...troubleshooting on client's workstations.
Provide first-level technical support and preliminary investigation for customer issues and service requests.
Respond to customer inquiries via chat, email, and phone.
Manage and track customer issues.
Daily checking...
...looking for great employees to join us!
Position Overview
Supports to Payments Sales pre and post merchant account setup.
A... ...customer issues in a timely and accurate way, via phone, email or chat.
Identifies customer needs and provides training for customers...
...back to you regarding interview process.
Role: Payments Support specialist
Exp:0-1year
Location: Cebu
CTC: As per norms
Notice... ...outbound official channels of communication (e.g. email, IM chat, phone, live, etc.)
Identifying the issue by successfully...
...level 2 and 3 technical analysis to clients to include general troubleshooting, event logs, analysis, various system settings.
Support implementation of project as needed.
Assist other departments with technical assistance and information as needed.
Provide remote...
We are seeking an experienced Technical Support Specialist to join our team and provide exceptional technical support to clinical facilities, healthcare providers, and internal staff. The successful candidate will be responsible for resolving technical issues and providing...
Job Title:
Specialist, Operations Support
Job Description
Location:
PHL Cebu City - Cebu Exchange Tower, Salinas Drive, Cebu IT Park, Lahug
Language Requirements:
Time Type:
Full time2024-02-29 If you are a California resident, by submitting your information, you...
Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and ...
Urgently Hiring!
We are in need of Chat Agents for Retail Account, work on site in Cebu
Qualifications
at least HS/SHS graduate
at least 18 years old and above
at least with 6 months of BPO/Customer Service Experience
must be fully vaccinated
must have...
...WHAT IS YOUR ROLE
The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving... ...YOU DO
Answer customer questions over email and live chat.
Deliver excellent customer service to our customers....
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose...
...Job Summary: The position is responsible for providing support towards the fulfillment of RSM's strategy and execution of its programs.
Administer the stakeholder management system of the BU. Monitors the BUs performance in relation to its stakeholder management objectives...
...ready to hop on this exciting ride with us and help us achieve our mission?
Job Description
Your primary responsibility is to support the fast-growing Customer Success Management (CSM) team by reliably maintaining and improving business reports and processes.
Our...
...Consumer Support Specialist
Job Qualifications:
•College Graduate with Minimum 2 years of professional experience in a direct to customer service or support environment
•Willing to work on-site and on night shift
•Should have excellent communications skills,...
...great employees to join us!
Position Overview:
The Customer Support Representative will be responsible for enhancing each customer's... ...and promoting overall value of eServices.
We would like to chat if you have...
Education & Experience
Candidate must...
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose...
...Call Center Agent- Technical answers / follow up on inbound calls, chats, and emails from customers to provide a high level of service,... ...procedures.
Follow outlined procedures as they pertain to support team guidelines.
Perform other functions as assigned by management...
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose...
...your life and relocate abroad. Welcome to a future where possibilities are boundless!
Job Description
The Reimbursement Support Specialist is responsible for reviewing the claim status in portals and initiating phone contact with insurance carriers to verify and...
...innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our... .... Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000...
...will be a variety of tasks and disciplines ranging from customer support emails, social media responses, order monitoring, data... ...issues
Communicating with customers in person, through email or chat, over the phone, or on social media
Referring customers to superiors...
...with a team that are collaborative and support one another to succeed as a team not individuals... ...Employee Experience Contact Centre of 7 Specialists and 2 Leaders, operating a 24/5 service... ...to our Onehub technology via phone or chat interactions.
Each day, our team go...
...Job Description:
We're looking for an experienced Software Engineer who will be working in support of a PHP application. You will be working with current application support and reacting to P1 / P2 / P3 events.
We're looking for someone who is highly adaptable and...
...have clear conversational English, no heavy accent or pausing to think of English words constantly
Must have prior experience supporting US or Australian customers
Must have worked in a collections or retention role in the past
Must be able to meet daily collection...
Hi! We're Smartsourcing, looking for an Accounting Specialist who can work with us full-time and on-site !
Earn up to P28,000!... ...Cebu City, Cebu
As an Accounting Specialist,
You will be supporting Smartsourcing's Finance team in processing payments, updating...
...Hi! Weâre Smartsourcing, looking for a Concierge Specialist who can work with us full-time and on-site!
Earn up to P35,000!
This... ...As a Concierge Specialist ,
you will provide essential support to our clientâs success teams, agency customers, service...
...We currently have exciting opportunities for Software Support Engineers to join our expanding team at our offices in Cebu City, Philippines
Role Description
A Frontline Support Engineer works as a technical resource within our Customer Support organization to resolve...
...We are looking to hire a highly motivated and experienced IT Specialist who will be responsible for installing and maintaining network... ...related applications operations and maintenance;
# User Support and Consultation
# Performs accurate and timely documentation...
...Partner of the Year and headquartered in Jersey City, New Jersey.
Role Description
This is a full-time hybrid role for a Project Support Engineer at AvePoint. The Project Support Engineer will be responsible for daily tasks related to project support, providing...
...merges seamlessly
???? Navigating the position: Database Specialist
Embark on an exciting journey with Ocean Technologies as a... ...up to date with the latest cloud data technology.
Produce supporting documentation, such as specifications, data models, and relations...
...Job Title: HUMAN RESOURCE SPECIALIST-LABOR and COMPLIANCE
Work Arrangement: ON-SITE Work location: Qualfon Cebu (Skyrise 3 Bldg., Cebu... ...Labor Compliance aids with and provides HR Administrative support to the Global Person Office Leadership Team, consisting of senior...