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- ...Primary Purpose of Role The CSR Compliance Manager oversees supplier ethical compliance, due diligence and onboarding, prepares modern slavery reports, and manages MFG’s CSR Compliance Framework. The CSR Manager is also responsible for supporting the agreed CSR /...
- ...Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support....
- ...year GDS experience (preferably Sabre and Amadeus) in a BPO setting. • Proficient in using GDS Cryptic/Native commands to book and manage travel arrangements • Excellent communication skills • Good customer service skills • Willing to work onsite • Ability to...
- URGENT HIRING: Customer Service Representative – U.S. Healthcare Account Start Date: January 22, 2026 / February 05, 2026 Location: Ebloc 3, Padriga St., IT Park, Apas, Cebu City Schedule: Shifting (Aligned with U.S. Business Hours) Employment Type: Full-Time...
- ...stable client This could be your dream job! We need experienced CSR/Call Center Agents for work on-site (Clark Freeport Zone... ...procedure · Complete other duties as directed by the Call Center Manager Sales · Place outbound calls to previous customers to speak...
- ...About the Role: We are seeking a highly organized and customer-focused Virtual Assistant / CSR to manage inbound customer interactions and provide exceptional support. You will be the key point of contact for customers, assisting them from sign-up through to completion...
- ...At least 1 year of experience in BPO handling Healthcare account Experience in Pre-authorization, Utilization Review and Case Management is an advantage Excellent verbal and written communication skills With exemplary probing and problem-solving skills Strong...
- ...applicable medical policies and clinical guidelines. Essential Duties and Responsibilities Accurately interpret member benefits and managed care products, and guide members to appropriate providers, programs, or community resources. Collaborate with medical directors...
- ...placing outbound calls, the same HIPAA privacy regulations must be followed. Log in and out of multiple systems (including practice management systems) to research and answer patient's questions, accurately and with detail. Obtain patient payment information over the...
- Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need...
- Work Setup: Onsite (Bridgetowne QC) Shift: Night Shift Schedule Start Date: ASAP Qualifications: Minimum 2 years in college w/o back subjects With minimum 1 year BPO Experience Open for native/non-native speakers Good English and Spanish...
- Company: GeBBS Healthcare Solutions EARN UP TO PHP 28,000* Get Hired as CSR & START ASAP! ▪︎Ortigas ( URGENT ) - Healthcare Account Experience is a MUST - Preferably with Experience in Scheduling or Referrals Qualifications: -One ( 1 ) Year BPO Healthcare...
- Qualifications • At least 1st year college undergraduate or high school graduate • Minimum of 1 year voice inbound support experience handling US physician billing concerns • Good English communication skills (trainable lapses in grammar acceptable) • Spontaneous ...
- ...the initial point of assistance, addressing issues encountered by customers. As the primary point of contact, Customer Advocate I manages the biggest ticket volume and they are responsible for properly documenting all the relevant information related to the concerns....
- ...organization Consistently and thoroughly completes required tracking and reporting tasks Communicates Trainee at Risk to Training Manager (attendance assessment scores success factors activity results etc.) Conducting outlier Vitality and ad hoc client/process-...
- ...activated, fully operational, and accurately reflected in leading monitoring platforms such as Enphase Enlighten, FranklinWH Energy Management System, and the Tesla App. Your success will be measured by achieving high customer satisfaction, reducing support escalations...
- ...Working with fractions, decimals, and percentages Strong oral, written, and interpersonal communication skills Strong time management and organizational skills Strong customer service skills Ability to understand, analyze, interpret, and explain complex documents...
- ...40-year history, delivering comprehensive end-to-end solutions across multiple sectors, including finance and healthcare. Position: CSR Trainer (Open for Undergraduates) Industry: BPO Location: Tarlac City Salary Offer: Php35,000-Php40,000 Work Schedule: Shifting Schedule...
- Start Your Career in a Meaningful Healthcare Account! Join our growing healthcare team and enjoy competitive pay, great benefits, and long-term career growth! Job Overview As a Healthcare Customer Service Representative, you will assist members with healthcare-related...
- We are mass hiring Call Center Agents in Makati Site! Earn Up to 20K Monthly. Open for applicants with NO BPO EXPERIENCE! Handle Inbound/Outbound Calls: Answer, evaluate, and resolve customer inquiries, requests, and concerns efficiently and accurately via phone. Provide...
- ...expectations to Technicians and maintain courteous and respectful communication with Technicians, Customers, Call Flow Specialists, Managers, and all staff members. The Dispatcher is responsible to follow the service area’s escalation process when any customer or...
- ...Responsibilities: Manage key customers for the business ensuring excellent service delivery at all times and attending face to face meetings with customers on a regular basis. Receive and handle telephone enquiries from customers. Ensure that product alternatives...
- ...similar order processing system a plus Ability to learn quickly Positive attitude Desire to help customers Strong written skills Quick learner who can pay attention to detail Ability to work well in a team Preferably with prior data entry or CSR experienced
- ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CUSTOMER SERVICE REPRESENTATIVE to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee...
- ...Job Description: Real Estate Customer Service Representative (CSR) Position Overview The Real Estate Customer Service Representative... ...’s degree in Business Administration, Marketing, Real Estate Management, or related field (preferred). At least 1–2 years of...Remote job
- ...resolve issues Update internal systems and maintain accurate work order notes Create job sheets and quote forms using our job management system Manage and organize the team inbox Requirements Skills Required Strong professional communication skills (...
- We are mass hiring Call Center Agents! Earn Up to 25K Monthly. Open for applicants with experience and willing to work in Alabang! Job Responsibilities: Handle customer inquiries and concerns related to mobile, internet, or telecom services. Assist customers with billing...
- ...The Customer Service Representative (CSR) is responsible for delivering excellent customer support by addressing inquiries, resolving issues, and ensuring a positive overall experience. The CSR acts as the front line of communication between the company and its customers...
- Baseline Qualification: Education Attainment: Minimum 2-years in college without back subjects Work Experience: With BPO experience as Bilingual Customer Service Excellent English and Urdu communication skills Willingness to work onsite in BGC, Taguig City...
- ...are Senior Highschool Graduates or College Undergraduates Work Experience : Candidate must have at least 12 months of BPO / CSR experience Candidates with experience in Finance or Banking industry Excellent written and verbal communication skills Must...