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- ...standards of accuracy and compliance. Be at the heart of quality control, collaborating with cross-functional teams and driving process... .... Job responsibilities Perform quality reviews of customer files and transactions against pre-established criteria. Accurately...
- The salary range on this post is NOT the actual Budget of our client but possibly within this range (our assumption only). Salary offer depends on your skills and experience and for approval of our client's management. They may still negotiate you. They also offer allowances...
- Role/Job Title: Process Associate/ CSR Reporting Manager's Role: Team Leader Job Description • Assist customers via the inbound/outbound calls received • Meet required criteria for call quality standards. • Maintain customer relations with a high degree of internal...
- ...Job Responsibilities: 1. Be responsible for the daily operation and management of the customer service team in the Philippines, formulate service quality standards (SLAs) and monitor their implementation to ensure that service efficiency and customer satisfaction meet...
- JOB QUALIFICATION: - Must be a bachelor’s degree in engineering (Environmental Science/Chemical/Mechanical/ or equivalent). - Must be familiar with Philippine Environmental Laws and Regulations. - Must be familiar with Occupational Health and Safety, and Environmental...
DEMPSEY RESOURCE MANAGEMENT INC
Metro Manila9 days ago - ...Customer Experience Ticket Management (60%) Respond to all customer inquiries and complaints via email, chat, and social media through Gorgias, ensuring timely and positive resolutions. Investigate order and product issues thoroughly through all parties/platforms...
- ...Key Responsibilities Maintain the highest level of service standards for our customers via phone, email and chat. Provide accurate, valid and complete information by using the right methods/tools. Maintain customer accounts, including updating information and...
- ...promptly resolve client inquiries at the first point of contact or call out to appropriate level for resolution. Be able to service customers on a variety of topics, which can include, but not limited to, providing account transactions details, placing investigations, or...
- ...professionals with opportunities to thrive. We partner with organizations across diverse industries in the United States to support their customer experience, operations, and growth initiatives. Position Overview We are building our talent pool of experienced Remote...
- ...Description We are looking for a dedicated Customer Experience Specialist to join our team. The ideal candidate will have a passion for enhancing customer satisfaction and will play a vital role in ensuring our customers have the best experience possible. Responsibilities...
- ...Career Opportunity: Customer Service Insurance Agent Qualification: ~ Minimum of 1 year experience for customer service, preferably to have insurance background, particularly life and retirement. Work Arrangement: Hybrid set-up. Mondays to Fridays, Dayshift....
- ...Job Title: Customer Support Manager Location: Remote Work Shift : PST Working Hours : 40 hours per week; Full-time Job Description: We are urgently looking for a high-caliber Customer Support Manager to join our team. This role is ideal for someone...
- ...where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo. Welcome to what’s next. The Role Do you like helping others? We are looking...
- Responsibilities: Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits...
- ...Enhances exhibitor satisfaction by ensuring timely completion of the onboarding process. Supports all stages of the sales cycle and customer journey—from prospecting and nurturing to closing, upselling, negotiating, and servicing. Ensures exhibitors complete their...
- ...Key Responsibilities: Provide support for various customer-facing and back-office tasks, depending on business needs Deliver excellent customer support through email, chat, or phone Accurately interpret and communicate in written English Work independently...
- ...This is a remote position. Role Overview This role provides essential customer service administrative and operational support ensuring smooth communication with customers and internal teams while maintaining accurate records across multiple systems. The position...
- ...We are looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting customers with inquiries, resolving concerns, and ensuring seamless service, while also driving sales through product...
- ...place where careers grow ideas thrive and people are empowered to make an impact. Join us at Crescendo and lets build the future of customer experience together. Welcome to Crescendo. Welcome to whats next. The Role We are looking for a French Bilingual...
- ...place where careers grow ideas thrive and people are empowered to make an impact. Join us at Crescendo and lets build the future of customer experience together. Welcome to Crescendo. Welcome to whats next The Role Were looking for a skilled Customer Support...
- ...Accountabilities: To take ownership of Customer issues and work across functions to follow through to resolution To identify and put forward suggestions to improve the Customer experience To work in conjunction with the Ops Manager to anticipate future Customer...
- ...Job description: We are seeking a Customer Service Representative - Insurance to join our team in Alabang, Muntinlupa . This is a hybrid role requiring strong customer service skills, ideally with experience in an insurance account. Qualifications: Minimum of...
- ...problem resolution for all types of the IT infrastructure as assigned — hardware, software, telecommunication, business application, customer connectivity, etc. All other duties as assigned. TECHNICAL SKILLS: Hardware/software installation Hardware/software...
- ...In these roles you will be responsible for: • In these roles you will be responsible for: • Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. • Ensuring customer satisfaction and strive to meet service standards...
240000 Php per year
...The Role: What you'll be working on ~ Liaise with customers for post-sales enquiries, including delivery updates and taking product and service feedback. ~ Communicate with customers and suppliers for any warranty claims regarding products. ~ Administrative and...240000 Php per year
...The Role: You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order...240000 Php per year
...The Role: What you'll be working on ~ Liaise with customers for post-sales enquiries, including delivery updates and taking product and service feedback. ~ Communicate with customers and suppliers for any warranty claims regarding products. ~ Administrative and...- ...The Customer Success Manager’s primary duty is to ensure the needs of the client are understood and satisfied by working closely with the Executive Assistant. The Customer Success Manager is responsible for maintaining work quality, initiating continuous improvements...
240000 Php per year
...Key Responsibilities: Handle customer calls, emails, or chat inquiries professionally Provide information and resolve customer concerns Accurately document interactions in the system Follow account-specific guidelines and procedures Maintain quality and...- ...or Cubao, Quezon City / Marikina City Industry: BPO About the Job: Are you passionate about delivering exceptional customer service and resolving customer concerns? Join our clients team as a Customer Care Representative where youll assist customers with...
