...Career Opportunities: Finance Staff (Finance Risk Control) (168780)
Located in the country’s premier beach destination, Shangri-La... ...critical thinker and a problem-solver
Able to communicate with customers effectively and professionally
If you are the right person,...
...)
Scope and Responsibilities:
Monitors service cycle.
Controls Captain's Orders.
Monitors actual service rendered by staff.
Assists in service as required.
Defines level of customer experience for the restaurant and works daily to maintain and improve...
...RESPONSIBILITIES:
1. Responsible for the overall planning, monitoring and control of daily Hotel Operations for Kitchen and F&B Service, Front... ...that all hotel guests, experience the highest level of customer service during the stay. To implement and execute effective...
...coaching and feedback to ensure continuous improvement.
Quality Control:
Monitor the quality of laundry services to meet or exceed... ...concerns or incidents to the Assistant Laundry Manager.
Customer Service:
Collaborate with other departments such as Housekeeping...
...Function and Activities
• Develops and implements guidelines and control procedures for purchasing and receiving areas.
•... ...or for special guests or functions.
Ensuring Exceptional Customer Service
• Provides and supports service behaviors that are...
...MEETS & EXCEEDS
CUSTOMERS & TEAM
MEMBERS
EXPECTATIONS
l. Provides valueadded service to customers by
exceed customer expectations... ...Manager.
Schedules staff based on forecasted business.
Controls casual labor and overtime submitted by the Outlet Manager....
...reflect the transactions and administration of the assets of the hotel.
•To devise and maintain a system of internal accounting control.
•To review and certify any hotel internal or external financial reporting before distribution
•Oversee the preparation of the...
...•Knowledgeable in finance and accounting from hospitality industry is preferred.
•Background in Opera, Sunsystem and Material Control.
•Good communication skills.
•Experience in luxury hotel/resort is a plus.
What you will be doing:
•Month end closing and...
..., and security.
Develop and implement strategies to maximize revenue and profitability, including pricing, promotions, and cost control measures.
Ensure the highest standards of guest service and satisfaction are maintained throughout the property.
Lead and motivate...
...exhibitions.
Research new sources of business within the three main market segments (Corporate, MICE, Tour Operators).
Create and control monthly sales statistics and reports.
Maintaina high level of exposure for the hotel in major market areas through direct sales...
...according to time frames set
Ensure that the guests are provided with efficient and professional service.
Establishing the level of customer experience for the restaurant and working daily to maintain and improve it.
Set up room service order in a thorough and swift...
...and procedures.
Maintains consistency in quality of food and beverage / service / cleanliness of sections appointed.
Obtains customer feedback during operations to ensure guest satisfaction.
Ensures cooperation and smooth communication between staff in section(...
...Scope and Responsibilities:
Oversee t he daily operations of the bar. including inventory management staff scheduling and customer service.
Create and maintain a welcoming and inclusive atmosphere for all customers.
Develop and implement marketing strategies...
...into consideration the established cleanliness standards for said areas.
KEY AREA OF RESPONSIBILITIES
t. Meets and exceeds customers and team members expectations 2. Customer Satisfaction
3. Communication
4. Sports and Leisure Operations
5. Health Safety and...
...and persuasive skills for the purposes of closing deals
Good networking skills and the ability to handle numerous clients and customers
Ability to work under pressure and devise sales strategies
Ability to explain product features and benefits in a way that stands...
...exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.
Responding to customer requests
Check supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the...
...services or similar role gained from a 5star luxury Resort.
Experience in a supervisory or leadership role is often preferred.
2. Customer Service Skills: Exceptional customer service skills including the ability to interact with guests in a friendly and professional...
...the overall administration and operations of the Food and Beverage Division including the maximization of profits enhancement of customers satisfaction through establishment of quality standards and maintenance of high staff morale.
Minimum 2 years as Assistant Director...
...stability of the company.
– Direct supervision of the Marketing and promotion of the company.
– Responsible for providing flawless customer service for the Gaming and hotel operations.
– Develop, implement, and monitor an operational business plan ensuring compliance...
...end of day banking activities.
Ensures compliance to the Bank’s policies, procedures and requirements.
Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services.
Performs...
...Sales Management
Perform the end to end sales management.
Develop sales strategies, identify sales leads and generate new customer database.
Monitor sales metrics (e.g. monthly, quarterly sales results and annual forecasts)
Introduce the product and services...