...Customer Support Analyst (Compliance support agent for rodgers )
The Compliance Support Agent is a key position in our Customer Success team. In this position, your execution of document intake will provide customers with a high level of impact to our shipper customers...
...L2 Helpdesk/Technical Support Specialist
Diverse role / Autonomy. Being quite a diverse role, you won’t get bored! You will be responsible... ...quality technical support to our clients via telephone, email & chat;
Hardware and software provisioning (run-up) for client...
...You will be directly supporting several Clients' Business Development Managers, as well as assisting general accounts.
Your daily activities will include, but are not limited to the following:
Producing quotes as requested by the sales team and customers...
...MANAGEMENT INFORMATION SYSTEM AND SHIP OPERATIONS SUPPORT ASSISTANT
1. Purchase Requisition
a. Responsible for input of vessel/purchase requisition in EBT system b. Requesting of unavailable material codes in EBT system
c. Checking of purchase requisition versus...
...and functional questions, and user configuration testing;
Log customer interactions into CRM system;
Create and escalate support tickets to the development team;
Communicate with quick turn-around response time via phone and email (in accordance with SLAs...
...professionals across 11 delivery centers in the Philippines, MicroSourcing remains the country’s largest offshoring solutions provider. Sales Support Associate, be 100% YOU with MicroSourcing!
A Sales Support Associate is expected to:
Entering financial data into...
...Location: Eastwood, Libis, QC
Offer: Can offer up to 50k package (depending on your qualifications)
A Logistic & Sales Support Specialist is expected to:
● Process and manage drop ship orders, ensuring timely and accurate handling
from order receipt to...
...Take direction from the Tier 1 Support Specialist and work with the Support Team to maintain relationships with each of their assigned accounts and take responsibility for resolving issues and servicing the client's needs. Duties and Responsibilities:
Provide...
...centers in the Philippines, MicroSourcing remains the country’s largest provider of offshoring solutions. Compliance Administration Support, be 100% YOU with MicroSourcing!
A Compliance Administration Support is expected to:
This position is responsible for...
...player that focuses on the dairy industry and its uniqueness. Essential Duties and Responsibilities
Provide direct support to users of Ever.Ag’s FieldAlytics application (both web and mobile platforms)
Solve diverse set of system issues (from customers...
...client:
Work schedule: Dayshift
Office: Eastwood Libis, Quezon City DUTIES AND RESPONSIBILITIES
Provide remote support and troubleshooting for operating hotels as the second point of contact for all system and application issues.
Commence a 2-week...
...Description:
Respond and action tickets logged through our service management tool Jira and keep within our SLA’s;
Provide support for our Retail Point Of Sale systems and it’s peripherals;
Windows Desktops – All versions;
Windows Servers products...
...Reservations Agent
Day Shift
Onsite
Global One, Eastwood, Libis, Quezon city
FINANCIAL RETURNS
• Maximise rooms revenue through upselling of rooms and hotel facilities, while making reservations.
• Champion accurate and timely rate...
Contact Centre Agent
Internal Customer Service for Pilot Employee Training Resources and Administrative Tasks
...An Intermediate Sales Agent is expected to: • Outbound calling to a list of clients to discuss the usage of products and services to increase the customer's comfort level with the product, and increase product use
• Utilize a Consultative Selling Approach to position...
...insurance companies and clients.
Maintain and update CRM databases with accurate and timely information post-calls.
Provide support in various virtual assistant duties as required.
What's in it for you?
Competitive Total Rewards (Compensation,...
...centers in the Philippines, MicroSourcing remains the country’s largest offshoring solutions provider. Flight Booking and Ticketing Agent (Intermediate), be 100% YOU with MicroSourcing!
A Flight Booking and Ticketing Agent (Intermediate) is expected to:...
...identification and escalation of major incidents using the approved IT escalation processes.
Document all work performed through a support ticketing system and effectively track and route incidents to the appropriate teams within IT.
Perform network administration...
...Job Opening
Be a world-class Call Center Agent with the Best - Join CONCENTRIX BRIDGETOWNE - Open to HIGH SCHOOL graduates with or... ...clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the...
Job Qualifications
REQUIREMENTS:
- 6 months call center experience
- SH/SHS Graduate
- Basic computer navigation skills
-Excellent Communication skills
Perks:
- Competitive salary package, company bonuses, and performance incentives
- Night differential...
We are hiring Customer Service Representatives who can start ASAP!
Location: G/F Tera Bldg., Bridgetowne Libis, Quezon City
Salary Package: 15k-20k basic + 2,000 non taxable allowance + incentives!
Accounts available: Shipping & Logistics or Banking and Finance...
We are urgently looking for Customer Service Representatives!! Walk-In process| NON VOICE| WORK ONSITE!
Account: NON VOICE
Salary Package: 15K-20K
Work Set-Up: Onsite
Location: Libis, QC
Schedule: Night Shift
Qualifications:
College Graduate of Accountancy...
...resolving technical issues from being the initial point of contact, diagnosing and resolving 1st level of support.
Engaging with the customer via phone, email and chat remote support
Troubleshoot system problems such as end user desktop, application, mail delivery...
...Verification Specialist with at least 6 months of Back Office Support experience. The specialist must communicate with support providers... ...other individuals as required via an outbound call, email, live chat and SMS to assist support providers in completing the sign-up...
...The Senior Team Lead Pioneer role will involve supporting an established team of billing agents and team leads, learning our processes, and adding to documentation databases. You will assess our workflows and documentation strategies and both identify and execute process...
...implementing crucial employee engagement initiatives, employee support, onboarding, and workforce planning. YOU are the kind of person... ...communications across all departments in a company of both US and Filipino agents. Keeping a pulse on the needs and satisfaction of employees....
...Riskified Clients and decide if to reject/accept/request for more information.
The decision is done based on few basic criteria
Agent will refer to a handbook guide with the list of all criterias as well as exceptions list to make a decision.
For the most part...
40000 Php
...responsibilities will include:
Designing and implementing scalable and reliable cloud infrastructure solutions
Managing and supporting cloud-based environments, including infrastructure as a service (IaaS) and platform as a service (PaaS)
Ensuring the security and...
Octal Philippines, Inc.
Libis, Quezon City, Metro Manila
a month ago
...identification and escalation of major incidents using the approved IT escalation processes.
Document all work performed through a support ticketing system and effectively track and route incidents to the appropriate teams within IT.
Perform network administration...
...of responsibility and ensure compliance with Work Health and Safety requirements.
Manage the RVS Commissions program with the support of the wider business team.
Power BI reporting and maintenance of the Excel based templates to support current and future Power...