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- ...Join our Team We are now looking for a Customer Operations Manager (COM) who is data- and value-driven, with a strong focus on contractual fulfilment and operational excellence across the full lifecycle of commercial engagements. In this role, you will act as Contract...
- ...Asticom's portfolio of solutions. Work closely with the Customer Success Relationship Manager (CSRM) to develop tailored proposals for additional... ...to the company's ₱5B total revenue goal. 3. Operational Excellence & Governance Maintain accurate dashboards...
- ...Description • Team Leadership & Performance Management Lead, coach, and develop a team of... ...post-renewal to maintain seamless customer experience and drive adoption. • Digital... ...performance, retention metrics, and operational efficiency to senior leadership. • Post...
- ...Lexmark Global ServicesCustomer Relationship Management – Cebu COM Manager (Shared Services Center)Job... ...hardware and services engagement that meets Customer's expectations. Coordinates the efforts of all services operations resources across multiple accounts. Ensure multiple...
- ...Job Description Key Responsibilities: Team Management: Lead, mentor, and motivate a team of customer service representatives to deliver exceptional service and meet performance goals. Customer Support Oversight: Monitor and evaluate customer service interactions...
- ...Manager - Customer Care & RMA Operations This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and...
- ...About the job Customer Operations Associate Keep operations running so customers stay front and center. Hi! Were Smartsourcing, and were... ...day-to-day admin and process workload from Strategic Account Managers, Adoption, and Services teams—allowing them to focus on high...
- ...Description Oversee daily operations of the customer service team Provide exceptional customer service and support to clients Manage and resolve escalated customer issues Conduct training sessions for new staff to ensure service excellence Monitor performance...
- ...achieve this goal. Job Description GOMO is looking for a Customer Experience & Operations Lead to design and deliver the next level of GOMO's care and retention strategy. This new role goes beyond managing service requests. You will architect a frictionless,...
- ...We're Hiring: Customer Operations EOR Trainer! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office... ...with subject matter experts, global stakeholders, and managers Exemplary change management skills Project management...
- ...looking for a proactive and results-oriented superstar to join our Customer Success team on a full-time basis. It is an exciting time to... ..., and effective decision-making skills Excellent time management skills Experience with MS Office programs and general IT skills...
- ...Job Title: Operations & Customer Support Coordinator Location: Remote Start Date: Immediate Job Type: Full-Time (40 hours per week... ...highly organised Operations & Customer Support Coordinator to manage orders, customer communication, and production workflows for...
- ...place. Join SolarWinds and grow with us! What Will You Do . Managing the Renewals Team, RenewalSales, and personal inboxes answering... ...to the appropriate renewal sales representatives . Identify customer issues and direct to the correct department - eg sales, support...
- ...Organized: Excellent at prioritizing tasks and managing competing demands efficiently. *... ...Qualifications: * Proven leadership experience in operations, retail, logistics, or service... ...Sheets, Excel). * Strong background in customer-facing operations. * Willing to work...
- Operations & Project Management Plan, coordinate, and oversee installation, commissioning, and service operations. Ensure projects are delivered... ..., and accountability within the team. Service & Customer Management Oversee preventive maintenance and after-sales...
- ...We are seeking a Mall Operations Manager to oversee the day-to-day operations of Arca South . The role ensures seamless mall operations, excellent customer experiences, and a thriving business environment for our merchants. The role handles tenant relations and supports...
- ...to make life better for each other, our customers, our partners, and our communities.... ...interaction. As a member of our Customer Operations team, you will work directly with... ...you will ensure that customer orders are managed with a combination of speed, quality, and...
- ...to 7 weeks planning/strategies so Senior Manager can focus on 8 weeks and onwards... ...team to meet daily requirements of all customer demands from receiving, put away, internal... ...while improving compliance, minimizing operating cost, and effecting greater customer satisfaction...
- ...communities around the world. Job Description: The Operations Manager provides leadership, direction and decision making in a high... .... They will ensure the delivery of a consistent quality customer service experience by ensuring the Client Care Representatives...
- ...take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands... ...attitude who desire to be part of our growing team. Operations Manager Location: Silver City, Pasig, Metro Manila (Hybrid) About...
- ...Job Overview Leads the strategic, operational, and financial performance of large and complex... ...in Financial Services operations management. Operational and Financial Management... .... Requires specific KYC (Know Your Customer) experience as mandatory for managing large...
- ...(softwareasaservice) provider that helps selfstorage operators automate the entire delinquency and lien process from... ...a proactive operations-driven and analytically minded Customer Success & Operations Manager to champion client success and ensure the operational excellence...
- ...communication, providing comprehensive solutions to global customers for over 30 years. Known for its innovation and compliance with... ...Description This is a full-time, on-site role for an Operations Manager, located in Ibagué. The Operations Manager will oversee daily...
- ...Job Specifications Graduate of Bachelor's Degree Minimum of 5 years experience in Health Insurance industry as Operations Manager; an exposure in BPO industry is an advantage. Must have strong background in initiating, developing, implementing and monitoring...
- ...Purpose: The Operations Manager ensures client satisfaction by overseeing the operations of lines of business under management in a way... ...Non-negotiables: Egregious behavior (hanging up on a customer, swearing, rudeness, etc.) Not immediately getting a supervisor...
- ...Manage and coordinate the execution of client contracts, ensuring all service level agreements... ...Oversee the planning and scheduling of operations, optimizing resources to maximize... ...or a related field Experience in 3PL, Customer relation and Commercial Management....
- ...services organisations in the world, with operations in 64 countries and territories. We aim... ...to join our team in the role of Manager Operations - Pricing Data Ops. Principal... ...driving quality initiatives for improved Customer Satisfaction. Drive staff development...
- ...Responsibilities: Responsible for management of the unit and performance of all employees... ...Other responsibilities include operations management, team performance management... ...problems, achieve results and foster strong customer service orientation High degree of initiative...
- ...opportunities to create awesome. And That's Where You Come In Customer Success Managers, as part of the Customer Experience team at Instructure,... ...tools, and the ability to craft workflows to enhance operational efficiencies using a variety of tools Strong capacity...
- ...creating the best experiences for their customers and employees. Through Genesys Cloud, the... ..., workforce engagement, efficiency and operational improvements. We employ more than 6,000... ...together. Customer Success Manager - Manila, Philippines Summary: As...