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- ...100 stores in the next 5 years! What You'll Do Respond to customer queries and requests in a timely and accurate way via customer support... ...promised resolution time. Track and maintain the customer care service level / KPI and metrics. KPIs are subject to regular...
- ...Team Leadership: Lead, mentor, and manage a team of customer care representatives, ensuring high performance, engagement, and job satisfaction. Customer Support Management: Oversee customer support operations, ensuring all customer inquiries, complaints, and issues...
- ...The Customer Care Officer is responsible for providing feedback or resolutions to address customer concerns/cases received by the department. Responsibilities: Review assigned customer concerns/cases, to determine next course of action Refer customer concerns/...
- ...training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service,...
- ..., secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check... ..., one community at a time. About This Role Customer Care Representative will work closely with other team members to provide...
- ...JOB DESCRIPTION JOB TITLE: Customer Care Account Officer DEPARTMENT: Marketing Management Group SALARY LEVEL: JOB LEVEL: Rank and File ORGANIZATIONAL RELATIONSHIP (POSITION TITLE) Immediate Superior: Customer Care Supervisor, Immediate Subordinate(s):...
- The Customer Management Officer is responsible for managing and resolving escalated customer complaints, requests, and inquiries referred to the Bank's regulators, Senior Management, or internal units requiring special handling and business consideration. This role ensures...
- Maintain and improve contact center customer relations by providing exemplary customer service with one contact resolution. Achieve contact center goals and standards through overall personal performance. Play a key role in ensuring the business continues to achieve or...
- ...Responsibilities: • Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support. • Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner. • In conjunction...
- ...Unify CX is looking for an extraordinary Customer Care Specialist to join our motivated and ambitious team. What Will You Do As a Customer Care Specialist , you are responsible for providing exceptional service by handling complex customer inquiries, resolving...
- Job Summary: The Customer Care Specialist is responsible for maintaining the integrity of customer data, managing essential documentation, and ensuring timely, professional handling of client inquiries and internal coordination. The incumbent duties will encompass Documentation...
- ...focus on what truly matters - building and growing their ventures. About The Role We're looking for a proactive and reliable Customer Care Agent to join our growing team. In this role, you'll be the front line of communication with our customers, delivering fast,...
- ...Discover your 100% YOU with MicroSourcing! Position: Customer Care Specialist Location: MoA, Two Ecom, MOA, Pasay, Philippines Work setup & shift: Onsite | Night Shift Why join MicroSourcing As a Customer Care Specialist, you will: Verify patient...
- ...in Cainta, PH you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing The Customer Care Outbound Agent works under the direct supervision of the Team...
- ...who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being... ...and driven by the impact you can make At Dexcom, our Customer Care Support team is at the forefront of empowering health. The queries...
- ...We are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities...
- ...to remove barriers for all, and in particular, barriers facing employees from underrepresented groups. About The Role The Customer Care Associate is a vital link between our company and current and prospective customers. This role is dedicated to delivering exceptional...
- ...Customer Care Professional #4th in Great Place to Work's Best Company To Work For 2025 #10th in Fortune Magazine's 2025 World's Most Admired Companies #1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers Top...
- The Customer Care Associate is principally responsible for assigning, tracking, and maintaining a database for customer concerns/cases received by the department. Main Accountabilities On a daily basis, assign escalated customer concerns/cases received by the department...
- ...to solve problems, make progress, and deliver meaningful innovations. Bold thinking. Bolder actions. We are Medtronic. Our Customer Care and Supply Chain team is the main point of contact for all Medtronic customers – patients, healthcare professionals, hospital...
- ...Department Marketing & Customer Exp Employee Type Probationary Step into the forefront of the aviation industry with Cebu Pacific... ...and Ancillaries, Corporate Communications, and Customer Care. At Cebu Pacific, marketing goes beyond promoting the latest seat...
- ...Position Title: Customer Service (Care Coordinator) Work Set Up: Work From Home Schedule: 12:00 AM - 9:00 AM PHT Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: The Account Coordinator will report to...
- ...in maintaining high service standards and ensuring an excellent customer experience in line with our client's service level agreements.... ...Competitive compensation with annual reviews. Comprehensive medical care for you and your family. Generous paid leave because work-...
- ...millions of travelers worldwide. PRINCIPAL RESPONSIBILITIES: (Include but not limited to:) Ensure professional responses by Customer Care team to escalated complaints formally through the Company's Internal Dispute Resolution Process ensuring compliance within...
- ...It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. About The Role This role requires both audio technical knowledge and an excellent customer service skillset...
- ...Specialist – Customer Care (German) Position Title: Specialist, Customer Care (German) Department: CARE Operations Domain: Customer Care Job level: SU2 Reports to: Supervisor, CARE Operations Who We Are: Our Global Customer Value (CARE) is...
- ...Earn Up to 47K Monthly. Open for applicants with NO BPO EXPERIENCE. Job Responsibilities: * Provide comprehensive pharmaceutical care and medication management to patients * Maintain detailed and accurate patient and medication records * Collaborate with...
- ...efficiency. ~ Respond quickly, professionally, and accurately to all customer inquiries regarding terminal servicing inquiries through email... ...technology and the like. ~ With at least 1 year of Customer Care experience and with experience supporting for Calls, Emails and...
- ...diverse perspectives and experiences. In this role, you will take on a key responsibility as the primary point of contact for our customers, delivering exceptional service and representing the brand with professionalism and enthusiasm. You will provide expert knowledge...
- Customer Service Representative Retail Account (BPO Industry) Location: Makati, Marikina, Santa Mesa Employment Type: Full-time | On-site About The Role Were looking for passionate and customer-focused individuals to join our growing team as Customer Service...