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- Location: McKinley, Taguig City Work Setup: Onsite Work Schedule: Shifting Job Requirements: - College Graduate of any course - With more than 3 years of experience as a QA. - Has experience handling a group of Quality Analysts. - Has Experience in scrubbing and...
- ...Deliverables: Operational and Team Management: Oversee... ...countries migrated into MNL ISSC Customs team. Strategize to drive... ...of irregularities to Business Support Services Manager for Customs... ...Perform weekly coaching with team leads Take the lead to help...
- ...Description and Responsibilities The Customer Care Leader provides on-the-... ...and systems coaching to the team in the areas of customer multi... ...response, resolution and support, ensuring a timely seamless... ...improvement, your role will also lead business activities, including...
- ...We're Hiring: Sales Team Lead (Onsite, Night Shift BGC, Taguig) Are you a driven sales... ...Perform outbound B2B sales activities and support the team in achieving sales targets... ...# Resume screening Conducted by our Customer Service Manager # Initial Interview With...
- ...About the job Spanish Team Leader (BGC) Benefits: HMO for Employee and 2 Dependents... ...Requirements: ~ A minimum of 4 years with customer service in the BPO/BPM industry ~... ...CEFR or Berlitz ~ Must have been a team lead for Spanish speaking agents doing voice work...
- ...The STL is expected to mentor team leaders, manage escalations, guide productivity, and... ...facing functions. RESPONSIBILITIES Lead, coach, and mentor multiple Team Leads and... ...gaps, and implement improvement plans. Support the rollout of new tools, documentation...
- ...family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important... ...agreements and KPIs Communicate with escalated customer to ensure timely collections of company receivables...
- ...You will manage day-to-day operations by leading the team handling indirect and direct buying... ...migrations if needed. You will ensure customer requirements are met, while developing... ...related issues, drive process improvements, support audit queries, and handle...
- ...Ability to relate to top management, customers and external associates. Ability to... ...performance indicators ~(KPIs) to assess team and individual performance and identify... ...processes specific to client accounts, supporting the teamu0027s ability to provide accurate...
- ...making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their... ...their area Identify sales initiatives to drive sales of their team and to enhance standards of execution of these initiative\ Efficiently...
540000 Php per year
...Telephone Operations - Secretarial and Administrative Support and Clerical Positions- Customer Service, Technical support and Telemarketers - Accounting... ...satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery...- ...Support the management of day-to-day Payroll activities by leading the team and developing internal workflow processes, operating procedures, team schedules, and controls... ...improvements to streamline processes, improve customer experience, and increase productivity in...
- ...We are seeking an experienced Operations Supervisor to lead a team of customer service agents in a dynamic travel and airline contact center... ...Development: Provide regular feedback, mentoring, and training to support professional growth and skill enhancement....
- ...with corrections in the general ledger. Support cross-functional and cross-regional... ...within functional accountability. Ensure team's adherence to all Sarbanes-Oxley, internal... ...success of the individuals within the team. Lead short term projects and supports medium to...
- ...space. Its expertise and services support the development of knowledge,... ...world, the Group enables its customers and employees, and members of... ...Provides reports on team’s deliverables on a daily or weekly... ...Collaborates and networks with other leads to complete assigned projects...
- ...Job Description: Manage a team of CSR associates in BPO operations. Main objective of the role will be to supervise the day-to... ...compliance along with meeting client and internal commitments. Own all customer escalations and complaints. Knowledge of Customer care...
- ...requests as needed Act as the first level interviewer for team member hiring Authorize overtime and approves team... ...ensure the success of the individuals within the team. Lead short term projects and supports medium to long term projects and contribute to long term...
- ...MicroSourcing! Position: Sales Development Team Lead, Enterprise & Midmarket Location:... ...! Weu0027re building a new team to support Australiau0027s dynamic challenger in... ...space, a company committed to redefining customer experiences and pushing the boundaries...
- ...non-voice roles, we want you to join our team and contribute to our shared success.... ...Advancement Job Responsibilities: • Handle customer inquiries, concerns, or complaints with... .... • Provide basic troubleshooting support as needed. What We’re Looking For:...
- ...Role Overview: As a Team Leader, you will lead and inspire a team of Customer Service Agents specializing in restaurant order taking. Your primary focus will... ...) and English bilingual proficiency to effectively support both team members and clients. 1. Performance...