The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies...
65000 Php
Work place : Pearl plaze
Work hours: 12 hours per day
Days off: 2 days per month
If native Thai :
Salary: 65K php after 3 months, 70K php , after 3 months
If Filipino 40K start after 3 month 45K, Filipino with 5K allowance per month
...procedures.
• Gathers information, , researches/resolves queries and logs customer calls.
• Communicates relevant alternatives for completion in a timely fashion.
• Informs clients about expert services to choose from and determines customer requirements.
• Provides...
32000 Php
QUALIFICATIONS:
High School Diploma required
1-2+ year’s Customer Service/Call Center experience preferred, face-to-face customer service experience acceptable as well
Knowledgeable with Scientific / medical device / diagnostics / biotech / pharmaceutical, FDA knowledge...
JOB SUMMARY:
Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications.
KEY TASK RESPONSIBILITIES:
1. CALL MANAGEMENT/ACCURACY...
21000 Php
...procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
* With or without BPO Experience
* At...
25000 Php
Qualifications:
· Must be a College Graduate - No BPO Experience
· Excellent verbal and written communication skills
· Strong customer service and problem-solving skills
· Ability to remain calm and professional in challenging situations
· Strong multitasking and...
25000 Php
...follow up on inquiries and resolve issues.
Identify and resolve customer concerns, escalating when necessary.
Maintain accurate records of customer interactions.
Stay informed about products, services, and company policies.
MINIMUM REQUIREMENTS:
AT LEAST HIGH...
25000 Php
...Client standards.
● Ensure one-call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.... ...We are currently hiring for the following accounts:
Customer Service
Technical Support
Travel Account
Hotel Reservation Account...
18000 Php
Customer Service Representative for Cargo Services Operations.
Flight monitoring and auditing shipment documentations.
Constant communication with client using email and system messaging.
Qualifications:
· Graduate of any 4-year course with Bachelor’s degree
. Open...
Handles coordination with customer as to their booking requirements. Prepares Job Order or instructions to support department. Prepares report as requested by the Department Manager. Updates the customer on the status of their shipments. Provides details of shipments to...
16000 - 16500 Php
...position is responsible in dealing with customers’ (internal and external) inquiries, provide... ...communication in order to achieve service excellence.
Duties and Responsibilities... ...a Bachelor's/College Degree in any Business related course or the equivalent.
At...
...shipping lines, carriers and forwarders and coordinate with the Business Units for proper documentation
Create booking thru system... ...required, or needed
Qualifications:
Bachelor's Degree in Customs Administration or any business-related courses
With at least...
28000 Php
We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.
List of vacant positions: (HIRING)
Customer Service Representative
Technical Support Representative
Sales/Retail Representative
Travel and Hotel Associate...
...JOB DUTIES AND RESPONSIBILITIES
FUNCTIONS
1. CUSTOMER SERVICE – EXPORT / IMPORT
Process customer requests and ensure they comply with... ....
QUALIFICATIONS
Bachelor's Degree of any 4-year Business Admin related courses
Experience in the Shipping industry...
...As an Customer Service Provider, you'll provide top-tier support via phone, email, and chat ensuring complete customer satisfaction. To answer inquiries and provide information with regards our services while making sure that every case is properly documented and all...
...through typing. Social media major preferred.
Have more than half a year of experience in shopeelazadafacebook e-commerce customer service, or manual pre-salesafter-sales customer service in an independent online station, and be able to understand the basic working...
...Sysfreight (MLG system) and generate MSO (Master Service Order) for internal reference.
TSR... ...shipper and forward to processor for customs processing and Arrastre payment.
B/... ...of Science in Customs Administration/Business Administration or any business related...
...comprehensive sales strategies to key accounts, aligning with overall business objectives and market trends.
* Team Leadership: Lead,... ...accounts. Also, negotiating contracts, managing pricing, and ensuring customer satisfaction.
* Business Development: Identify and pursue new...
...Logistics Account | Customer Service Representative | Apply Now!
IBEX Parañaque is waiting for you! Apply onsite for faster processing at our recruitment... ...customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of...
...meaningful life is within your reach!
Position Title: Customer Service Representative - Teller
Job Summary:
Cash handling and processing... ...Strongest Bank
Qualifications:
Preferably graduate of business or finance course
Effective communication,...
...General Summary:
· Manages sales of the company’s products and services within a defined geographic area, province, or country. Ensures... ...use and level of sales support, management of expenses and business/financial issues on contracts.
· Reviews expenses and recommends...
Summary: Responsible to extract, clean, & interpret data, using statistical techniques, writing and delivering reports, maintaining databases, and providing assistance to management.
* Problem-solving and analytical understanding for statistics and data
* Technical ...
...Technology solutions. They also provide data research solutions in all different types of industries. Position: German Customer Service Representative
Industry: BPO Company
Location: Parañaque
Salary: Negotiable
Schedule: Shifting
Work Set-up: Hybrid (2 days...
Work closely with the sales team to develop and implement sales strategies
Provide excellent customer service to ensure customer satisfaction and loyalty
Handle any customer complaints or issues in a timely and professional manner
Close sales through face-to-face interaction...
...Logistics Account | Customer Service Representative | Earn up to 22k*
Experience the FIRST-EVER MEGA MANILA Virtual Express Lobby! Join us this... ...superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of...
...Collections Account | Customer Service Representative | Earn up to 21k*
Experience the FIRST-EVER MEGA MANILA Virtual Express Lobby! Join us this... ...customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services...
...Handles the job file preparation for all account
Handles the checking of all operation/processing status on daily basis
Updates customers on the status of their shipments, etc.
Prepares the weekly report on production
Sends quotation/rates to the clients...
OVERVIEW
The Business Development Manager will be involved in ensuring the business targets are met and marketing activities are implemented accordingly. While topline business KPIs are co-owned with the distributor, will ensure that all plans and programs will be implemented...
...Central point to handle exceptions / customer requests / issues / complaints / disputes... ...the company in order to support Customer Service activity
Share knowledge and best practices... ...:
Bachelor's Degree - Any 4-year Business Admin related courses
Experience in...