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- ...The 8-week curriculum is structured to take you from BPO basics all the way through hands-on practice in the industry’s most... ...both voiced and non-voiced channels Technical Support LOBs: Troubleshooting methodology, technical workflows, and applied practice Back...
- ...solving tasks, provide answers to product-related questions and troubleshooting and ensure that issues are properly documented, prioritized,... ..., and digging into systems to get to the root of an issue. Basic knowledge of cloud-based applications (Google Drive, Google Sheets...
- ...professionalism. Handle customer consultation calls, technical troubleshooting, escalations, and complex investigations. Troubleshoot... ...products. ~ Experience using Slack and Notion is a plus ~ Basic knowledge of cloud-based applications (Google Drive, Google Sheets...
- ...Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues. Troubleshoot complex product or service-related issues by identifying root causes, documenting findings, collaborating with cross-functional...
- ...restructuring. Ensure training content is effectively delivered and adapted to evolving needs. Act as a knowledge resource for troubleshooting and process clarification. Ensure a seamless transition from training to full operational functionality. Collect and...
- ...skills Resourceful and detail-oriented Advantage but not required: BS IT or BS Computer Science graduate Familiar with basic accounting concepts related to budgeting Experience with software design and development in a test-driven environment Tech-savvy...
- ...) With or without experience (experience in logistics or dispatching is an advantage) Good communication and coordination skills Basic computer knowledge is an advantage Able to multitask and work in a fast-paced environment Organized, responsible, and detail-oriented...
The Archive Talent
Tacloban17 days ago - ...warehouse experience is an advantage) Keen attention to detail and accuracy Physically fit and able to work in a warehouse environment Basic math and counting skills Responsible, organized, and hardworking Willing to work on shifting schedules if needed Key...
The Archive Talent
Tacloban17 days ago
