...experience:
~ At least two years of IT technical support or service desk experience
Additional Job Description... ...support groups within targeted SLA’s. Maintains a high degree of customer service for all support queries and adhere to all service management...
...Job Description
Provide adequate support service corrections/ solutions to the various projects undertaken by the organization.
Take the customer calls and properly record the incident or problem requests addressed by them....
...The Customer Experience Design Head leads design and execution oversight of compelling and creative experiences that strike a balance... ...applications will operate, and of the goals of products, systems or services.
Understand and analyze customer experiences to identify...
...WHAT IS YOUR ROLE
As a Data Services Associate, you are responsible for executing projects of varying nature -- from as simple as data entry and mining, to as complex as lead generation, content moderation, and analytics and reporting.
The role will require keen...
18000 Php
...experience is NOT REQUIRED but a definite advantage.
-Fresh graduates are also welcome to apply.
-Excellent interpersonal and customer service skills
-Has genuine concern for clients by consistently providing a remarkable customer experience.
-Sociable and able to...
Dempsey
Ortigas Center
14 days ago
25000 Php
...potential clients. You will play a crucial role in
understanding customer requirements, identifying suitable products, and effectively... ...-focused mindset with a passion for delivering exceptional service and support. Ability to work collaboratively in a fast-paced...
DEMPSEY RESOURCE MANAGEMENT INC.
Ortigas Center
8 days ago
...experience is NOT REQUIRED but a definite advantage.
1.4 Fresh graduates are also welcome to apply.
1.5 Excellent interpersonal and customer service skills
1.6 Has genuine concern for clients by consistently providing a remarkable customer experience.
1.7 Sociable and able...
A&A Outsourcing Inc.
Ortigas Center
a month ago
...desirable.
Minimum 2-3 years IT Support experience with Managed Service Provider experience preferred.
Technical Skills Well-versed... ...are outside the scope of Service Desk to provide solutions for customers.
Uses pre-defined scripts and tools (such as Intune and...
...provide performance and availability for its users, such as staff, customers and suppliers. Including teams within Information Technology,... ...of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process...
...Ensure that team members' and equipment needs are met to sustain service levels.
Recommend/suggest relevant alternatives to the... ...Client’s products.
Contribute to the ongoing development of customer support and success processes.
Demonstrate mastery of the...
...At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking... ...arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process...
...Team.
The Functional Analyst is responsible for overseeing the custom design, configuration, and delivery of HICX software to our... ...supervision
~ Demonstrated ability to provide excellent customer service with frequent customer interaction
~ Excellent...
...the forefront of innovation in the BPO industry, revolutionizing customer experiences with their cutting-edge solutions. They specialize... ...to the ever-evolving landscape of customer experience services. Join our clients team and be part of a journey that shapes the...
...First Focus is Australia's best Managed Service Provider (MSP), with a team of over 280 technical professionals across offices in Australia... ...here, you will be supporting all aspects of a number of our customers' technical environments across Australia. If you're looking for...
...next big step.
Life at First Focus is all about helping our customers use technology. We simplify, we succeed as a team, and when something... ...office politics.
First Focus is Australia's #1 Managed Service Provider (check it out, we have just been voted the best for...
...responsiveness to front-end requests
• Collaborating with front-end developers on the integration of elements
• Designing customer-facing UI back-end services for various business processes
• Developing high-performance applications by writing testable, reusable, and...
...Game Master is responsible for administering and enforcing the game’s rules & policies and providing in-game supports & general customer service to ultimately ensure users satisfaction. Also, control the non-player aspects of the game, create environments in which the...
...Good knowledge on server OS (Windows, Linux and UNIX).
Good troubleshooting, analytical and problem solving skills.
Good customer service and communication skills (both oral and written), coordination, prioritization and organizational skills.
Ability to work...
...At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking... ...arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process...
...based IT company in Ortigas Center. We just started the hunt for another Senior Service Desk professional to join our growing team in Manila.
You will be supporting all aspects of our customers' technical environments across Australia.
In this role you will work out...
...supplier management. Learn more about HICX
We are looking for a Support Analyst to assist our customers with technical problems when using our products and services.
Support Analyst responsibilities include resolving customer queries, recommending solutions, and...
...experience with leading and mentoring QAEs Experience in manual and web service testing Experience in coding automated test scripts
~... ...end-to-end working closely with a team to execute them with customer experience as the top priority. If you enjoy honing your technical...
...(COE) with primary function as a subject matter expert (SME) servicing JGSOC audit requirements. This includes planning and executing... ...or external plant audits, a plus. (E.g., compliance, supplier, customer, QA, Halal, etc.)
Minimum of 5 years relevant work experience...
...Prepare and deliver appropriate presentations on products and services.
Assist resellers in the preparation of tender and bid documents... ...with team members across the Company.
Gather feedback from customers or prospects and share it with internal teams, such as product...
...At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking... ...arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process...
...to escalate the issue to Level 2 Support Units which includes Service Management, Database Administrators, Network Support, Core Product... ...regular service reviews with the API Product Team to gauge customer satisfaction and identify areas for product or process improvements...
...At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking... ...arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process...
...TELUS Problem Management team is focused on identifying problems that impact our services to customers and coordinating the effort to prevent their recurrence. This Problem Management Specialist role will focus on collaborating...
...matrix upon detection of an event in Tier 1, 2 and 3 systems and customer facing applications
• Monitors and reports availability and... ...monitoring scope
• Other technologies related to building the services may also be assigned
Requirements
Strong analytical...
...tzliche Stellenbeschreibung
Job Responsibilities:
Ensure that service metrics (SLAs, KPIs) are met and day to day targets are... ...of tasks and appropriate shift resource staffing.
Respond to customer escalations, participate in Post Implementation Reviews, identify...