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- ...Description: Supervises and oversees the day-to-day activities of Call Center Coordinators. Ensures that all CCCs are properly monitoring and... ...Clients. Coordinates with Operations Managers / Directors, Team Captains, and associates of related Support groups to discuss...
- ...Required skills + qualities (technical): ~ Bachelor’s degree in any field ~1-2 years call center experience as a team leader or at least six months (6) experience within TIP as a Team Leader, specializing in Customer Care and / or Marketing...
- What You Will Do: Assist Customers: Help clients with inquiries, account information, and transaction processing via phone, chat, or email. Resolve Issues: Address customer concerns and resolve problems by following standard procedures. Maintain Records: Accurately...
Eastwood Job Portal
Negros Occidentalmore than 2 months ago - ...seeking a detail-oriented and experienced Tax Preparer to join our team. The ideal candidate will have a strong background in tax... ...client information and interact with clients through email and phone calls. • Use QuickBooks (Plus) for bookkeeping and data management....
- ...responsible for : Handling inbound calls and emails in a professional manner. Resolving... .... Working with various internal teams to ensure prompt and accurate order... ...track record of performance Join a market leader within Other Services Opportunity to make...
- ...Adhere strictly to all CMS phone/email compliance regulations. Handle both outbound and inbound calling projects efficiently. Transfer qualified leads to the sales team. Conduct light intake of prospect and client data. Daily Duties: Stay informed...
- ...friendly Tier 1 Technical Support Engineer to join our growing support team. In this role, you will serve as the initial contact for... ...• Set up follow ups for the day – We may need to do follow up calls (Tier2 advise) • Take calls – Fronliners in inbound calls. •...
- ...dedicated and enthusiastic Customer Service Representatives to join our team. You will be the first point of contact for our customers,... .... Key Responsibilities: Handle incoming customer calls, emails, or chats in a professional and timely manner Provide...
NEKSJOB CORPORATION
Iloilo6 days ago - ...are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders... ...school graduate with a diploma/certificate With or Without Call Center Experience Average to excellent English communication skills...
NEKSJOB CORPORATION
Bacolod City23 days ago - Urgently seeking a CSR(Work On-Site) Roxas City Benefits: Competitive Salary (14k-18k)Base Pay + Full Benefits Plus Performance bonus x2, Extra Bonus for Attendance Paid Training and allowances, FREE Smartphone w/ postpaid plan HMO coverage for you, your partner,...
LGC
Roxas City, Capiz7 hours ago - ...Participate in decision making and collaborating with the other IT teams in department wide projects. Plot team schedules and ensure that support coverage and on-call schedules are defined and communicated accordingly. Support ticket auditing is needed to ensure all of...
- Qualifications: At least High School Graduate with or without bpo exp Good English communications skills Willing to work in iloilo Amenable to work on a shifting schedule. Benefits: Company Christmas gift Health insurance Life insurance Opportunities for...
TASQ Staffing
Iloilo15 days ago - We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills. Minimum...
NEKSJOB CORPORATION
Iloilo23 days ago - An insurance verification (Team Lead) typically involves confirming a patient's health insurance coverage and benefits, obtaining necessary pre-authorizations, and ensuring accurate billing and claims processing. This role requires strong communication and organizational...
TMDPH INC
Iloilo27 days ago - ...products and services. Ability and desire to sell products; trucks and commercial vehicles. Perks to enjoy: Company initiated activities Health insurance upon regularization Sales Awards Sales Commission Leave Credits Company Team Building...
- ...our ability to drive revenue and increase profitability Vision Legacy & Impact 1,000 Revenue Barriers Surpassed Culture & Team 1,000 PPF Goals Achieved Financial Outcome $35MM in Revenue at 20% EBITDA Values Belief Proactive - We create change...
- ...We are seeking a detail-oriented Network Operations agent to join our team. This role involves managing network connectivity and troubleshooting issues to ensure seamless operations. Responsibilities include: Responding promptly to inbound alerts from monitoring...
- ...program and coordinates with Team Captains to ensure an efficient... ...Provides coaching and feedback centered around specific sales... ...sessions with Operations team leaders or ops managers to provide sales... ...utilities sectors. With global call center delivery capabilities,...
- Urgently Hiring! We are in need of Customer Call Representatives for BACOLOD SITE QUALIFICATIONS · At least HS/SHS graduate · At least 18 years old and above · Excellent communication Skills · Amenable to work on site and in shifting schedules · Must be fully...
TALENT OUTSOUCING CHANNEL SOLUTIONS
Bacolod City7 days ago - ...Management, Or Marketing course -Must have a proven sales track record and manage a particular district/region handling similar sales team set-up. Experience in using sales APPs whether internal or external. -Not more than 45 years old -Must be Iloilo or Bacolod-based...
Dempsey Resource Management Inc.
Western Visayas16 days ago - ...transaction monitoring of frontline agent's calls, e-mails, chat or any back office work... ...with the aim of helping Contact Center Operations in driving the consistency of... ...policies. Issues Incident Reports to the Team Leaders for red flag CSR behaviours and compliance...
- ...Our employees have spoken. Our purpose, team, and company culture are amazing and our Great... ...to 3pm at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport. What... ...ownership over resolving escalated or complex calls from customers. Whether it's getting...
- ...Supervisor works with the Workforce Manager and internal business leaders to determine corrective actions to mitigate events that... ...achievement of Service Level goals ● Reviews contact center trends, including call volume, call patterns, staff productivity, attrition...
- ...Orient Square 1600 Exchange Rd, Ortigas Center, Pasig, Metro Manila Job Description:... ...for a Social Media Specialist to join our team and help us connect with top influencers... ...maintaining relationships with Key Opinion Leaders (KOLs) to create powerful brand partnerships...
The Technical Consultant House
Negros Occidental14 days ago - ...proper time based on recent / historical call arrival patterns. Addresses issues or discrepancies... ...Management experience within the call center / customer service industry... ...Scheduling preferred. Preferred Skills Team player. Works with minimal supervision....
- ...Entry Agent , you'll be an essential part of our Data Enrichment team , contributing directly to the high-quality data we provide... ...for data management. Experience in an outbound/inbound call center, inside sales, or related sales/customer service is a plus....
- ...transformation department, including structure, team development, and governance models. -... ...methodologies. - Partner with C-suite leaders, regional heads, and functional units (e... ...Loan System) LPC (Lease System) NICE (Call Center Platform) Call Miner (Quality Assurance...
WHR Global Consulting
Negros Occidentala month ago - ...North Diversion Road, Dungon B, Jaro, Iloilo City (Beside Floor Center, above Polylite, across from Wilcon Diversion) Employment... ...are seeking a results-driven Manager to oversee and support our team leaders and supervisors. This role is responsible for ensuring...
Multipliers CORPS
Iloiloa month ago - ...and that the manpower complement is sufficient for the forecasted call volume. Ensures that everyone within the program strictly... ...Business or Business Management. Two (2) to three (3) years Call Center Operations, Customer Service, Business Process Outsourcing, or Telecommunications...
- ...Coordinates with Housekeeping, Room Service, Concierge, Guest Service Center and other departments with regards to guest requests, amenities... ...Staying Guest contracts on file. Conducts daily Courtesy Calls to in-house guests. Ensures the knowledge of all Room Types...
