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- ...companies in the USA, with a strong call center footprint and operations that extend... ...e-commerce, and financial services. Our contact centers are powered by both on-site and... ...professional and customer-focused Contact Center Representative to join our team. In this role, you...
- ...companies in the USA, with a strong call center footprint and operations that extend... ...e-commerce, and financial services. Our contact centers are powered by both on-site and... ...for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center...
MCI Careers
City of San Fernando, Pampanga2 hours agonew - ...companies in the USA, with a strong call center footprint and operations that extend... ...e-commerce, and financial services. Our contact centers are powered by both on-site and... ...difference Join our team as a Customer Service Representative , where you'll play a key role in...
- ...companies in the USA, with a strong call center footprint and operations that extend... ...e-commerce, and financial services. Our contact centers are powered by both on-site and... ...difference Join our team as a Customer Service Representative , where you'll play a key role in...
- ...products and services that help people, businesses and governments realize their greatest potential. Title And Summary Manager, Contact Center Overview The Contact Center team is seeking an experienced Manager to further develop our customer experience strategy by...
- ...This Role Manages the departmental operations for the call center. Interacts with client leadership requiring issue resolution. Oversees... .... Manages call list including verifying tracking processes, contact attempts, etc. Resolves systems problems that may affect...
- ...world's most challenging problems If so, lets talk. Your Role And Responsibilities Provides quality customer service on every contact. Receives inbound queries from customers (calls, chats, emails). Clarify to obtain full understanding of what information is...
- ...Preferred Education Bachelor's Degree Required Technical And Professional Expertise ~1-2yrs of relevant work experience in a call center ~ Excellent written and verbal communication and interpersonal skills. ~ Knowledge in MS Office applications ~ Strong...
- ...Job Description The Customer Service Team Member is the first point of contact for customers, for delivering exceptional service and support. This role involves handling inquiries, resolving issues, and maintaining customer satisfaction across various communication...
- ...additional responsibilities. Conceptualize and implement internal rewards or employee programs within the unit for retention & growth. Contact point for the business on any issues and/ or concerns and proactively provide solutions. Manages internal updates/communication...
- ...Support IVR messages, voicemail scripting, and urgent recording updates using TTS and/or wave files. Manage user accounts in contact center systems, including access control, skills, queues, and profile updates. Configure and monitor outbound dialer campaigns end-...
- We are looking for a highly experienced and strategic Contact Center Management Head to lead multi-channel customer service operations for a major organization. This role requires a proven leader who can manage large teams and outsourced vendors while driving customer...
- ...world's most challenging problems If so, lets talk. Your Role And Responsibilities Provides quality customer service on every contact. Receives inbound queries from customers (calls, chats, emails). Clarify to obtain full understanding of what information is...
- Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible...
- ...performance. As part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and knowledge/experience on Google Gen AI product suite like Vertex AI...
- ...assist in their professional development. Professional & Technical Skills Required Skill: Advanced proficiency in Genesys Contact Center Operation. Strong understanding of software development methodologies and best practices. Experience with modern...
- ...Work Schedule: Dayshift Location: Mandaluyong Industry: Media Industry The Contact Center Management Head leads and supervises all aspects of customer care, including handling escalations, fulfillment, technical field support, and branch or customer experience...
- ...safety experience) * non degree + 6-7 years relevant experience** (or 4 years safety experience).* ~ Experience in managing call center operations is preferred. ~ Degree preferred (but not necessary) to be in one or more of the following disciplines: ~ Biological...
- ...Framework: Leading-edge expertise in implementing multichannel center applications using Genesys tools including Composer, Designer,... ...to excel at the role: • Ability to use technical exposure to contact center and overall customer service areas: In depth understanding...
Accenture
Taguig14 days ago - ...Code (specifically Terraform). On-premise server administration, management, and security patching. Strong knowledge of contact center technologies and architecture. Proven ability to lead technical projects and resolve complex, systemic issues. Desired Qualifications...
- ...Job Overview The Medical Contact Center Sr. Specialist will be responsible for responding to medical information queries, product quality complaints, and any general queries that may be received via the Medical Contact Center. Summary Of Responsibilities Receive...
- ' style='display: inline-block; line-height: 1; vertical-align: bottom; padding: 0px; margin: 0px; text-indent: 0px; text-align: center;' Company: Dialpad Location: Pasig, Manila, Philippines Posted: Friday, January 2, 2026 Job Description About Dialpad...
- ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.... ..., telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents,...
- ...of data processed. All other duties as needed or assigned. Qualifications (Minimum Required) ~1 year or more of VOICE call center experience ~ Must be have completed a bachelor's degree in health sciences e.g. Pharmacy, Nursing, Physical Therapy, Medical Technology...
- ...About the Role We're looking for a confident, reliable, and tech-savvy Call Center Representative to join our team. In this role, you'll use a variety of communication platforms to engage with leads via SMS with the goal of scheduling in-person appointments. You'll manage...
- ...performance report. Responsible for any amendment on orders (i.e. Delivery address, contact details, deadline) to meet the target SLA Will have some specific task to the Call Center like specialization of accounts/customers or added reporting modules. ประเภทพนักง...
- ...to hear about the companys wide range of trading education programs. Responsibilities Will Include (but Not Be Limited To) Contacting potential or existing customers to inform them about a product or service Hunt for business opportunities through a high volume...
- ...Job Title: Call Center Agent (Onsite Mabolo, Cebu) One-Day Hiring Process | Virtual Interview via Zoom Job Overview We are seeking dedicated Call Center Agents / Customer Service Representatives to join our growing team in Mabolo, Cebu . This role is ideal...
- ...required. Must possess excellent customer service skills. Call center experience is preferred. A very friendly and helpful... ...attentiveness and a focus on resolving issues efficiently on the first contact. Organizational Relationships Reports To And Direction...
- ...realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Contact Centre Service and Sales Representative – UK Contact Centre. In This Role, You Will Answers (or makes) phone calls from our HSBC customers in a...
