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- ...operational excellence, organizational growth, and exceptional service delivery. You will be responsible for leading large-scale teams,... ...culture. Global Collaboration & Cross-Cultural Management Partner effectively with global teams across NA, EMEA, and APAC. Align...
Neksjob Philippines
South Cotabato14 days ago - ...Management: Establish, maintain and nourish relationships with business partners and clients by improving current services and identifying other... ...for a cohesive and efficient overall operations and service delivery. Market Insights: Keep self abreast with current, emerging...
OnseSource Global
South Cotabatoa month ago - ...communicating specific development directions for individuals and encouraging positive changes in behavior Working closely with marketing partners and other operational fronts for resources, connections, authorities, information, and opportunities that BSOs might need to...
- ...staffing ratios, upsell conversion. - Master lead and lag KPIs: calls, trials, tours, A1/A2, churn, NPS, retention, etc. - Partner with Finance for reporting, payroll, and budget optimization. YOU ARE: A systems thinker processes personality. A business...
- ...clients and deploy strategies to re-engage them Work cross-functionally with Sales, PTs, and Ops to ensure world-class service delivery Turn feedback into strategy, drive continuous improvement across the customer journey Manage escalations with...
- ...Own the full procurement cycle from sourcing vendors, securing quotations, negotiating terms, and placing orders to ensuring timely delivery and inventory accuracy. - Maintain an updated vendor database with performance ratings and price benchmarks. - Track...
- ...Outsourcing Service Delivery Tasks Process Purpose To improve efficiency in order updates and manage the increasing complexity of order support for in-house staff by outsourcing standardized tasks to CallTek. Process Scope Outsourcing service delivery tasks...
