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- ...helping some of the world’s fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic... ...Promoter Score of 75 reflects our commitment to excellence and client satisfaction. But what truly sets us apart is our culture....
- ...Customer Service Representative (CSR) Full-Time Remote (EST) Apply here: Were looking for a proactive and empathetic Customer Service Representative (CSR) to join our team and support our self-serve product this critical role youll be the front line of our customer...
- ...Job Responsibilities: • Handle and respond to all customer inquiries via inbound calls and email • Provide excellent customer service through active listening • Work with confidential customer information securely • Aim to resolve issues on the first call by being...
- ...administers the business processes related to client onboarding, offboarding, reporting, and... ...accuracy, maintaining and fulfilling service level objectives with best practice and... ...sense of accountability by effectively representing the supported product during client and...
- ...Development, Product Management, and/or Operations teams Stay current with industry and client trends and maintain a strong knowledge of Visa products and services. Represent complex customer change requests, system or operational requirements, negotiate and manage...
- We are looking for Customer Service Representatives to join our team and provide top-notch support to our clients’ customers. In this role, you will manage inquiries, offer solutions, and ensure a seamless experience for every customer interaction. Key Responsibilities...
- Communication is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently...
- ...payment networks including Visa. Today Cybersource offers a full-service payment management platform for eCommerce merchants combining... ...technical liaison for Cybersources Premier and Enhanced Enterprise clients. Premier Clients who meet our criteria are assigned a name...
- Job Description Team Summary The Client Services team provides industry-leading operational support to Visa’s clients around the world... ...standards are met and that the client perspective is represented within the organization. Partner with Account Executives...
- ...Client Success Operations Manager Position Type: Full-Time Location: Remote Apply here: the Role We are looking for a... ...appropriately. Collaborate with internal support teams to close gaps in service delivery. Issue Resolution & Mediation Anticipate...
- ...RESPONSIBILITIES: • Handle and carefully respond to all customer inquiries via inbound calls and email • Provide excellent customer service through active listening • Work with confidential customer information in a secure manner • Aim to resolve issues on the first...
- ...The Client Care Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with our Visa Commercial Solutions and Visa Direct products. As a Client Care Associate...
- ...The Managed Services Change Excellence (MSCE) team plays a pivotal role in enhancing client experience by overseeing and driving initiatives aimed at process improvement and technology implementation. Our professionals are responsible for managing change acceptance initiatives...
- ...proactive and strategic Channel Strategy Analyst to join our Visa Client Care Operations team. Youll develop and optimize channel... ...Knowledge of CRM platforms Genesys and broader Payments/Financial Services industry practices. ~ Moderate experience in Business Process...
- ...started. About the Role: Sales Intake Representative As a Sales Intake Representative,... ...first point of contact for prospective clients, providing a friendly and informed... ...crucial role in delivering premium legal services to clients during one of the most critical...
- ...Were looking for a Channel Strategy Consultant to join our Client Care Operations team. Youll develop and implement channel strategies tailored to our business needs build strong business relationships and lead projects to boost operational efficiency and client satisfaction...
- ...Responsibilities: Administer business processes related to client onboarding, offboarding, reporting, and ongoing management of clients... ...‑quality work to ensure an excellent client experience, meet service level objectives with best practices and processes applied....
- ...administers the business processes related to client onboarding offboarding reporting and... ...in a 24x7 support model using shared services best practices to exceed client and internal... ...via phone email and live chat. Represent supported products in client and stakeholder...
- ...As a Sales Development Representative (SDR) specializing in Outbound Sales at CrewBloom, you... ...will be to identify and engage potential clients through proactive outreach strategies,... ...Continuously learn about our products and services to confidently convey their value to...
- Job Description We are seeking a results-driven Industrial Engineer to analyze, design, and optimize client service processes in order to enhance client satisfaction, efficiency, and quality. This role will focus on mapping and evaluating existing workflows, designing...
- ...Responsibilities: Collaborate with stakeholders in Managed Services to identify challenges and coordinate process improvement initiatives... ...collaborating with product owners to assess impacts on Client Care and drive related process and documentation updates. Communicate...
- ...As a People Services Coordinator you will be responsible for supporting the business and our employees through the timely and consistent completion of quality 1st line transactional HR activities. Reporting to the People Services Team Leader you will be part of the...
- ...teams integrate and work best together to support the achievement of company goals. Impact Impacts team through quality of service and sharing of information. Proposes improvements to work procedures and practices to improve efficiency. Leadership Serves...
- ...for Amazons corporate employees providing seamless end-to-end services and friction less on-site technical support ensuring productivity... ...Windows Mac and/or Linux - 2 years of experience with client server and network services DNS DHCP OSI Model and TCP/IP - 2...
- ...improving the employee experience. Candidate Profile: Engage with customers in a friendly manner. Job Objectives: To maintain service in order, timeliness, and cleanliness. To provide good customer service, take orders, and deliver food. To provide the best...
- ...accomplish work. Impact Impacts team through quality of service and information provided. Follows standardized procedures... ...Tracks and reports business-critical project and people metrics for client operations. Finalizes the intercompany reconciliation...
- ...POSITION SUMMARY: The Pre-Cruise Service Agent at Celebrity Cruises is part of a dynamic Global Contact Center responsible for delivering exceptional service and creating memorable vacation experiences for our customers (both direct guests and travel partners.) Pre-...
- ...process by advising participants on plan provisions. Responds to client-specific inquiries including telephone and web correspondence.... ...guidance. Advocates for participants to coordinate benefits services and payments with outside providers and vendors. Explains...
- Description Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to support the business and perform technical work. Requires vocational training certifications licensures or equivalent experience...
- ...As a client service representative, you’ll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You will help resolve...
