18000 Php
...Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and...
Metacom - BPO INDUSTRIES
San Fernando City, La Union
a month ago
...this role, you handle inbound and outbound calls, helping to support customer service,... ...the customer
Utilize knowledge base and training to accurately answer customer questions while... ..., or administrative support in a contact center environment
State or Federal work...
Pampanga, PH
Full-Time
Job Title Call Center Agent ( Collections Specialist)
Job Type Full Time; Graveyard Shift
Location San... ...activities and account statuses to the management team.
Training Stay updated on industry trends, company policies, and collection...
...your career here. With our industry-leading training, you are sure to grow. We offer many... ...with the managerial team
Ensure first call resolution through problems solving and effective... ..., or administrative support in a contact center environment
State or Federal work...
LIMITED SLOTS only!
Join our permanent WFH set up!
Open for candidates residing in the North (Ilocos, Tarlac, Baguio, La Union, Nueva Viscaya, Nueva Ecija, Quirino, Pangasinan and Aurora)
Qualifications
1 Year of Customer Service Experience (BPO or non-BPO).
...
Hiring
SD: March 4,11
Salary Up to 16600
Qualifications
1 Year of Customer Service Experience (BPO or non-BPO)
Minimum of 2 years in college
Must have an internet connection of at least 25 mbps
Willing to do on-site training for 6 weeks
Horario: lunes a jueves de 09:00 a 18:00 horas y viernes de 09:00 a 17:00 horas.
Fundación Hogar de Cristo, en el marco de la ley N° 21.015 que incentiva la inclusión de personas con discapacidad al mundo laboral, busca proveer el cargo de Profesional apoyo social personas...
...staff by recruiting, selecting, orienting, training, coaching, counseling and disciplining... ...and has nine customer contact management centers, IT services, and business process outsourcing... ..., MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent...
...administrative duties
Answer emails and phone calls
Provide real-time scheduling support... ..., including recruitment, hiring, training, compensation, promotion, benefits , social... ...outsourcing, staff augmentation, contact center customer services, and IT Services needs...
...employment, including recruitment, hiring, training, compensation, promotion, benefits ,... ...outsourcing, staff augmentation, contact center customer services, and IT Services needs... ..., MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent...
...projects, initiatives, and system enhancements as needed.
Conduct training sessions and workshops for employees on EHT benefits,... ...companies with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by...
...Develop and maintain standard operating procedures (SOPs), training materials, and documentation related to billing processes and... ...companies with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by providing...
...financial performance and operational efficiency.
Recruit, train, and supervise accounting staff, providing guidance and support... ...companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing...
...in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs... ...with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by providing...
...and achieve operational excellence.
Develop and implement training programs to enhance the skills and knowledge of team members.... ...companies with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by...
...issues, errors and downtime.
Prepare calling lists and load calling data into various... ...Possess The Below Qualities
Technical Training or Combination of Training and Experience... ...process outsourcing, staff augmentation, call center services , customer services, and IT...
...in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs... ...with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by providing...
...Bachelor's Degree or Equivalent Combinations of Training and Experience
2 years of accrual... ...outsourcing, staff augmentation, contact center customer services, and IT Services needs... ..., MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent...
...analysts, accountants, and clerical staff.
Provide guidance, training, and performance feedback to team members to support their... ...companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by...
...in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs... ...with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by providing...
...Management or equivalent combination of Training and Experience
2+ years experience in... ...or operations scheduling within a contact center environment
Strong analytical and problem... ..., MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent...
...documentation to facilitate future issue resolution.
Provide basic training to end-users on IT systems, applications, and best practices.... ...with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by providing...
...in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs... ...with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by providing...
...Professional qualification (CPA)
Minimum 5 years experience post training
Experience in systems and procedures
Logical, systematic... ...with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing...
...in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs... ...with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by providing...
...safety committees and departments to implement safety programs, training initiatives, and ergonomic solutions.
Stay informed about... ...companies with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by...
...in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs... ...with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by providing...
...meetings, summits from start to finish
Phone call screening, correspondence and document... ..., including recruitment, hiring, training, compensation, promotion, benefits , social... ...outsourcing, staff augmentation, contact center customer services, and IT Services needs...
...in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits , social and recreational programs... ...with business process outsourcing, staff augmentation, call center services , customer services, and IT Services needs by providing...
...Bachelor's degree or equivalent combination of training and experience
4+ years experience... ...frequency
Solid outsourced Contact Center and BPO management experience with inbound... ...process outsourcing, staff augmentation, call center services , customer services, and...