Get new jobs by email
- ...and Responsibilities: Solution Design & Delivery Lead the design and implementation of ServiceNow Customer Service Management (CSM) solutions following industry and platform best practices. Configure and customize CSM applications including Case Management Agent...
- Company Description Riskonnect is a global leader in integrated risk management software solutions. Our advanced technology enables organizations to anticipate, manage, and respond proactively to both strategic and operational risks. With over 2,000 risk professionals...
- ...CSM Leader- Manila (SaaS Solutions) High Level Job Description: Require an enthusiastic and a talented person who thrives in enterprise software sales and can: Be the Single Point of Contact for Customer Success in respective region in Philippines...
- ...Regional CSM Leader – Philippines (Manila) High Level Job Description: Require an enthusiastic and a talented person who thrives in enterprise software sales and can: Be the Single Point of Contact for Customer Success in respective region in Philippines...
- ...working Preferred Skills and Experience .Bachelor's degree in business, finance, or a related technical field .Six Sigma, PMP, CSM and/or other relative certifications Being You Diversity is a whole lot more than what we look like or where we come from, it's...
- ...the ServiceNow platform and its product lines, including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM Years of experience: At least 4 years of experience in ServiceNow development/architecture Additional skill/s: (nice to...
- .... Facilitate effective communication with our ethical hacker community. Collaborate closely with the Customer Success Manager (CSM) department. Innovate and develop security tools for internal and community use. Skillset Ability to find and reproduce web...
- ...looking for an experienced and dynamic Customer Service Manager to oversee the day-to-day operations of our customer service team. The CSM will be responsible for ensuring high levels of customer satisfaction, resolving issues efficiently, and driving a customer-first...
- ...sector is considered a strong advantage. Preferred Qualifications Additional certifications such as Certified Scrum Master (CSM) or SAFe Agilist. Experience working in a consulting, Big 4, or enterprise environment. Exposure to cloud technologies, DevOps...
- ...enhancing, and optimizing ServiceNow solutions across multiple modules, including ITxM (ITSM, ITOM, ITBM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), Integrated Risk Management (IRM), Security Operations (SecOps), and Strategic Portfolio...
- ...Qualification: At least 3 years experience as a Scrum Master applying Scrum principles Certified Scrum Master (CSM) , PSM , or equivalent Scrum certification ( Required ) Proven experience working as a Scrum Master or Agile Coach Strong understanding of Scrum...
- ...and Zephyr . Experience working in the Life Insurance industry . Relevant certifications such as: Certified Scrum Master (CSM) PMI-ACP SAFe Agilist or equivalent Agile certifications PREFERRED QUALIFICATIONS Strong understanding of data...
- ...cases ~ Knowledge in Web Technologies (XML, HTML, # JAVA Script, etc.) Will be essential. ServiceNow implementation of HRSD/CSM module ServiceNow upgrade hands-on Very good knowledge of the ITSM process Work with global ServiceNow team to implement the...
- ...teams and healthcare operations staff with the ability to bridge technical architecture and operational requirements . ~ PMP, CSM, or similar preferred. ~ Experience with EHR integration , API-based health data exchange, and medical record workflows....
- ...expired) Ensure executed documents are stored correctly and accessible Support handover documentation from sales to delivery / CSM Coordination & follow-up Schedule and coordinate meetings, demos, follow-ups, and action items between sales, technical, and client...
- ...ServiceNow Developer to design, develop, and implement solutions within the ServiceNow platform, focusing on the Customer Service Management (CSM) and IT Service Management (ITSM) domains. The ideal candidate will have a strong background in ServiceNow development, scripting,...
- ...user stories and acceptance criteria. ~ Excellent facilitation, communication, and collaboration skills. ~ Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or similar certification is a plus. ~ Familiarity with tools such as Azure DevOps, Jira, or similar...
- ...network capability. Key Responsibilities Managed Services Operations : Provide ongoing support for ServiceNow modules (ITxM, CSM, HRSD, IRM, SecOps, SPM), including incident resolution, problem management, service request fulfillment, and change management. Integration...
1200 $
...Director in ensuring client deliverables meet Fountain Forward's standards. Participate in tri-weekly pod calls for alignment across CSM, Analytics, Search, and Ads. Required Skills & Qualifications ~2 –5 years of project management experience. ~ Strong...- ...related course Preferably with someone who has a certification in the following: Project Management (PMP, Prince 2), Agile/Scrum (CSM, PSM), or any related licenses Solid experience in Project Management and Change Initiatives Able to translate data/insights into...
- ...~ Excellent knowledge of Scrum techniques and artifacts. ~ Recognized industry-standard certification as a Scrum Master (CSM) / Professional Scrum Master (PSM). ~ Extensive understanding of software development, testing processes, and analysis techniques...
- ...principal engineering and maintenance) NICE TO HAVE ● Prior agency/services experience ● Experience with Github ● Certifications such as ScrumAlliance - Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), PMI Agile Certified Practitioner (PMI-ACP)...
- ...direct experience managing technology-related projects. ~ Project Management Professional (PMP), PRINCE2, or Agile certification (e.g., CSM) strongly preferred. ~ Proven track record of delivering complex projects in a fast-paced, mission-oriented environment. ~...
- ...Unit test cases Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. ServiceNow implementation of HRSD/CSM module ServiceNow upgrade hands-on Very good knowledge of the ITSM process Work with global ServiceNow team to implement the...
- ...Proficient in using SAP for customer service operations required Experience in using Dynamics or similar customer service management (CSM) systems Proficiency in Microsoft Office Suite, particularly Excel and Word Communication & Interpersonal Skills Excellent...
- ...Present a self-made presentation deck on the following topics: 'What is a Customer Success Manager' 'How to Be a Successful CSM' This simulation will be used to assess facilitation skills, structure, clarity, and relevance of content Preferred Skills:...
- ...Role Bachelor's degree in Computer Science, Business, or a related field; or equivalent work experience. Certified Scrum Master (CSM) or equivalent Agile certification. 3+ years of experience as a Scrum Master in an Agile environment, with demonstrated experience...
- ...summaries, and recommendations for the wider team and CS leadership. ~ Collaborate with cross-functional teams (Ops, Product, Billing, CSM) to validate causes and inform solutions. ~ Track progress of improvement actions and surface blockers or risks to leadership....
- ...Qualifications: Degree in Computer Science, IT, or related field (preferred). Scrum Foundation Certification and Certified Scrum Master (CSM, SAFe). Understanding of Agile metrics and analytics. Effective communication and risk mitigation skills. Preferred...
- ...development are encouraged, consider Deltek as the next step in your career. Position Responsibilities The Customer Success Manager (CSM) is responsible for building and maintaining strong customer relationships to ensure the successful adoption of Deltek's SaaS...