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- ...The 8-week curriculum is structured to take you from BPO basics all the way through hands-on practice in the industry’s most... ...both voiced and non-voiced channels Technical Support LOBs: Troubleshooting methodology, technical workflows, and applied practice Back...
- ...solving tasks, provide answers to product-related questions and troubleshooting and ensure that issues are properly documented, prioritized,... ..., and digging into systems to get to the root of an issue. Basic knowledge of cloud-based applications (Google Drive, Google Sheets...
- ...professionalism. Handle customer consultation calls, technical troubleshooting, escalations, and complex investigations. Troubleshoot... ...products. ~ Experience using Slack and Notion is a plus ~ Basic knowledge of cloud-based applications (Google Drive, Google Sheets...
- ...Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues. Troubleshoot complex product or service-related issues by identifying root causes, documenting findings, collaborating with cross-functional...
- ...restructuring. Ensure training content is effectively delivered and adapted to evolving needs. Act as a knowledge resource for troubleshooting and process clarification. Ensure a seamless transition from training to full operational functionality. Collect and...
- ...skills Resourceful and detail-oriented Advantage but not required: BS IT or BS Computer Science graduate Familiar with basic accounting concepts related to budgeting Experience with software design and development in a test-driven environment Tech-savvy...
- ...and people skills ~ Computer literate ~ Willing to work in Cagayan Ormoc. JOB DESCRIPTIONS: ~ Perform basic math functions to collect payments and make change. ~ Operate registers, scanners, scales and credit card/debit card terminals...
- ...) With or without experience (experience in logistics or dispatching is an advantage) Good communication and coordination skills Basic computer knowledge is an advantage Able to multitask and work in a fast-paced environment Organized, responsible, and detail-oriented...
The Archive Talent
Leyte18 days ago - ...warehouse experience is an advantage) Keen attention to detail and accuracy Physically fit and able to work in a warehouse environment Basic math and counting skills Responsible, organized, and hardworking Willing to work on shifting schedules if needed Key...
The Archive Talent
Leyte18 days ago - ...sources • Ensure timely lead response, tagging, assignment, and follow-up processes • Support agents with CRM usage, training, and troubleshooting • Track performance metrics and generate productivity reports • Build and maintain dashboards, trackers, and pipelines using...
Cyberbacker Careers
Leyte7 days ago - ...Anyone 18 years old and above Willing to work onsite Willing to learn and commit to growth Why Shift to BPO? Higher basic pay with monthly performance incentives HMO coverage for you and your dependents Paid training, night differential, overtime pay...
Alorica Philippines
Leytemore than 2 months ago
