities. Your role will include routing incoming service requests to appropriate technicians, ensuring timely service...
- ...The Dispatch Coordinator at Staff4Me plays a crucial role in ensuring that all dispatch operations run smoothly and efficiently. This position is responsible for managing the logistics of dispatching service technicians to various locations, maintaining clear communication...
- ...Minimum Qualifications Must be at least 2 years in College. Must have at least 1 year of BPO experience in a field service/dispatch or customer service account. Must have good communication skills. Willing to work on shifting schedule and on-site....
- ...completed. Technical Requirements - At least 2-3 years project management experience preferably in field service, scheduling or dispatching. - Must have experience in all phases of the project management cycle. - Ability to multi-task or manage more than 1 project...
- Responsibilities: Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely...
- ...~ Monitor team performance and submit progress reports on action plans provided by management. ~ Delegate tickets, dispatches, and project tasks to team members, offering support for any job-related inquiries. ~ Actively work on support tickets, respond...
- ...to match or even surpass current industry practices. As a Logistics Coordinator, you are responsible in the proper receiving and dispatching of finished products, maintaining accuracy of all pertinent records of receipt and deliveries of finished products, performs...
- ...approval/rejection. Providing remote support for RMA replacements once approved. Scheduling internal resources for on-site dispatch as needed, based on warranty or subscription status. Implementing temporary solutions where feasible and appropriate....
- ...Fix team can assist in resolution ~ Review all the open tickets to identify any other issues that can be solved with the same dispatch ~ Create a BAP/Platform One Order following the UBF process ~ Generate a work order and submit to the contractor pool...
- ...adhere accurately to outlined procedures and steps provided in training. Additionally, CallTek will generate necessary tasks and dispatch tasks as required. • CallTek will escalate cases to the client's agent for further assistance in resolving issues when deemed necessary...
- ...Brand Daily Productivity Tracker consistently. Oversee and maintain updates to key trackers: Conference Tracker Dispatch Tracker (Daily Work Order Report) RMA Tracker ~ Ensure proper monitoring of Brand Metrics and timely resolution of Severity...
- ...Technology, Computer Science, or related field preferred. At least 2 years proven experience in a similar role, such as IT dispatching, service coordination, or help desk support. Extensive experience in client relationship management, including international...
- ...of our NOC associates that deal with our existing and potential customer. The QA will monitor inbound and outbound calls, cases, dispatches and email responses to assess associate’s demeanor, technical accuracy, customer service performance, and conformity to company policies...
- ...that are in critical level. Conducts regular actual physical count of stocks and report any discrepancies noted on delivered or dispatched items. Updates physical inventory and prepares Daily Issuance and Inventory Report. Performs other functions that may be...
- ...within the workshop. Recommend improvements to maintenance procedures and fleet management strategies. Liaise with operations and dispatch teams regarding vehicle availability and readiness. Monitor costs and work within maintenance budgets. Ensure compliance with...