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- ...upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications: No Experience Required College graduate Good to excellent English communication...
- ...standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications: * With or without...
- About the Position: Team Lead Travel Account (Cebu) Work Setup: Onsite Shift Schedule: 24/7 Support Type: Voice Support Account Nature: Travel Industry Educational Qualification: Undergraduate or College Degree Work Experience: ~...
- ...Monitoring & Evaluation: Listen to live, recorded, or side-by-side calls and review customer interactions across email, chat, and social... ...& Feedback: Deliver actionable feedback and coaching to call center agents based on quality assessments to enhance their performance...
- ...Staff4Me is seeking an enthusiastic and dedicated individual to join our team as a Call Center Agent. In this role, you will be the first point of contact for our customers, ensuring that they receive exceptional service and support. You'll handle a variety of customer...
- ...Staff4Me is currently seeking an experienced and highly organized Call Center Manager to join our team. As the Call Center Manager, you will be responsible for overseeing the day-to-day operations of our call center, ensuring high-quality customer service delivery. You...
- Position Title: Communications Trainer (Cebu) | Hybrid Work Arrangement: Hybrid (Onsite during training period) in Cebu Start Date: ASAP Account Type: Talent Skilling Support Type: Support Shift Schedule: 12 PM - 9 PM | Fixed weekends off ...
- ...Spearheads the monitoring of assigned tickets to ensure targets are met. # Quality Assurance - Conduct regular quality audits for both calls and tickets to ensure adherence to standards and identify areas for improvement. # Call Escalations - Handle complex customer...
- Position: NetSuite Functional Consultant Location: Cebu City Work setup & shift: Hybrid (3x onsite / 2x WFH) l Dayshift Why join us? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents...
- ...Job Description TASQ needs call center agents ASAP on-site and on shifting schedules in Cebu City. Be ready for a phone prescreening; subsequent interviews are in person after the phone prescreening interview, so applicants must be willing to complete the initial...
- ...Staff4Me is currently seeking an experienced and highly organized Operation Project Manager/Call Center Manager to join our team. As an Operation Project Manager/Call Center Manager, you will be responsible for overseeing the operations and performance of our call center...
- TASQ is looking for on-site customer service agents in Cebu City who are fluent in both Arabic and English. The hiring process begins with a phone screening and an online IQ assessment, followed by two in-person interviews scheduled in the late afternoon or evening...
- ...We are seeking a friendly, professional, and efficient Call Center Representative to join our team. You will be the first point of contact for customers, providing exceptional service and resolving inquiries via phone, email, or chat. Job Qualifications Qualifications...
- Senior IT Auditor and Cyber Security Consultant | Hybrid | Day Shift Discover your 100% YOU with us! Position: Senior IT Auditor and Cyber Security Consultant Location: IT Park, Cebu Work setup & shift: Hybrid (3x onsite / 2x wfh) l Dayshift Why join us?...
- We are looking for Call Center Representatives to join our growing team! The main role is to handle customer calls, provide assistance, and ensure client satisfaction. Qualification: High School Graduate / SHS / College Level With or without call center experience...
- Are you thrilled about delivering outstanding customer service? We're hiring a Customer Service Representative to join our team in Cebu- IT Park. The role will focus on the Retail account. Your Key Responsibilities: Provide exceptional service to our retail clients....
- ...and partnerships across diverse markets. The Opportunity: We are seeking a highly organized and proactive Associate Project Consultant to support and manage various project-based initiatives. This role is ideal for a driven professional eager to gain broad...
- QUALIFICATIONS at least 18 years old and above At least with a year of GDS experience must be fully vaccinated Excellent in English communication skills Earn up to PHP28K monthly salary Willing to be relocated in Cebu City
- ...Answer calls and assist customers with inquiries, concerns, or technical issues Deliver excellent customer service in every interaction Follow scripts and processes to resolve problems quickly and clearly Record important call details accurately Work with a team to...
- ...will be to connect with potential clients, educating them about our company's products and their associated benefits. Through outbound calls and effective communication, you will aim to generate interest and promote the adoption of our products. Requirements -...
- ...WhatsUp Gold, New Relic & Wireshark) · Strong communication, documentation, and stakeholder engagement skills · Participates in On Call Rotation 24/7. Qualifications · Bachelor's degree in information technology, Computer Science, or related field · 10+...
- ...A Call Center Agent is responsible for handling customer interactions through phone, chat, or email. The role involves assisting clients with inquiries, troubleshooting issues, processing requests, and providing accurate information in a courteous and efficient manner....
- ...We are looking for a licensed and empathetic Mental Health Consultant (Psychologist or Counselor) who will provide confidential one-on... ...discretion at all times Open to working on a flexible and on-call basis Comfortable working with a diverse employee population...
- ...targets, objectives and create a performance-orientated culture. Qualifications Minimum of 2 years’ experience within a contact center environment as a Sales Team Leader Experience in Solar lead generation accounts Provides excellent sales drive and possesses...
- About the Position: Top Sales Performers: High Base Salary and Uncapped Commissions (Cebu) Work Arrangement: Onsite in Cebu City Shift: Flexible schedule with no fixed hours Benefits: ~ Upon regularization: ~10 vacation days (VL), 10 sick days ...
- Exciting Opportunity in Cebu- IT Park! Are you passionate about delivering top-notch customer service? Join our dynamic team as a Customer Service Representative and make a difference in the BPO industry! What You’ll Do: *Assist customers with inquiries and provide...
- ...seeking a skilled and adaptable Customer Support Associate to join our blended process team. The ideal candidate will handle both voice (calls) and non-voice (chat, email, or data entry) tasks to provide exceptional support to our clients/customers. Key Responsibilities:...
- Position Overview: · We are seeking a dynamic Trainer/Coach to lead the development and continuous improvement of our Cebu-based call center team. This role serves as the primary resource for onboarding, training, coaching, and real-time support to ensure exceptional...
- ...Hiring: Publishing Specialist/Consultant Location : REMOTE-WFH Cebu City, Cebu, Philippines Schedule : Full-time, Amenable to work in US-Time zones Start Date: Immediate Compensation : Starting at 40,000 Basic Pay Why Join us? -100% Work-from-Home...
- ...Position Overview: We are seeking a highly motivated and experienced Marketing Consultant to join our team. The ideal candidate will possess a strong understanding of marketing strategies, consumer behavior, and market trends. As a Marketing Consultant, you will be responsible...