...least two years of IT technical support or service desk experience
Zusätzliche... ...targeted SLA’s.
Maintains a high degree of customer service for all support queries and adheres... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...Description
Provide adequate support service corrections/ solutions to the various... ...undertaken by the organization.
Take the customer calls and properly record the incident or... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...The Customer Experience Design Head leads design and execution oversight of compelling and creative experiences that strike a balance... ...applications will operate, and of the goals of products, systems or services.
Understand and analyze customer experiences to identify...
...WHAT IS YOUR ROLE
As a Data Services Associate, you are responsible for executing projects of varying nature -- from as simple as data entry and mining, to as complex as lead generation, content moderation, and analytics and reporting.
The role will require keen...
...years IT Support experience with Managed Service Provider experience preferred.
Technical... ...of Service Desk to provide solutions for customers.
Uses pre-defined scripts and tools (... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...availability for its users, such as staff, customers and suppliers. Including teams within... ...Corporation, one of the largest telecommunications service providers in Canada. We deliver contact... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...Statement
At TELUS International, we enable customer experience innovation through spirited... ..., one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest...
18000 Php
...experience is NOT REQUIRED but a definite advantage.
-Fresh graduates are also welcome to apply.
-Excellent interpersonal and customer service skills
-Has genuine concern for clients by consistently providing a remarkable customer experience.
-Sociable and able to...
Dempsey
Ortigas Center
28 days ago
...troubleshooting, analytical and problem solving skills.
Good customer service and communication skills (both oral and written), coordination... ...We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the...
25000 Php
...potential clients. You will play a crucial role in
understanding customer requirements, identifying suitable products, and effectively... ...-focused mindset with a passion for delivering exceptional service and support. Ability to work collaboratively in a fast-paced...
DEMPSEY RESOURCE MANAGEMENT INC.
Ortigas Center
22 days ago
...At TELUS International, we enable customer experience innovation through spirited teamwork... ...Corporation, one of the largest telecommunications service providers in Canada. We deliver contact... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...Job Responsibilities:
Ensure that service metrics (SLAs, KPIs) are met and day to day... ...appropriate shift resource staffing.
Respond to customer escalations, participate in Post... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...At TELUS International, we enable customer experience innovation through spirited teamwork... ...Corporation, one of the largest telecommunications service providers in Canada. We deliver contact... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...Statement
At TELUS International, we enable customer experience innovation through spirited... ..., one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest...
...At TELUS International, we enable customer experience innovation through spirited teamwork... ...Corporation, one of the largest telecommunications service providers in Canada. We deliver contact... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...Management team is focused on identifying problems that impact our services to customers and coordinating the effort to prevent their recurrence. This... ...We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the...
...Spring Framework,
~ Spring Boot
~ Web Service development (REST)
~ Eclipse, Maven, svn... ...tools and issues reported by customers
Ability to be a strong team player and... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...logs and bridge notes Collect Voice of the Customer
Publish internal external notifications... ..., one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest...
...mentoring QAEs Experience in manual and web service testing Experience in coding automated... ...closely with a team to execute them with customer experience as the top priority. If you enjoy... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...and more.
# Proficiency in ERP systems customization and configuration.
# Excellent oral,... ..., one of the largest telecommunications service providers in Canada. We deliver contact... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...Telecommunications (GTD5, DMS, 5eSS, CS20 and STP services) IP related technologies (Transport... ...incident affecting TELUS services and customers.
Responsible for managing the status and... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...and more.
# Proficiency in ERP systems customization and configuration.
# Excellent oral,... ..., one of the largest telecommunications service providers in Canada. We deliver contact... ...center and business process outsourcing (BPO) solutions to some of the world's...
...Statement
At TELUS International, we enable customer experience innovation through spirited... ..., one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest...
...telecommunications and contact centre vendors, services and products
~ Passion to learn quickly... ...uncontrolled expansion of work.
~ As a Customer Interaction Routing Senior Leader, you’ll... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...experience is NOT REQUIRED but a definite advantage.
1.4 Fresh graduates are also welcome to apply.
1.5 Excellent interpersonal and customer service skills
1.6 Has genuine concern for clients by consistently providing a remarkable customer experience.
1.7 Sociable and able...
A&A Outsourcing Inc.
Ortigas Center
a month ago
...At TELUS International, we enable customer experience innovation through spirited teamwork... ...Corporation, one of the largest telecommunications service providers in Canada. We deliver contact... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...At TELUS International, we enable customer experience innovation through spirited teamwork... ...Corporation, one of the largest telecommunications service providers in Canada. We deliver contact... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...Manage Reporting Dashboard focused on key customer contact drivers & process driven by VOC... ...Corporation, one of the largest telecommunications service providers in Canada. We deliver contact... ...center and business process outsourcing (BPO) solutions to some of the world's largest...
...Launched in 2016, Simplesat is a software startup with a mission to enable service teams to collect, analyze, and publish customer satisfaction feedback.
Measuring and improving customer satisfaction is more than just launching a survey. For feedback to have a real...
...First Focus is Australia's best Managed Service Provider (MSP), with a team of over 280 technical professionals across offices in Australia... ...in assisting with the resolution of incidents across our many customers' technical environments across Australia. If you're looking for...