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- ...able to respond to a difficult situation that requires tact and diplomacy. Must exhibit good decision-making when working on complex casework and making exceptions during new business processing. Must exhibit the ability to prioritize work, maintaining service standards...
- ...Application Training Prescribed progress milestone review Daily and weekly reporting to management Random QA of trainees' casework Updating of modules on need basis and contribution of learning materials as needed Other duties as assigned by leadership (...
- ...under the CRP process. To fulfill this dual mandate, the CRP operates through three interlinked workstreams: Compliance-focused casework — investigating eligible complaints and determining whether ADB has complied with its safeguard policies. In-reach and outreach...
- .... Own catalog quality standards: titles, bullets, backend fields, images, A+, variations, and related assets. Manage Amazon casework and compliance needs (item details, suppressions, policy issues) until resolved. Maintain a clean production tracker (owners, status...
- ...customers dealers and installers. This position involves working within our contact centre (primarily inbound) and completing client casework in Salesforce in line with policies and procedures. About the Role: This is a full-time role (40 hours per week) on a...
- ...time queue management case assignment and prioritization Handle escalated claims and engage internal partners as needed Manage casework to identify high-risk transactions and proactively engage clients Enhance client experience and case handling through effective...