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- ...to resolve complex, multi-vendor issues across voice, data, and store network infrastructure. They are seeking a Tier 2 Technical Support Specialist who can independently diagnose, resolve, and guide field highly technical and non-technical end-users to resolve network...
- ...by providing timely, expert advice • Act as the first level of support for questions, issues, and common tasks • Prioritize cases and... ...Work • Hybrid Work Set-up • Equipment is provided (Laptop/Desktop) \ • HMO coverage (2 dependents) • Work-life Balance • Telecommunication...
ACCPRO INTERNATIONAL
Pasay19 days ago - ...role that we need Key Responsibilities: Delight customers by providing timely expert advice Act as the first level of support for questions issues and common tasks Prioritize cases and respond to inquiries with speed and precision Use written and...
- ...Job duties include but not limited to: First level remote support on Airport System (CUPPS: Common Use Passenger Processing System) To maintain and monitor the server infrastructure on a daily basis Performing daily back-ups and data redundancy Handle change...
- ...Role Purpose: To provide the best possible reactive and proactive customer support using the Sales through Service ethos for the Bingo Casino and Poker Sports Betting Interactive and Retail customers across multiple contact channels. Key responsibilities Provide...
- Are you thrilled about delivering outstanding customer service? We seek a lively Customer Service Representative. Join us in Pasay, Philippines! Your Key Responsibilities: Assist customers with their inquiries and concerns in a friendly and professional manner. Provide...
Metacom
Pasay12 days ago - ...Continually review internal application systems, procedures and processes to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring, and appraising Team’s results; coaching, counseling, and disciplining...
- ...feedback constructively to your colleagues in order to improve the shopping experience of all customers; You will be providing support and assistance to IKEA Singapore customers and ensuring best customer experience with IKEA tone of voice; You are available to help...
- DESCRIPTION 亚马逊面对面身份核验(IPI)团队致力于确保不良行为者无法利用我们的服务来损害客户、销售合作伙伴或我们的商店。我们正在寻找风险专员，以遏制不法行为并提出建议，帮助我们了解不良行为者重点关注的领域。 风险专员将有众多机会获得风险/管理人员职位。这些领导力职位将基于绩效表现而获得，特别是能够开展准确、全面的调查并 作出详细、周密的报告的能力。我们的领导者将是那些能够培养、教导和指导其他调查员，使其能够开展准确、全面的调查并作出详细、周密报告的调查员。 我们正在寻找在视频验证、调查、风险管理方面专长的优...
- ...business needs and changes) Note: Candidate must be authorized to work in the Philippines without sponsorship. The Senior Account Support Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business...
- REQUIREMENTS: Proven experience as an IT Support Technician or similar role Strong knowledge of Windows and Mac operating systems Familiarity... ...Networking - Basic Troubleshooting - Basic Hardware Support (Desktop, Laptop, Printers) - Basic Software Support (Basic MS Office,...
Dempsey Inc
Pasaya month ago - What You Will Do: - Respond to customer inquiries via phone, email, or chat promptly and professionally. - Provide accurate information about products, services, and company policies. - Resolve customer complaints and issues efficiently, ensuring customer satisfaction...
Cald Well
Pasay15 days ago - ...Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: • Respond to customer calls, emails, and chats for technical support. • Diagnose and resolve hardware, software, and network issues. • Inform customers about product features and limitations. • Share...
PH Telesys Solutions BPO
Pasaymore than 2 months ago - ...service standards and develop and follow up on potential business opportunities. Liaise with service providers to source rates in support of quotes requested. Negotiating skills are required here to obtain the best possible costs. Maintain a register of service...
Compliant Business Processing Philippines Inc.
Pasay18 days ago - ...If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Engineer to join our team in Taguig City, National Capital Region (PH-00), Philippines (PH). Desktop Support Engineer Responsibilities...
- ...restore normal operations Install, configure, and maintain desktop computers, laptops, printers, and other peripheral devices Perform... ..., including servers, networks, and databases Document all support activities and maintain accurate records of incidents and...
- ...Managing, prioritizing, and documenting incoming questions and support requests by phone, email, chat, or in person. Resolving technical... ...account creation/deletion and file permissions Laptop / Desktop Backup management and maintenance Assist all Joiners, Movers...
- ...JOB OBJECTIVE Provides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service... ...hardware, software, and networking First response for desktop and cabling issues Install and inspect cabling system infrastructure...
- ...services. Were looking for enthusiastic driven individuals to join our dynamic work environment where fun meets results ! The Desktop Support Technician will support end users within our business for their basic Information technology related needs in relation to...
- .... Backup internet connection with at least 10 Mbps . Backup connection must be capable of supporting work during a power outage. Primary Device: Desktop or laptop equipped with at least: Intel Core i5 (8th generation or newer) , Intel Core i3 (10th...
- ...Key Responsibilities: Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, and peripherals. Install, configure, and maintain operating systems (Windows/macOS), applications, and security tools. Troubleshoot issues related to hardware...
- ...The IT Specialist provides day-to-day technical assistance to users, ensuring smooth operation of desktops, laptops, and peripherals. The role supports incident resolution, preventive maintenance, and end-user service requests under SLA commitments. Key Responsibilities...
- ...Work on projects and assist other teams with providing advanced desktop troubleshooting in collaboration to identify, analyze and... ...Business Complex. ~5+ years of hands-on experience in managing and supporting Mac OS X versions 11 15.7 ~ Must be knowledgeable with...
- ...Job description: Provide onsite and remote support for desktops, laptops, printers, and standard peripherals. Troubleshoot and resolve hardware, software, and connectivity issues. Perform system reimaging, virus removal, and patch updates. Assist...
- ...coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process... ...provides sophisticated technical end-user support to client desktop systems workstation setup configuration networking mobile devices...
- ...procedures. Uses data organizing and coordination skills to support the business and perform technical work. Requires vocational... ...Ensures that adequate and updated process documentation and desktop procedures exist. Contributes towards quality efforts and guides...
- ...Job Summary: IT Desktop Support Technician must be great communicators and be able to translate their technical knowledge into an actionable direction as we act as a single point of contact (SPOC) for all end users requests. When we dont have an answer we know how...
- ...preparing process dashboards and reconciliation metrics. Assists with audits by providing supporting records and documentation. Ensures updated process documentation and desktop procedures are used. Ensures guideline adherence and alignment to the standardized...
- ...Description Azure Virtual Desktop Support Important Note: This is a Limited Temporary Position. Contract Duration: 5-6 Months with possibility of extension ( January to July 2026) About the Role We are seeking a detail-oriented customer-focused Azure Virtual...
- ...This is a remote position. SUMMARY The Help Desk/Desktop Support Technician acts as the first point of contact for end-user support requests, delivering hardware, software, and network troubleshooting and assistance. The role supports daily IT operations for multiple...
