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- The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent...
- ...Qualifications: College graduate with a Bachelor's degree At least 2 years of relevant experience as an Assistant Manager or Supervisor Strong computer skills, including advanced MS Office proficiency Excellent people management and performance coaching...
- singlePosition View All Jobs Hybrid Supervisor Call Center Training Manila, Philippines Find out how well you match with this job Job ID JR114673 The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose...
- ...JOB SUMMARY: The Call Center Supervisor is responsible for overseeing the daily operations and performance of the Call Center team, including Call Center Agents and Team Leaders (TLs). The supervisor ensures that all customer inquiries—primarily from social media platforms...
- ...About the job Store Supervisor/ Assistant Supervisor - RTM - Digos Business Center (DGBC) Qualifications Candidate must possess Bachelor's/College Degree in any field. Required language(s): Filipino, English 5 Year(s) of working experience in Retail Industry...
- ...Overview The IT Service Center supports Cardinal Health by overseeing the development delivery and operation of computing and information... ...Minimum experience: At least 2 years as an IT Supervisor or Manager preferably in Service Delivery or Support Desk. Preferred...
- ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries... ...plus a dependent Rank & File: ₱100,000 coverage Supervisors/Managers: ₱120,000 coverage ~ Dental Coverage In-house...
- ...address the quality of new hires Ensure alignment of quality standards across teams and geographies. Develop and train QA Supervisors including weekly coaching and all administrative duties Responsible in handling and resolving roadblocks for the team at large...
- ...Leads the Auto Care and Retail Contact Center Operations within the bounds of company policies and practices which includes planning, organizing, and controlling operations to ensure exceptional customer service delivery and develop strategies to meet service level standards...
- ...identity access management, Microsoft Intune, Security Operations Center (SOC) practices, and other relevant security measures.... ...judgment. Communication: Must be able to clearly communicate with supervisors, peers, team and vendors, and able to succinctly get the point...
- ...Job Title: Operations Supervisor Account: Insurance Salary: 40-42K Work location: On-site at Alabang Shift Schedule: GY SD:... ...management, or policy servicing •Minimum 2–3 years of contact center experience, with at least 1 year in a leadership or supervisory...
- ...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries... ...plus a dependent Rank & File ₱100,000 coverage Supervisors/Managers ₱120,000 coverage ~ Dental Coverage In-house...
- ...Coverage plus a dependent Rank & File: ₱100,000 coverage Supervisors/Managers: ₱120,000 coverage ~ Dental Coverage In-house... ...business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general...
- Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners...
- ...thinking organization, apply now. We are currently seeking a BPO Supervisor to join our team in Metro Manila, Quezon (PH-QUE), Philippines... ...new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material....
- ...fast-paced, dynamic environment FUNCTIONS (DUTIES AND RESPONSIBILITIES) Team Leadership and Development The Call Center Manager will be responsible for building and maintaining high-performing teams through: Creating and implementing comprehensive...
- Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners...
- Key Responsibilities • Act as the first line of support for customer issues and service requests. • Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication. • Accurately document all incidents and actions taken in...
- We are looking for a Call Center Coordinator to be the first point of contact for our customers. In this role, you will handle incoming support calls, create and route support tickets, coordinate technical support schedules, and assist with administrative workflows that...
- ...Requirements (Education, Experience, Skills): Bachelor's Degree holder At least 2 years of experience as a Training Lead/Supervisor in the call center industry is required. Proficiency in communication, planning, leadership, coordinating, and coaching is required....
- ...Call Center Representative 100% Remote / Part-Time and Full‑Time Schedule Available / Customer Service Focused Are you passionate about helping people and delivering outstanding service We're hiring a Call Center Representative to be a key driver in connecting...
- ...Job Summary Operations Supervisor will manage and assign daily work of staff and over-all campaign to deliver service effectively and... ...lead role with remote team management experience. Has call center experience Ability to learn quickly and grasp product and process...
- ...Role Supervisor, Workforce Main Objectives and Duties Call Center Roster / QFN Database Ensures meeting clients' requirements in terms of distribution and scheduling Informs everyone concerned of any changes Client Communication Initiates constant calibration...
- ...Job Description Contact Center Team lead The Customer Service Team Leader supervises and guides a team of customer service representatives for high-quality service delivery. This role involves monitoring performance, coaching team members, resolving escalated...
- ...CALL CENTER AGENT (ON-SITE BATANGAS CITY) Starting salary package for Probationary: PHP 15,500 - PHP 16,500. Starting salary for Freelance Setup: Up to PHP 18,900 per month. (Please apply only if the salary offer meets your expectations.) *Option to choose between...
- ...observed malfunctioning of the units to the Operations and Control Supervisor for proper action ~ Ensures that critical alarms captured... ...Related Tasks Maintains cleanliness at the national control center work area. Complies with company policies and procedures, safety...
- ...Job Title: Call Center Agent Work Arrangement: Remote (Philippines) Job Type: Full time Work Location: Philippines Outbound calls for surveys, lead generation, event invitation and/or sales Inbound calls to resolve customer queries or close lead/sales...
- ...strategy for future mitigations People Act as the direct supervisor for all your direct reports Ensure the goals and objectives... ..., training and time off Coordinate leave requests across centers to make sure the team has sufficient coverage for the work....
- SOC Analyst We are looking for a SOC Analyst / Systems Administrator to join our cybersecurity and IT operations team. This on-site role involves monitoring security systems, managing servers, and ensuring network and system safety . Must-Have: SOC Analyst...
- ...tracking purposes. Essential Job Functions Selling and Customer Support Activities Achievement of Sales goals and Contact Center metrics Contributes to team achievement of service metrics and all Contact Center goals Manages all calls in a professional,...