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Search Results: 154 vacancies
- ...Description: Supervises and oversees the day-to-day activities of Call Center Coordinators. Ensures that all CCCs are properly monitoring and... ...Clients. Coordinates with Operations Managers / Directors, Team Captains, and associates of related Support groups to discuss...
- ...Required skills + qualities (technical): ~ Bachelor’s degree in any field ~1-2 years call center experience as a team leader or at least six months (6) experience within TIP as a Team Leader, specializing in Customer Care and / or Marketing...
- ...The Responsibilities: Manage a team of agents to achieve or exceed goals and key performance... ...and procedural items and handle escalated calls when needed. Assist in queue management... ...in coordination with the Global Command Center. Prepare and submit all required...
28000 Php
What You Will Do: Assist Customers: Help clients with inquiries, account information, and transaction processing via phone, chat, or email. Resolve Issues: Address customer concerns and resolve problems by following standard procedures. Maintain Records: Accurately...16000 Php
Urgently seeking a CSR(Work On-Site) Roxas City Benefits: Competitive Salary (14k-18k)Base Pay + Full Benefits Plus Performance bonus x2, Extra Bonus for Attendance Paid Training and allowances, FREE Smartphone w/ postpaid plan HMO coverage for you, your partner,...18000 Php
...are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders... ...school graduate with a diploma/certificate With or Without Call Center Experience Average to excellent English communication skills...- ...Participate in decision making and collaborating with the other IT teams in department wide projects. Plot team schedules and ensure that support coverage and on-call schedules are defined and communicated accordingly. Support ticket auditing is needed to ensure all of...
24000 Php
Qualifications: At least High School Graduate with or without bpo exp Good English communications skills Willing to work in iloilo Amenable to work on a shifting schedule. Benefits: Company Christmas gift Health insurance Life insurance Opportunities for...20000 Php
We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills. Minimum...18000 Php
Urgently Hiring! We are in need of Customer Call Representatives for BACOLOD SITE QUALIFICATIONS · At least HS/SHS graduate · At least 18 years old and above · Excellent communication Skills · Amenable to work on site and in shifting schedules · Must be fully...- An insurance verification (Team Lead) typically involves confirming a patient's health insurance coverage and benefits, obtaining necessary pre-authorizations, and ensuring accurate billing and claims processing. This role requires strong communication and organizational...
- ...program and coordinates with Team Captains to ensure an efficient... ...Provides coaching and feedback centered around specific sales... ...sessions with Operations team leaders or ops managers to provide sales... ...utilities sectors. With global call center delivery capabilities,...
- ...transaction monitoring of frontline agent's calls, e-mails, chat or any back office work... ...with the aim of helping Contact Center Operations in driving the consistency of... ...policies. Issues Incident Reports to the Team Leaders for red flag CSR behaviours and compliance...
15000 Php
...alternatives within the time limits. -Manage large amounts of incoming calls. -Follow communication procedures, guidelines, and policies. -... ...will be working with an outsourcing company that provides call center, business process outsourcing, and digital marketing services....- ...Our employees have spoken. Our purpose, team, and company culture are amazing and our Great... ...to 3pm at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport. What... ...ownership over resolving escalated or complex calls from customers. Whether it's getting...
- ...Supervisor works with the Workforce Manager and internal business leaders to determine corrective actions to mitigate events that... ...achievement of Service Level goals ● Reviews contact center trends, including call volume, call patterns, staff productivity, attrition...
- ...proper time based on recent / historical call arrival patterns. Addresses issues or discrepancies... ...Management experience within the call center / customer service industry... ...Scheduling preferred. Preferred Skills Team player. Works with minimal supervision....
50000 Php
...Orient Square 1600 Exchange Rd, Ortigas Center, Pasig, Metro Manila Job Description:... ...for a Social Media Specialist to join our team and help us connect with top influencers... ...maintaining relationships with Key Opinion Leaders (KOLs) to create powerful brand partnerships...- ...transformation department, including structure, team development, and governance models. -... ...methodologies. - Partner with C-suite leaders, regional heads, and functional units (e... ...Loan System) LPC (Lease System) NICE (Call Center Platform) Call Miner (Quality Assurance...
- ...Entry Agent , you'll be an essential part of our Data Enrichment team , contributing directly to the high-quality data we provide... ...for data management. Experience in an outbound/inbound call center, inside sales, or related sales/customer service is a plus....