...of risks of events and escalating appropriately to protect client services
- Demonstrate a good understanding of the customer's business needs and applying them to the management of system events & incidents
- Maintain a high degree of customer service for all support...
...checkers, plagiarism detectors, content management systems (CMS), and project management platforms can be advantageous
- Possesses a business mindset and excellent time management skills
- Results-driven and able to work under pressure and works well independently or...